Meet the Team: Christa Spencer

Christa Spencer
Leaving the fast-paced world of journalism, Christa Spencer comes to Green Apple Strategy with a 15-year background as a television news producer. She’s bringing her love for storytelling to our team as a PR Strategist. In this role, Christa will work closely with Chief Marketing Strategist, Samantha Pyle, to develop and execute strategic plans to increase our clients’ visibility with media and public relations.  Christa will build our clients’ brand awareness by identifying exposure opportunities, pursuing awards and recognitions, and monitoring industry news. “My passion for storytelling drew me to this specific role, as well as the challenge of identifying a story that makes people want to listen,” Christa says.  Storytelling is in Christa’s blood, quite literally. Growing up in Fayetteville, Arkansas, she was surrounded by journalism from a very young age. Her dad is a journalism professor at the University of Arkansas, where she earned her degree in broadcast journalism. Going back even further, Christa’s grandmother was a journalist as well, even serving as a White House correspondent for over 30 years.  After pursuing a career in journalism, Christa was ready for a change. She connected with Green Apple to discuss how her skills could translate to our team’s need for PR support. “From my first Zoom call with Sam, I think we both knew this role would be a great match. Sam’s passion for clients, in-depth knowledge of the business, and the way she values her Green Apple team drew me in,” Christa explains.   When she’s not finding PR opportunities for our clients, Christa loves practicing yoga and spending time with her partner, Luke, and their dog, Scott. You’ll often find them at home cooking or getting together with friends. “We love to travel, and Luke is from Australia, so the next chance we get, we’ll head to the other side of the world to visit all of his family. I’m incredibly close with my family, too,” Christa says.  Christa also enjoys Nashville’s live music scene, farmers’ markets and hiking trails across the state.

Enneagram and Marketing: How Type Ones Accelerate Your Strategy

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Are you an Enneagram Type One? Have one on your team? 

Type Ones are known for their sense of responsibility to improve the world around them. They tend to accomplish this by striving for perfection, following the rules, and doing what’s right. This person is your organizer—the one keeping everyone in check and keeping everything moving. We’re lucky to have a Type One on our team that is a master of attention-to-detail and organization—two common traits of this Enneagram group. Olivia Cooper, our Senior Client Relations Specialist, is the secret weapon of our marketing team. Let’s take a look at why that is and how the Type One on your team can help accelerate your marketing strategy.  Read More: How Understanding The Enneagram Can Help Your Customers

Type Ones Identify Opportunities for Improvement

“Type Ones are often improvement-oriented. We love to fix everything or solve problems to make something as perfect as it can be. Marketing is always changing, so it’s important to constantly make strategies better as the industry and clients evolve,” says Olivia.  What an essential quality in marketing, right? This right here is what we love about our Olivia, and what we love about Enneagram Type Ones as a whole: they continually make us better marketers, better brands, better communicators. You name it, and your Type One will help you identify opportunities for improvement to make your brand better as a whole. After all, in our fast-changing world, we need Type Ones to show us the light and help us to keep up.

Type Ones Have Great Integrity

“I care very much about doing the ‘right thing.’ Being ethical in marketing is extremely important for transparency with consumers!” she says. Above all, consumers want a brand they can trust so that they can feel good about where their money goes. The Type Ones on your team will always be looking to do what’s right by you and your audience. 

Type Ones Are Organized

“I am pretty organized, which helps me keep everything together. This is especially useful for marketing at an agency, where I’m balancing many different clients at once,” Olivia explains. In fast-paced environments, Type Ones are your ally. They will be the person keeping your projects afloat and ensuring that nothing is overlooked along the way. 

Type Ones Are Detail Oriented

We all like to say that we’re detail-oriented. In fact, I would venture to say that you can find those words on the vast majority of people’s resumes. However, as much as we feel like we need to say that we have a keen eye for detail, that isn’t always the case. No matter how hard we look, we’re going to let a few things slip through the cracks. Not Type Ones. They’re looking out for perfection. “Even the tiniest details are important in marketing. People don’t forget the small things, so I’m always looking out for clients in this way,” says Olivia.

Ready to Accelerate Your Marketing Strategy? 

Our team enjoys learning more about each other through Enneagram Types and Culture Index surveys to ensure that we communicate and work together effectively. In the end, this is all to improve our clients’ marketing strategies and use our small team to garner big results.  Are you looking to see what full-service marketing can do for your brand? Contact Green Apple Strategy today to schedule a consultation.

