Why Your Marketing Isn’t Hitting the Mark (And How to Fix It)

close up of hanging warm lit light bulb

As a marketing agency, we have the opportunity to constantly meet business leaders who have questions about marketing or are curious about our work. Almost every conversation starts with a similar refrain: “Our marketing strategy isn’t working,” or “We’re investing in marketing, but we’re not sure it’s making a difference.”

If you’re reading this and nodding along, you’re not alone. Many small and mid-size companies share this frustration. They’ve tried a bit of everything—social media, email marketing, paid ads—but nothing seems to move the needle. They’re left wondering why all that effort doesn’t seem to pay off.

After working with businesses in various industries, we’ve discovered a common theme: Most companies struggling with their marketing are thinking about tactics instead of strategy. Without a solid strategy to guide your efforts—no matter how many tactics you try—your marketing will likely fall flat. So, let’s dive into why this happens and what you can do about it.

The Misunderstanding That Might Be Holding You Back

When most businesses say their “marketing strategy” isn’t working, they typically mean that the tactics they’re using aren’t effective. But marketing is about more than just tactics. It requires a step back to assess the overall strategy—the larger plan that ties everything together. In many cases, a specific marketing strategy isn’t working because there wasn’t a true strategy in place to begin with.

So, what’s the difference between strategy and tactics?

  • Strategy: This is your overarching plan. It defines where your business chooses to engage and how it plans to win in the market. Your strategy focuses on long-term goals and sets the direction for all your marketing efforts.
  • Tactics: These are the tools and specific actions you use to execute your strategy. Tactics include things like email marketing, social media, account-based marketing, or running a Google Ads campaign.

Think of it this way: A strategy is like a roadmap, guiding you towards your destination. Tactics are the vehicles you use to get there. If your roadmap is flawed or incomplete, no matter how fast or fancy your vehicle is, you’re unlikely to reach your destination.

Stop Guessing: How to Develop a Marketing Strategy That Works

At Green Apple, we’ve had the privilege of developing marketing strategies for dozens of B2B and B2C clients over the years. Based on our experience, we’ve identified several best practices that can help businesses resolve the issue of “marketing not working.”

Here’s how to get started:

1. Define Your Target Market and Buyer Personas

One of the biggest reasons marketing efforts fail is because companies aren’t sure who they’re trying to reach. By identifying your target market and creating detailed buyer personas, you can ensure your marketing message is speaking to the right people. This clarity helps shape everything from the content you produce to the channels you focus on.

2. Identify Your Unique Value Proposition

What sets your business apart from the competition? Why should customers choose you over others? A strong marketing strategy starts with a clearly defined unique value proposition (UVP). If your marketing isn’t resonating, it may be because your UVP isn’t clear. Make sure your marketing communicates your strengths and tells customers why your business is the best solution for their needs.

3. Align Marketing with Business Objectives

An effective marketing strategy doesn’t operate in a vacuum. It should support your larger business goals. Whether you’re trying to increase revenue, enter new markets, or raise brand awareness, your marketing efforts should be aligned with these objectives. Without this connection, it’s easy for marketing to feel disjointed or irrelevant to your business’s overall success.

4. Evaluate Your Marketing Funnel

It’s easy to focus on driving traffic or engagement, but what happens once potential customers are in the funnel? An effective strategy considers every stage of the buyer’s journey. Take time to assess each part of your marketing funnel. Are there areas where leads are getting stuck or falling off? Are there opportunities to strengthen the bridge between your marketing and sales efforts?

5. Pivot Without Starting Over

If your marketing isn’t delivering results, don’t panic and throw out everything. Instead, look for ways to pivot without abandoning your approach entirely. Maybe it’s time to refine your messaging or shift focus to a different channel. Adjusting your tactics can help you course-correct while still building on the strategy you’ve established.

6. Equip Your Team for Success

Even the best strategy will fall short if your team doesn’t have the tools and skills to execute it effectively. Are you confident in your team’s ability to manage your marketing efforts? If not, it might be time to reconsider your expectations, hire additional staff, or bring in an external agency for support.

7. Create a Marketing Sandbox

Marketing is constantly evolving, and it’s important to leave room for experimentation. A “marketing sandbox” allows you to test new ideas and explore emerging trends in a controlled environment. This could involve experimenting with a new social media platform, trying out a different content format, or testing innovative ad strategies. The key is to learn what works without overhauling your entire marketing plan.

