How to Know When to Redesign Your Website

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Determining when to redesign your website is a common yet challenging business decision. On one hand, your website is often your most important marketing tool. An effective website can make a dramatic impact on your bottom line. On the other hand, redesigning your website requires significant time, effort, and resources.  At Green Apple, we’ve had the opportunity to help dozens of clients redesign their websites over the years — a few of which have gone through multiple iterations. We want to help our clients make informed decisions on whether they should invest in a website redesign. We also want to help them avoid the mistakes businesses make when launching a new website. Sometimes they decide it’s time to redesign the entire site. In other cases, we help them identify small tweaks and improvements they can make.

How to Know When to Redesign Your Website

Beyond obvious factors such as security concerns or outdated functionality, here are a few questions we ask to help our clients navigate the decision to redesign their website:
1. What do the metrics say?
Google analytics and marketing metrics can play a helpful role in helping you determine the current state of your website.  For example, If your website has a high bounce rate, you should conduct further investigation to see if the issue is based on slow page load speed, bad or unclear content, or a poor user experience. Your conversion rate can help you determine if your website is doing its job of converting visitors into potential customers.  Websites that have a hard time generating leads and conversions are typically missing key elements that help with the conversion process.
2. How is the mobile experience?
In today’s digital-first age, mobile marketing is an essential tactic for every business. The majority of web traffic nowadays is conducted on mobile devices. Your website should be “mobile responsive” and also easy to navigate on a phone. If you have received numerous complaints about the mobile optimization of your site, it might be a good idea to get ahead of the issue by redesigning your website.
3. Does your website reflect the way you currently talk about your business?
Most businesses adapt the way they do business in order to keep up with the changing demands of their customers. For some, the way they talk about their business changes as they discover new messaging that resonates with their audience. It’s important that your website matches the way your leadership and sales team talks about your products or services. This is key to creating a cohesive user experience. 
4. How easy is it for people to quickly understand what you do and take the first step?
The ultimate goal of every website is to support business development. That’s why it’s essential to make sure your website is easy to navigate and understand. Having a disconnect at any level of a user’s journey can lead to confusion and frustration. How do you provide a great experience? Make sure your website is easy to navigate, your content is easy and enjoyable to read, and you have clear calls to action.
5. Are you being outranked by competitors on important key search phrases?
Designing an SEO-friendly website is a foundational element for your marketing efforts. SEO is crucial because it makes your website more visible to searchers, and that means more traffic and more opportunities to convert prospects into customers.  One way to determine if you’re maximizing your SEO efforts is to conduct keyword research to see how you compare with other competitors in your industry. If your website is struggling to rank for important keywords, it’s likely that your website is not built in accordance with new search engine algorithms and needs to be redesigned. Failing to keep your website updated can waste marketing resources, lose out on sales, or hurt your brand reputation.  If you’re just looking for a website redesign, Green Apple might not be the best fit. But if you want to ensure your website is aligned with your overall marketing strategy and actively helping you grow your business, we’d love to talk. Through a comprehensive audit of your website, we can discover opportunities to improve your website so that it reaches your audience. Contact our team today.

The 10 Details to Look for When Testing Your New Website

Launching a new website is no small feat. It requires a combination of strategy, creativity, design, and web development skills to execute the hundreds of details required for planning and building it. After hours of preparation and collaboration, the last thing you want is to launch your website without making sure it’s ready for an audience. Testing your new website before it goes live is absolutely essential for a smooth website launch.  As a full-service marketing agency, we’ve had the opportunity to help launch dozens of websites over the years. Along the way, we’ve learned certain best practices when it comes to completing the final details and testing a website before it launches. 

10 Details to Look for When Testing Your New Website

Here are 10 areas of your new website to test and review prior to going live. Within each of these categories, there might be dozens of specific details (e.g. – forms on multiple pages), so it’s important to create a comprehensive checklist that includes all the pages on your new site: 
1. Website Functionality
Making sure your website integrates with your existing systems and third-party websites or plugins is the first priority during a website review. This includes testing all outbound links, internal links, and forms on your website. Making sure your website is fully functional also means checking for HTML and CSS validation to ensure your website is accessible to search engines.  
2. Site Navigation and Content
In addition to checking the back-end functionality of your website, you also want to make sure it’s usable for your audience. This includes testing and verifying navigation features that make your pages easy to use and understand. This is also a time to review your content for any final editing or proofing that might be needed.  
3. User Experience
Creating a compelling user experience is key to attracting potential clients to your website. Before you launch, you want to make sure there aren’t any issues that might impact the experience people have on your site. When checking user experience, seek feedback from several individuals who haven’t worked on the website project. They’ll be able to see the site with new eyes and identify any issues that might arise when a new visitor first encounters the site.
4. Mobile Responsiveness
Making sure your website is optimized for mobile is essential. Responsive web design is a design that fully meets the needs of users and is displayed without any problems on any type of device or browser. The layout should automatically adapt to different sizes and capabilities of various devices. It should also take into account the way people explore websites on their phone through scrolling, touching, and zooming. 
5. Page Loading Speed 
Your website must have a fast page load speed if you want to be optimized for search engines. If the site is slow, it won’t get displayed among the top results. The ideal website load time for mobile sites is 1-2 seconds. 53% of mobile site visits are abandoned if pages take longer than 3 seconds to load. 
6. Your CTA Buttons
Your calls-to-action are one of the most important aspects of your website. They help visitors take the next step and inform you that people are interested in your products or services. It’s important to make sure the CTA buttons on your website integrate with your marketing and sales management systems. In addition, it’s helpful to make sure your CTA buttons are large enough to see, appropriately titled, and optimized to motivate people to take action. 
7. Security
Making sure your website is secure from potential hackers is critical, especially if you have a customer portal that stores any confidential information. Running penetration and vulnerability tests on your website can help you verify that the information system you’ve chosen protects data and maintains functionality as intended.
8. Your Website Backup Strategy
In today’s digital age, you want to have a plan in case your website crashes. Make a concrete plan addressing where you will back up your site, how often you will conduct a backup, and what your implementation plan will look like after launch. 
9. Your Website Metadata
Analyzing your metadata before launch is another way to ensure your website is optimized for search. You want to make sure each page has unique metadescriptions and that your metadata is properly in place for any social media sharing content. All spelling and grammar should also be correct in your metadata to make it properly searchable and indexable. 
10. Your Website is Linked to Google Analytics
Google Analytics 4 is one of the most helpful tools we have when it comes to managing your website. Before you launch, it’s important to make sure your website analytics codes have been added, funnels and goals have been added, and all your accounts are synced. If you run any digital advertising campaigns, you’ll want to make sure those accounts are synced as well. 

Let Our Team Handle the Details 

Failing to conduct a final test is one of the most common mistakes businesses make when launching a new website. At Green Apple, we do everything we can to help our clients avoid these pitfalls. If you’re looking for advice or support for designing a new website, our team can help. We’ll work to make sure your website fits within your overall marketing strategy and is built with longevity in mind. Connect with our team today to learn more about our process and share a bit more about what you’re looking for.