Green Apple Strategy Makes NBJ’s List of Top PR Firms

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What a year it has been! Despite having to make multiple shifts to our work style amid the global pandemic that has affected our world in 2020—socially and economically—we’ve also been able to see some positive outcomes. In fact, we’ve had the opportunity to celebrate a few milestone accomplishments. From our eighth anniversary to winning the Nashville Business Journal’s Best in Business Award, we’re humbled to have even more exciting news to share! 

Rising Above the Challenges 

Green Apple Strategy was recently named in the Nashville Business Journal’s top ten list of Nashville’s largest public relations firms. This recognition is incredibly significant for several reasons; one of the most touching is that our clients trust us to help them relate with their audiences and share their stories nationwide. This year has been strange, to say the least, but it’s these moments that show us how our hard work and dedication continue to rise to the top.  “What an honor to be named in the Nashville Business Journal’s Largest Public Relations Firms in Nashville list! It’s been a dream of mine to see Green Apple Strategy’s name alongside so many other renowned PR firms in the city, and to have that dream realized in such an unprecedented year means more than I can say. Thank you to the NBJ, my team, and our clients,” said Samantha Pyle, Owner and Chief Marketing Strategist of Green Apple Strategy. To learn more about this distinguished honor, and see the full list, visit the Nashville Business Journal’s website. 

Let’s Share Your Story Together!

Do you want to share your company’s story with the world? Contact Green Apple Strategy today to schedule a PR consultation.

Meet Our Orchard Members: Jenny Mann

Jenny Mann

What makes our team so incredibly versatile is our partnership with freelancers through The Orchard—a collective of highly-talented professionals who help us achieve our clients’ goals. The Orchard allows us to assemble a team (including our core team members) that is perfect for our client, and as a bonus, we get to work with creative professionals like the amazing Jenny Mann.

Jenny’s Role as an Orchard Member

Jenny works closely with our in-house Client Relations Specialists and Digital Marketing Specialist to produce graphics for various print and digital projects—everything from brochures, flyers, and presentations to social media and podcast graphics. She is our go-to graphic designer and produces fantastic work every time, without fail. Owner and Chief Marketing Strategist, Samantha Pyle, says that “Jenny has a wonderful ability to create graphics that follow clients’ branding guidelines and are totally unique to the client.” It’s her attention to detail that makes her such a great addition to our Orchard team.

Jenny’s Background and Career 

Originally from Bowling Green, Kentucky, Jenny has led a diverse 19-year career path, working as a designer and art director in publication, product and packaging design, and freelance design. She attended college at Ringling College of Art and Design in Sarasota, Florida, where she earned her Bachelor of Fine Arts degree. She eventually returned to her hometown, where she and her husband, Brian, live with their two dogs, Pickles and Olive. 

How Jenny Found Our Team 

Jenny found Green Apple Strategy in 2019 through her ties to AIGA Nashville, a professional association for designers, where she heard that we were looking for a freelance designer. She thought it looked like a great fit, so she applied and began working with our team. 

“I was drawn to the diverse mix of projects and clients from different industries that Green Apple had to offer. As a designer, it’s refreshing to have a fresh set of problems to solve, and an assortment of clients to solve them for,” said Jenny. 

What Jenny Brings to Green Apple Strategy

Jenny brings a passion for branding and beautiful design to the Green Apple team. “Branding goes so much deeper than a logo or a pretty pamphlet, and making sure everything I produce feels authentic to the client’s mission and values is always my top priority,” she added. 

We couldn’t agree more, as this is exactly what we’ve seen from Jenny in our time with her—precise attention to the essence of our clients’ brands. She has an uncanny ability to tune into what makes them unique and how we, as a marketing agency, can share that with their target audiences.

Jenny’s Personal Life

“I might be a bit of a workaholic,” she says. When she’s not spending time on design, which is rare, Jenny loves spending time with her family and friends. She and her husband enjoy hosting board game nights and cooking together. And, of course, they spend much of their time spoiling their two adorable dogs. 

We are lucky to have Jenny as a member of our Orchard team and are thrilled that she chooses to share her talents with us. Thank you for your contribution to our clients, Jenny. We appreciate you! 