Ready to Refine Your Marketing Strategy?

If your marketing efforts aren’t delivering the results you want, don’t worry—you’re not alone. The good news is that by taking a step back and focusing on strategy rather than just tactics, you can turn things around.

At Green Apple, we’re passionate about helping businesses build effective marketing strategies that lead to real, measurable results. If you’d like to learn more about how we can help your business succeed, connect with our team today. We’d love to help you create a marketing strategy that works for you.

 

5 Affordable Marketing Tools Every Small Business Should Be Using

“Work smarter, not harder.”

This adage has never been more relevant than in today’s fast-paced digital landscape. Small business owners and marketers are constantly being pulled in different directions. Trying to manage everything, from content creation and email marketing to customer feedback and social media, can feel overwhelming. Fortunately, you can level the playing field and achieve great results without breaking the bank.

At Green Apple Strategy, we believe that effective marketing doesn’t have to be complicated or expensive.  In fact, some of the most powerful tools are surprisingly affordable. That’s why we’ve compiled a list of our favorite marketing tools that can help you streamline your efforts, collaborate more effectively, and, ultimately, work smarter—not harder.

5 Affordable Marketing Tools for Small Businesses

1. Canva — Graphic Design Made Simple

Canva has revolutionized graphic design, making it easy for anyone to create professional-looking visuals. If you need to design social media posts, marketing materials, or presentations, Canva has a wide range of templates and elements to choose from.

Why we love it:

  • User-Friendly Interface: Canva is incredibly intuitive, even for those with no design experience.
  • Vast Library of Templates: Find templates for almost any occasion, from social media posts to business cards.
  • Affordable Pricing: Canva offers a free plan with limited features, but the paid plans are still very affordable.

2. Airtable — Collaborative Workflows for Everything 

Airtable is a versatile tool that can be used for anything from project management to operational collaboration. It’s essentially a spreadsheet on steroids, with features like customizable views, attachments, and integrations with other tools.

Why we love it:

  • Visual Organization: Airtable helps you organize everything from social media calendars to marketing campaigns in a visually appealing, easy-to-navigate layout.
  • Collaboration-Friendly: Airtable allows your entire team to contribute and stay aligned on project goals, deadlines, and deliverables.
  • Customizable Workflows: Whether you’re tracking content ideas, product launches, or customer feedback, Airtable adapts to your needs with customizable templates.

3. Campaign Monitor — Email Marketing that Works 

Email marketing is still one of the most effective ways to reach your target audience. Campaign Monitor is a powerful tool that makes it easy to create and send professional-looking email campaigns.

Why we love it:

  • Simple, Elegant Templates: Campaign Monitor offers a variety of ready-to-use templates that look polished and professional, making it easy to create beautiful emails in minutes.
  • Powerful Automation: You can set up automated emails to welcome new subscribers, celebrate milestones, or follow up after purchases—saving time while maintaining customer engagement.
  • Actionable Insights: The detailed analytics provide clear data on open rates, click-through rates, and other key metrics, helping you optimize future campaigns.

4. LoyaltyLoop — Capitalize on Customer Reviews and Feedback

Customer reviews and feedback are essential for building trust and credibility. Whether you’re requesting testimonials, looking to improve your services, or trying to boost your online reputation, LoyaltyLoop collects reviews and feedback, empowering you to take action where it matters most.

Why we love it:

  • Real-Time Feedback: LoyaltyLoop makes it easy to send surveys and request feedback, allowing you to gather insights quickly and efficiently.
  • Boosts Online Reputation: By encouraging satisfied customers to leave positive reviews, LoyaltyLoop helps improve your business’s online presence and attract new customers.
  • Improves Customer Retention: Use the feedback to identify areas for improvement, keeping your customers happy and coming back.

5. AI Tools — Marketing with More Efficiency 

AI-powered tools like ChatGPT and Claude are game-changers for content creation, research, and analytics. They can help you generate unique content ideas, conduct in-depth research, or provide valuable insights that you can use to improve your marketing strategies.

