With several options for survey platforms competing for your business, which one is the best for your business? The right answer for your team depends on your specific needs. So, to help you during the decision-making process, we would like to share our experience with the survey platform LoyaltyLoop. LoyaltyLoop is a common tool used by both B2B and B2C companies to better understand their customers’ opinions about their service and improve the customer experience. You may have used one of its competitors, such as Qualtrics (formerly known as Survey Monkey) or Delighted. Or, perhaps, you’ve never used a customer survey platform before and are just getting your bearings. Wherever you are in the process, we hope that this review of LoyaltyLoop will help you make an informed decision. We spoke to our Senior Client Relations Specialist, Olivia Cooper, to learn more about the pros and cons of this software.