Could your brand benefit from top-notch graphic design services? Contact Green Apple Strategy to schedule a consultation.

How to Leverage Employee Advocacy to Boost Your Marketing Strategy

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Motivated and engaged employees are your most valuable asset. Not only because they are the ones who make your business run day-in and day-out, but they are also the ones with the most passion and interest in your brand. This is one reason why many businesses have started creating a dedicated employee advocacy program within their organization. According to recent research, 31% of fast-growing companies have set up an employee advocacy program. These businesses recognize that employee advocacy encourages their workforce to expand their role from “employee” to “brand ambassador.” And, this type of approach can create tremendous dividends for the overall health and success of your company. 

How to Leverage Employee Advocacy to Boost Your Marketing Strategy

Whether you’re trying to create a full-blown program or your looking for simple ways to encourage employees to promote your brand, here are a few tactics you can use to boost your marketing strategy with employee advocacy:
    • Extend your brand’s organic reach and visibility. More than likely, there are individual employees in your company who naturally understand how to effectively use social media. Harnessing their influence is a great way to expand the organic reach and visibility of your brand. This might include creating a social media task force or allowing employee influencers to coach others in your company on how to use social media for business.
    • Equip your employees to be an extension of your business development team. In today’s world, every employee is a representative of your brand, so essentially, everyone in your company has a marketing role. Making sure everyone in your company knows how to answer questions typically directed to marketing is a simple and easy way to integrate the mentality that everyone has a role in marketing across your organization.
    • Empower your employees by creating content they want to share. There are a lot of things marketing can do to enhance company culture. One simple way is to focus on creating assets, resources, and newsworthy content that your employees want to share. Rather than forcing employees to promote your content on social media, what would it look like to create content they can’t wait to share with their networks? 
    • Mobilize your influencers. In today’s digital world, your brand’s social media isn’t a job for one person. The key is to create a system that leverages the collective effort of various people, even though social media might not be in their job descriptions. While you might have one person who owns the responsibility of improving your brand’s social media presence, making sure he or she isn’t doing it alone is critical to success.
Employee advocacy is a simple initiative to integrate into your marketing strategy that enhances brand image, brand awareness, and engagement. Employees might be your most effective brand ambassadors because they generate engagement and interact with industry experts and clients.

3 Ways to Improve Sales & Marketing Alignment

back seat passenger in a car looking out at the road and scenic dessert views with blue sky


Getting sales and marketing on the same page isn’t easy. It takes buy-in from both teams and a lot of work to get marketing and development leaders on the same page. It requires investment and direction from senior leadership.  

But, what happens after you’ve laid the initial groundwork to create that alignment? How do ensure that all the hard work you’ve done until this point isn’t completely abandoned a year from now?

How to Continually Improve Sales & Marketing Alignment

When it comes to maintaining sales and marketing alignment, the biggest factor is communication. Both teams must make sure they are communicating with and enabling the other to do their jobs.

What does this look like in real time? Here are a few tips:

  • Understand the communication preferences of the other person. This sounds really simple, but it’s one of the most important keys for effective communication. If marketing is going to equip sales with real-time updates of who is on your website, make sure the information is presented in ways that are easy to understand and act upon. If you’re going to share time-sensitive information with your sales team, make sure it’s through a channel they check frequently.
  • Have a one-stop shop for all marketing information and sales tools. Creating a single document or microsite that your sales team can use to access sales tools and stay informed about marketing campaigns is another key. You want to make sure you showcase the information in places where sales can easily access it in their cars before a meeting.
  • Determine the right cadence for regular updates. How often should your sales teams be informed with marketing insights? How often should sales teams download what they’re learning to marketing teams? Finding the right cadence to address these questions is important. It could be a weekly stand-up meeting or bi-weekly email that prioritizes what campaigns sales should focus on.

Alignment between sales and marketing is like a road trip caravan. Both teams should stay in their individual cars but constantly stay connected about the directions they’re heading. The two-way communication between marketing and sales teams ensures you’re doing everything that you can to make sure both teams reach the intended destination.