Why we love it:

  • Efficient Content Generation: From article recaps to social media captions, AI tools can help you repurpose content and create high-quality insights quickly.
  • Research Powerhouses: Need to dive deep into a topic? AI tools can pull in relevant information and provide valuable insights in seconds, making research a breeze.
  • Data-Driven Decisions: AI tools can analyze customer feedback, market trends, and campaign performance, helping you make more informed marketing decisions.

Maximize Your Marketing Impact

Managing the marketing efforts for small businesses can be challenging, but with the right tools, it doesn’t have to be. By incorporating these affordable marketing tools into your workflow, you can save time, streamline your efforts, and produce professional-quality results without a hefty price tag.

At Green Apple Strategy, we’re here to help our clients succeed in the most efficient and effective way possible. If you’re looking for more tips, tools, or insights on how to grow your business, subscribe to The Core—our monthly newsletter. Each issue delivers timely marketing trends and relevant insights designed to help small and mid-size businesses thrive.

5 Proven Steps to Create Your Content Marketing Strategy

Content marketing has become a cornerstone of effective marketing strategies. According to the Content Marketing Institute, 91% of B2B marketers now use content marketing to reach customers. Furthermore, research by HubSpot found that companies that prioritize blogging see a 13x increase in ROI. These statistics highlight how integral content marketing has become to driving business success.

As consumers increasingly rely on content to make informed purchasing decisions, businesses are investing more heavily in content marketing. However, creating a successful content strategy requires more than just producing high-quality content; it involves careful planning, execution, and measurement.

At Green Apple Strategy, we launched our agency just as content marketing began to gain traction. Over the past decade, we’ve partnered with our clients to help them navigate this dynamic landscape, developing content marketing strategies that elevate their brands, generate leads, and support their overall business goals.

A Proven Path: 5 Essential Steps to a Winning Content Strategy

 In this article, we’re pulling back the curtain to offer a behind-the-scenes look at our process and sharing some of the best practices we’ve learned along the way.

Step One: Establish the Foundation for Your Content Strategy

Businesses often jump straight into content creation before they fully consider their broader business objectives. But it’s essential to think strategically about your overall business goals before diving into content creation. What are you hoping to achieve this year? Are you launching a new product or aiming to increase customers in a particular area of your business? These goals should be at the core of your content strategy.

For example, we’ve recently worked with clients to pivot their content strategies toward supporting hiring and recruitment efforts—a shift that required coordination with operations, HR, and sales.

Checklist: Align Your Content Strategy with Your Business Goals

  • Identify your top business goals for the year.
  • Consider how content marketing can support each goal.
  • Ensure alignment between marketing, sales, HR, and operations.
  • Prioritize content topics that directly contribute to achieving your goals.

Step Two: Know Your Audience and Build Out Detailed Target Personas

Before deciding what you want to say, you need to figure out who you’re trying to reach. Developing detailed audience personas is a critical step in ensuring that your content resonates with your target audience. When we onboard a new client, we invest time in understanding exactly who their target audiences are and create detailed audience personas that guide our content strategy.

Getting “inside the mind” of your audience allows you to craft messages that speak directly to their needs, pain points, and desires. This level of understanding is crucial for creating content that captures attention and drives action.

Checklist: Creating Audience Personas

  • Conduct research to identify key demographics, behaviors, and preferences.
  • Develop personas for each primary audience segment.
  • Define the challenges, goals, and motivations of each persona.
  • Tailor content topics and messaging to address each persona’s specific needs.

Step Three: Build Your Content Calendar with Strategic Timing

Timing is everything in content marketing. A well-thought-out content calendar ensures that your messaging aligns with your audience’s needs and your marketing efforts. When building a content calendar, consider the questions your audience is asking and the best times to engage them. Additionally, factor in your business cycle—when do you need to generate interest or close sales? Your content should align with your sales process and be timed to support their critical conversations.

For instance, if you offer a service that clients typically utilize in the fall, and you need sales conversations to close by August, you should back up your content calendar so that potential clients are thinking about that service and reaching out in early summer.

Checklist: Strategic Content Calendar Planning

  • Map out your business cycle and key marketing moments.
  • Identify the optimal times to engage your audience with specific content.
  • Plan content topics that build momentum toward key business objectives.
  • Allow ample lead time for content creation, review, and distribution.

