5 Qualities of an Effective Marketing Agency

Marketing agencies exist to be a guide that meets your business where it is and helps you get where you want to go. Whether you’re looking to build a brand, increase awareness about your product, services, and mission, or drive sales through more effective marketing tools, your agency should be a partner who understands your industry and can provide ideas, tools, and resources to help you achieve your goals. 

For the past decade, Green Apple has worked with dozens of clients in a variety of industries. We’ve also partnered with other marketing agencies to help our clients achieve their specific goals. With that experience in mind, we’ve identified five qualities you should look for when selecting a skilled marketing agency.

1. Quality Relationships Across the Agency

At its core, the partnership between you and your marketing agency is a relationship. But that partnership is built on numerous individual relationships: between you and the agency representatives, between employees within the agency, and between your agency and their vendors. If there are relational issues or breakdowns, your results have the potential to suffer. 

Behind every successful marketing agency is a great team of people who have both the skills to execute strategy and a positive attitude that makes for a streamlined workflow. That includes the leadership level and those responsible for executing the day-to-day project management tasks.

2. They Understand and Can Support Your Greatest Needs

Marketing agencies come in all sorts of shapes and sizes. Each has its own unique philosophy, approach, style, and strengths. One important factor we constantly focus on as an agency is our ability to truly understand what our clients need and ensure we can support them. 

This is why an agency needs to get to know the ins and outs of your business. What are your biggest challenges? What would others in your company say? Making sure your marketing agency is aware of what’s happening across your business and communicating your goals will help them identify the best ways to support it.

3. They Communicate Expectations Clearly and Mistakes Quickly

Effective agency partnerships involve constant communication. This is why asking specific questions before hiring a marketing agency can be helpful. It’s essential to know how an agency communicates with clients. It’s also important to understand how they expect you to communicate with them. Clarity is key. 

An agency should also be able to proactively and quickly own up to any mistakes. There isn’t an agency out there that doesn’t make mistakes. We’re human. But effective marketing agencies can communicate mistakes quickly and provide quick resolutions.

4. A Robust Team that Can Grow or Adapt with Your Needs

The marketing world is ever-changing, so it’s important to partner with an agency that is agile and able to adapt as your business evolves and changes. This is one thing that makes our approach at Green Apple unique. We don’t believe your business fits into a marketing mold. Instead, we mold our marketing practices around your business to help you be successful. Then, as more data comes in, we pivot, adjust, and adapt those strategies to be more effective over time. 

Often, our clients engage with us for one or two services, and our relationship grows to cover several different areas over time. For example, one of our clients started with social media and website support services. That quickly evolved into SEO and branding needs as they expanded into new markets. Now, we also assist with additional internal marketing and onboarding procedures for new employees. 

A Proven Track Record of Creating Results  

The goal of every effective marketing company should be to deliver positive results for their clients. When considering a partnership with an agency, look for case studies and testimonials to see how they’ve made their clients successful, and ask about measuring ROI. Marketing agencies exist to help brands, businesses, and nonprofits achieve something they can’t do on their own. But there are a lot of factors that go into making that happen. 

If you’re curious about how Green Apple can help you achieve your goals, schedule an exploratory consultation with our team. We would love to learn more about your business and see if we’re the right fit for you!