Meet our Owner/Chief Strategist: Samantha Pyle

Samantha Owens Pyle is a strategic visionary, marketing strategist, and proud puppy mom to Charlie and Ford. As the owner and chief strategist at Green Apple Strategy, LLC, Samantha leads the team in developing and executing integrated marketing strategies for clients in a way that maximizes revenue potential and increases consumer appeal. With more than twenty years of experience as a senior-level marketing and communications leader, Samantha has developed a unique skill set that has positively affected growth and profitability for a variety of businesses and industries. Over her career, Samantha has helped local and national business-to-business and business-to-consumer companies develop and execute comprehensive marketing plans that include print and digital advertising, public and media relations, promotional events, websites, email, mobile marketing, and social media. When she’s not working, Sam can be found hiking with her pups, poolside, or heading to a Dave Matthews Band show (to date she has seen them live more than 50 times). She and her husband love traveling and Sam is close to checking off a visit to each of the 50 U.S. states. Sam is an EO Nashville member, and board member, and also serves as the Board President of the Survivor Fitness Foundation.

7 Creative Ways to Thank Your Clients and Customers

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Thanksgiving is a time we all stop and reflect on the things we’re grateful for. More than likely, your clients or customers are somewhere on that list (if they’re not, they should be—they’re the reason you’re in business). But, do your customers know just how much you appreciate their business? According to a small business study, 68% of customers leave cease doing business with a company because they feel that company is indifferent to them. As we spend time this week thinking and celebrating what we’re thankful for, here are seven creative ways you can say “thank you” to the clients and customers who are keeping your company in business:

1. Create a Loyalty Program or “VIP Membership” for your best customers.

This is something Robbie Baxter unpacks in her book, Membership Economy. Your rewards program doesn’t have to be complex. It can be as simple as offering customers an annual discount on their anniversary.

2. Make a donation to a cause you know your customers care about.

Reach out to a select set of valued customers and let them know you’d like to make a contribution in their honor to their favorite charity.

3. Listen to the suggestions customers provide and actually implement them.

There is no better way to communicate with a customer than to show them you were listening. Your customers are a great source of areas you can improve as a business. Reach out to customers and tell them how you’ve implemented their suggestions.

4. Give your loyal customers a discount or special promotional price, just because.

Sending a note telling a customer you’ve taken $50 off their December bill as a way of showing appreciation for their loyal and continued service is a great way to keep their business in the future.

5. Send customers your favorite business book that you know they’ll enjoy.

This is a great idea for B2B companies. This gesture offers customers insight into your company culture and opens the lines of communication for future discussion about the ideas that you use to help shape your products, services, or strategies.

6. Help teach customers something valuable that’s related to your industry or area of expertise.

Two huge benefits come from thanking customers this way — customers trust you, and they have a greater appreciation for your products. It’s the ultimate win-win.

7. Refer people you know to your customers’ businesses.

B2B businesses should make every effort to say thanks by sending business to their customers. Look for opportunities to refer your customers to other clients or link them to your network.  I’d love to know what some other creative ways you’ve let customers know how thankful you are in the past! As always, don’t hesitate to contact Green Apple today if you need some marketing guidance or assistance to go the extra mile for your clients and customers. 

4 Ways to Measure Inbound Marketing Beyond Leads

measure inbound marketing


Measuring your results is important in every area of marketing. However, it can be difficult to know how to calculate the ROI of tactics such as inbound marketing when you’re used to managing traditional marketing campaigns.  

The good news is that you can measure your effectiveness at any given point throughout the campaign or at its conclusion by tracking various metrics along the way. You also have the ability to monitor, measure, and manage almost every aspect of your campaign, including landing pages, emails, blog posts, social messages, keywords, pay-per-click advertising, and other sources that are contributing traffic to your campaign.

Ultimately, the success of an inbound marketing campaign is based on the number of leads that were generated, but it’s good to know what metrics influence that final number.

4 Ways to Measure Inbound Marketing Beyond Leads

When evaluating your inbound marketing campaign, here are just a few questions that should be asked to see how your promotion channels did overall in the campaign:

  • Which emails did the best at bringing people into the campaign? 

  • What blog topics led to the greatest number of conversions? 

  • How did PPC compare to Social? 

  • Overall, what channels are most effective in this campaign? 


Inbound campaigns are an impressive feat once you have all channels firing toward the same end goal. The trick is to keep your campaigns focused and powerful. At the conclusion of your campaign, you can measure your efforts and evaluate everything from your offer to your promotional channels. This will give you an opportunity to analyze and optimize your marketing efforts like never before.