Step Four: Maximize Your Content Investment by Repurposing and Amplifying It

One of our favorite aspects of developing content strategy is helping clients think creatively about how to extend the life of their content and reach a broader audience. After all, creating high-quality content takes time and effort, so it’s important to maximize its impact. This includes repurposing content across different formats and channels.

For example, you can take a video and break it down into short clips for Instagram or transform a blog post into an infographic for social media. By thinking strategically about how to diversify your content, you can create multiple touchpoints with your audience, reinforcing your message and increasing engagement.

Checklist: Content Repurposing Strategies

  • Identify key content pieces that can be repurposed into different formats.
  • Ensure that each repurposed content piece aligns with your brand messaging.
  • Plan how to distribute repurposed content across multiple channels.
  • Track the performance of repurposed content to refine future strategies.

Step Five: Define How You’re Going to Measure What Matters

Measuring the effectiveness of your content marketing efforts is essential for continuous improvement. However, many businesses struggle with evaluating content marketing because the results can be anecdotal or difficult to quantify. That’s why it’s crucial to adopt a data-driven approach and set clear metrics for success.

For those just starting out, begin by setting some initial goals, such as increasing website traffic, generating more leads, or improving social media engagement. For businesses with established content marketing strategies, consider adopting an agile approach, allowing you to pivot and adapt based on real-time data and insights.

Checklist: Measuring Content Marketing Success

  • Set specific, measurable goals for your content marketing efforts.
  • Identify key performance indicators (KPIs) that align with your goals.
  • Use analytics tools to track the performance of your content.
  • Regularly review and adjust your strategy based on data insights.

Let’s Get Strategic: Transforming Your Content Approach

Creating a content marketing strategy that drives results is a journey, and we’re here to help. Whether you’re just getting started or looking to refine your approach, Green Apple Strategy has the experience and expertise to guide you every step of the way. We love partnering with our clients to think strategically about content marketing and develop strategies that generate the best possible outcomes for their business.

Reel Talk: Video Marketing for Maximum Brand Impact

Video marketing is revolutionizing how brands engage with their target audiences, allowing unique opportunities for connection that print and images alone can’t match. With video content 50 times more likely to drive organic search results than plain text, it’s essential for marketers to learn the ins and outs of creating effective, on-brand video marketing.

Fortunately, our team at Green Apple has first-hand experience in capturing audience attention with compelling videos that drive results. We’ll also share some common mistakes that can easily be avoided for maximum results.

Video Marketing for Maximum Brand Impact

While we are 100 percent pro video marketing, there are some key insights to consider when getting started.

Define Goals and Objectives

Our team does not take action until we carefully define and set achievable marketing goals—where we want to go and how we plan to get there—and neither should you. Talk in detail with your team about why you are creating videos as part of your marketing plan and the results you need to see to call it a success.

Get the Right Tools

Smartphones allow us to do more with them now than ever before, including recording some fantastic footage. However, you may need additional gear for truly professional-looking material. Consider investing in a camera, tripod, lighting, computer software for editing, and talent like screenwriters, actors, or paid influencers.

Stay Consistent

Your customers already know and love your brand, so let your marketing videos be an extension of the business they trust. If your brand is known for being an industry leader, keep your videos polished and professional. Be sure to follow your own brand guidelines and incorporate the right font, logo and colors for instant recognition by your customers.

Consider Your Content

Carefully choosing the best content for your brand will also help ensure consistency. Innovative brands may share product experiments, fun brands may share staff birthday parties, and trailblazer brands may share their teams’ latest adventures. What makes sense for one brand may or may not make sense for another. This goes for trending content, too! We are all for participating in a good social media trend, but only if it aligns with your brand and what it stands for.

Video Marketing Mistakes

Even the best videos will not perform well if certain key mistakes are made. We’ve outlined some of the most common problems so you can be sure to avoid them!

Forgetting to Optimize for Mobile Viewing

Most video marketing will be posted to social media, and most social media is viewed on smartphones. If your content is not optimized for these platforms, your intended audience will not be able to enjoy it. 

Not Setting Up Captions

More and more social media videos are viewed without the sound turned on. Enabling captions and using an app that lets you correct any misspelled words and spacing in the captions will increase your views and make your content accessible for those with hearing impairments.

Ignoring Analytics

We know it’s hard to change directions after pouring time, energy, and other resources into a marketing video. But numbers don’t lie. If your analytics show that your video is not performing well, it’s okay to pivot and test new ideas until you get the results you are looking for.

Not Being Authentic

This can take a couple of different paths. Inauthenticity can look like participating in social media trends or challenges that do not make sense for your brand or brand story, being overly promotional and too focused on sales, and even using language, topics, colors, and themes that are inconsistent with the rest of your online presence.

Creating a Video Marketing Strategy

Creating a strategy is a key step in implementing any new marketing plan. Green Apple can help you determine your brand’s overall goals and how brand video marketing can help you reach them. Contact us today to get started on connecting with your target audience in new and meaningful ways.

Build Your 2024 Content Calendar: A Step-by-Step Guide

woman-working-on-calendars

Your content calendar is one of the most important building blocks of your marketing plan. By creating eye-catching content, you can inform your audience, position your brand as a thought leader, and boost SEO. 

But, you might be wondering how to even get started.

Building a content calendar is easier said than done; we know. When you have the right tools, though, it’s really not as difficult as it sounds. In just a few steps, you can plan content for your full year to ensure that you’re connecting with your audience consistently through blogs, email, social media, and other content-related channels. To get you started, we’re sharing this step-by-step guide to building your 2024 content calendar. 

How to Build a Content Calendar in 7 Simple Steps


1. Identify the types of content you need. 

Before you begin, identify the different channels that you’ll be writing content for. This might include blogging, social media, email marketing, podcasts, or webinars. Any channel that you need to be posting on consistently will need its own calendar. 

Pro tip: Build your content calendar in a spreadsheet, using a new page for each type of content. For example, the first page might be blogging, the second social media, the third email marketing, so on, and so forth. 

2. Set a schedule for each type of content. 

Set a schedule for each type of content so that your content team knows when each topic should go out. This will also help you determine how many topics you need for each type of content. Your different channels will all have a set cadence. Maybe you put out one blog a week, one podcast episode every two weeks, and an email every month. Choose a schedule that works best for your audience and your workflow, and try to stick to that schedule as closely as possible.

3. Identify your audience’s pain points. 

Your content really needs to grab the attention of your audience. You have a better chance of doing that if you key into a challenge that they are looking to solve. As an example, your pain point might be that you are ready to build a content calendar but aren’t sure where to begin. That’s how we chose this topic—we know that our audience might struggle at times to map out consistent content. 

4. Research your competitors’ content. 

Researching your competitors’ content is not to suggest that you should use the topics that your competitors write about. Rather, you should see the types of content that they share with their audience. If you want to stay ahead of the curve, you must be aware of what your competitors are offering to prospects. Create a content calendar that is very much unique to your company; but, always research competing sites to ensure that you aren’t dropping the ball on any major stressors that your audience might face.

5. Identify the keywords you’re hoping to rank for. 

Using tools like SEMrush allow you to identify keywords that you want to target, increasing your chances of rising to the top of search engine results. By identifying keywords early in your content planning process, you can implement said keywords into your topic ideas.

6. Create topics for each channel. 

Now for the fun part. Begin building your content calendar piece by piece for each channel. We find it most helpful to map out our idea, the description, and target keywords for each topic. With this approach, you can easily delegate these topics to your content experts, and they will understand the direction and purpose of each piece.

7. Cross-reference your topics between channels. 

To make the most of your time and efforts, cross-reference your topics to repurpose as much as you can. For example, if you’ve written a blog article topic that would be great for a podcast episode, you can tweak the topic to fit your podcast audience.

Keep in mind that your audience consumes content differently depending on where they’re getting information. If you are writing a blog article about “10 Things to Know About X,” your podcast audience might prefer the topic to be presented in less of a listicle format and more of a thoughtful discussion. 

The Importance of Timely Content

Though it’s good practice to begin your year with a content calendar, remember that it isn’t set in stone. There will be events that happen in your industry, or even just out in the world, that will cause you to adjust your calendar accordingly.  A content calendar is a great planning tool, but you should always leave room for change. 

Would you prefer that a content marketing team helped you stay connected to your audience? We can help. Contact Green Apple Strategy today to schedule a consultation.

How Video Marketing Works to Capture Your Audience’s Attention 

Capturing and keeping your audience’s attention is a constant battle. You pour your heart into crafting compelling messages, but sometimes words just don’t cut it. That’s where video marketing comes in—a potent force that can capture attention and forge a deeper connection with your viewers.

We’re passionate about helping businesses harness the power of video marketing, and we’ve seen how it transforms brands from faceless entities to relatable, engaging forces. Ready to get started? First, let’s look at why video is so valuable.

The Value of Video Marketing

Why is video marketing such a game-changer? The stats speak for themselves:

  • People retain 95% of a message they watch in a video, compared to 10% when reading text. (Source)
  • Incorporating videos on landing pages can result in a staggering 80% boost in conversion rates. (Source)
  • Videos are shared 12 times more often than text and image content combined. (Source)
  • 92% of video marketers in 2023 say video gives them a good ROI. (Source)

These numbers paint a clear picture: video is more engaging, memorable, and effective at driving conversions than traditional marketing tactics. But what makes it tick? Here’s the magic behind the curtain:

  • Emotional connection: Videos tap into our emotions, allowing us to connect with brands on a personal level. A well-crafted video can evoke laughter, tears, or awe, instantly forging a bond with your audience.
  • Storytelling power: Videos let you subtly weave in your brand narrative, showcasing your values, mission, and the people behind the scenes.
  • Visual impact: Let’s face it, words can be dry, and it takes work to read them. Videos bring your brand to life with vibrant visuals, dynamic motion, and engaging design. This multi-sensory experience leaves a lasting impression on viewers.
  • Versatility: There is an incredible range of styles and formats you can pull from: explainer animations, product demos, live streams, and customer testimonials.  The possibilities are endless with video. There’s an approach for every message and every audience.

     

Captivating Video Marketing Ideas to Capture Attention

We’ve successfully filmed and edited many different types of videos to cater to the diverse needs of our clients. If you’re not sure where to begin, consider one of the following videos to jump in and start creating. (And if you need a little more guidance, we’re always here to ideate, plan, and execute a comprehensive video marketing strategy for you!)

Company Overview Videos 

Embedding videos on your website is a game-changer. It allows you to convey information in a visually appealing manner. To understand how, take a look at one of the videos we created for The Gardner School, providing a glimpse into their ethos and environment. 

Client Testimonial Videos

Let your satisfied customers do the talking! A video testimonial builds trust by showcasing real people’s positive experiences with your brand. This video we created for Crain Construction shares clients expressing their satisfaction with the projects they completed with Crain.

Campaign or Brand Videos

Videos for specific campaigns or initiatives can be tailored to add a personalized touch. The video we crafted for United’s Project UNITE initiative is a prime example, effectively conveying a message and generating enthusiasm for their efforts to bridge the digital divide in Middle Tennessee.

Thought Leadership Videos

Videos are a great way to share your knowledge and build credibility. You can establish yourself as an industry expert with video masterclasses, Q&A sessions, or insightful interviews. Our master-class style video for textLIVING positions the brand as an authority in its domain, fostering trust and credibility.

Lights, Camera, Connection: Leverage the Power of Video Marketing

In a world saturated with content, video marketing emerges as a powerful way to capture the hearts of your audience. If you’re seeking a way to stand out and forge meaningful connections, don’t underestimate the power of video—because, after all, it might just be love at first watch for your audience.

Ready to take your marketing to the next level with video? Contact Green Apple Strategy to start creating your marketing masterpiece!

PR 2.0: The AI Revolution for Strategic Communications

AI is quickly becoming embedded in our work and our lives. There’s a lot to keep up with as new developments are coming out almost every day. In the final days of 2023, the New York Times sued OpenAI and Microsoft, claiming millions of articles from the publication were used to train AI chatbot LLMs without authorization. This lawsuit is a clear sign that reform and regulation are coming for the AI market, but we’ll have to wait and see how the overall impact plays out.

Despite the evolving landscape, AI technology remains a powerful tool for PR professionals. The technology has played an important role in public relations work for years in a variety of ways, including;

  • Earned media and social media monitoring
  • Up-to-date journalist and outlet databases
  • Determining brand sentiment in earned media 
  • Determining trending topics and types of content

More recent AI advancements, like deep learning and text and image generation, are changing AI’s role in public relations, reflecting the type of disruption seen in many other industries. But its efficacy depends on our ability to use it strategically and cautiously.

We sat down with Green Apple PR Strategist, Chris Song, to take a closer look at how AI is assisting PR professionals and why it will never replace them. 

The Impact of AI on Strategy

Data and output from AI are really helpful for PR teams, especially for the strategic process. A recent study released by Muck Rack shows a majority (61%) of PR professionals are already using AI or are interested in using it. That’s a 40% increase since March 2023. The report shows the most popular use of AI among PR professionals is for copywriting. But it’s also helping PR pros like Green Apple’s Chris Song brainstorm ideas, conduct research, and monitor brands.

AI is making it easier to keep track of our clients and their brands in real-time while also cutting out the “noise” produced by incorrect or duplicated results. Similarly, it helps us keep an eye on their partners, competitors, and industries as a whole, which can inform our marketing and PR efforts.”

When prompted with appropriate inputs, AI can assist with the copywriting process by generating creative ideas and topics in the brainstorming phase of an earned media campaign. It can also sift through large amounts of earned media content (e.g., headlines, social media posts, bylines, etc.) to help PR professionals do what they’re already doing—identifying trending content and connecting with journalists (and audiences) interested in their clients’ products and services.

The Human Element

AI can help make your job easier, but it can’t do your job for you. When it comes to PR, there’s a foundational communication skill that will always need a human touch: relationship-building.

“Good relationships are critical. A lot has changed over my time in PR—about 15 years—that makes that even more true today. More traditional news outlets have smaller staffs sharing the same workload as before, which means getting through to gatekeepers is a more complicated process. On the other hand, there are more media content generators and curators than ever, so the relationships we do have must deepen while we also pursue more contacts to build trust and credibility with new and emerging voices. That’s something that AI isn’t capable of doing.”

AI has many other limitations. Having a wealth of knowledge at your fingertips doesn’t guarantee accuracy, timeliness, or the effective application of that knowledge. Publicizing incorrect data and outdated information could erode trust between PR pros and their audiences while making brands vulnerable to criticism. 

Beyond what AI does know, there are many nuances that it cannot understand: the appropriate tone and voice for a particular situation, the timing of any given earned media effort, or highly localized sensitivities based on current events and politics. Writing and creating content for people isn’t the same as writing for a search engine algorithm, and quality, human-centered writing requires both heart and hand.

Best Practices for Utilizing AI in Public Relations 

The storytelling element of PR still requires an emotional intelligence that only humans can provide. AI can help us get away from blank stares at the screen, acting as a great brainstorming tool. We’ve outlined a few best practices to keep in mind when using AI for marketing in our recent blog and have listed a few more below.

  • Double-check everything.
  • Get specific. Just like a Google search, the more information and content you put in, the more you’ll get back.
  • Don’t copy and paste.
  • Don’t allow AI to write your press releases.
  • Don’t become overly reliant on AI for ideas.

The Bottom Line

Artificial intelligence is not something to fear. Instead, it’s an exciting opportunity to improve efficiency and creativity! The concept of AI “competing” with PR comes from a misunderstanding of one or both subjects. Even in the foreseeable future, AI can only supplement the work of a PR professional. Inevitably, some professionals will rely too heavily on it, while others will ignore its utility to the disadvantage of themselves and their clients. In the end, how ethically and effectively AI is used in PR work is up to you. 

An Innovative Marketing and PR Agency

Our team of experts at Green Apple are using the latest tools and innovative approaches to tailor the marketing we do for our clients. If your business could use an updated approach to branding, marketing, and PR, we can help. Reach out to us to discover more effective ways to connect with your audience.

The Marketing Sandbox: How to Discover Your Next Best Marketing Tactic for 2024

The beginning of the year is always an exciting time to dream about future possibilities. It seems like the marketing world is buzzing with the latest trends and promising strategies this time of year. However, the flurry of new marketing trends can often be overwhelming, making it challenging for businesses to decide where to invest their resources. With a constant influx of new tools and ideas, it’s easy to feel paralyzed by the decision of which new tactics to implement. 

But what if there was a space where you could experiment, innovate, and stumble without jeopardizing your entire marketing campaign for the year? At Green Apple Strategy, we’ve started referring to this as the “marketing sandbox.”
 

What is a Marketing Sandbox?

Remember the childhood joy of building sand castles and digging for buried treasure in a sandbox on the playground? Children enjoy a sense of endless possibilities and the freedom to experiment and create without fear of consequences—that’s the essence of the marketing sandbox.

Just like the childhood toy, a marketing sandbox provides a controlled environment to test new ideas, explore emerging trends, and discover what truly resonates with your audience. It’s not about reinventing your entire marketing strategy; it’s about calculated exploration within a defined framework to find your next great marketing idea.

Tips for Incorporating the Marketing Sandbox Concept

At Green Apple, this is a concept we’ve incorporated numerous times over the year—for our own marketing efforts and our clients. In order to introduce a specific marketing strategy or test a new social media platform, we incorporate one or two new ideas each year to stretch our thinking and enhance our marketing efforts. 

So, how do you build your marketing sandbox? Here are a few tips to get you started:

Explore Emerging Trends in Marketing

The first step to finding your next great marketing tactic is to be aware of the latest trends and technologies shaping the marketing landscape. Whether you’re learning about user-generated content, social commerce, or social listening, staying informed will equip your team with the insights needed to innovate effectively.

Allocate a Portion of the Budget for Experimentation

One benefit of this approach is that it doesn’t require a massive investment. We often encourage businesses to set aside a dedicated budget for sandbox initiatives as they think strategically about their marketing budget for the year. Companies can mitigate risks by earmarking funds specifically for experimentation while fostering a culture that encourages innovation.

Encourage Cross-Collaboration Across Departments 

To ensure your marketing tactics are aligned with your overall business objectives, you’ll want to break down silos and encourage collaboration across different departments. By fostering an environment where teams can share ideas, you can leverage diverse perspectives to drive innovation and create cohesive marketing strategies.

Fire Bullets, Not Cannonballs

This is a principle from popular leadership author Jim Collins. Instead of investing significant time, energy, and resources into large-scale initiatives, start by launching smaller, low-risk experiments within the marketing sandbox. By firing “bullets” (targeted, low-cost tests), businesses can gauge the effectiveness of new tactics, gather valuable insights, and refine strategies based on real-world feedback before they invest in sweeping changes.

Marketing Sandbox Ideas for Various Industries

Now that you have an understanding of the best practices, let’s see how the sandbox can work in action across different industries:

Affiliate Marketing for E-Commerce:

By leveraging the trusted voices of affiliates, e-commerce businesses can unlock exponential reach, ignite audience passion, and fuel a sales engine that hums long after traditional campaigns fade. As you look at the year ahead, consider how to partner with influencers or niche websites to promote your products. 

Educational Content Marketing for Healthcare Brands:

Empowering patients with educational content marketing builds trust, fosters brand loyalty, and positions healthcare brands as valuable partners in proactive health journeys. As an expert, put your knowledge to good use by creating informative content that addresses common health concerns or topics relevant to your specialty. Share this content on your website and social media platforms to position your practice as a trusted source of valuable information.

User-Generated Content for B2C Businesses:

User-generated content empowers B2C businesses to foster authentic connections and drive engagement by showcasing real-life experiences and testimonials from satisfied customers. Encourage customers to share their experiences and use this content on your platforms to showcase authentic testimonials and attract potential customers.

Text Marketing for Local Restaurants: 

Customer loyalty is the lifeblood of many local restaurants. With an impressive open rate and the ability to deliver timely, targeted messages, text marketing offers a low-cost yet impactful solution for hospitality businesses looking to connect with their guests.

By exploring these low-cost marketing tactics, businesses can effectively engage their target audience, drive growth, and achieve their marketing objectives without breaking the bank.

Unlocking Potential: Harnessing the Power of Innovation and Creativity

The “marketing sandbox” offers a refreshing approach to innovation and experimentation in a complex marketing landscape. By embracing this concept, businesses can foster a culture that values creativity, rewards innovation and drives meaningful results. As we venture into 2024, let’s encourage businesses to step out of their comfort zones, embrace the potential of the marketing sandbox, and discover their next best marketing tactic. 

Let Green Apple Strategy be your partner in turning your marketing ideas into reality! You can learn more about our approach to building a marketing strategy or contact us today.

Harnessing AI in Marketing: How to Bridge the Gap Between Efficiency and Authenticity

AI has recently been identified as a technology that will impact almost every industry. As a marketing agency, one of the most frequently asked questions we’ve received over the past year is, “How does AI fit into our marketing toolbox?”

At Green Apple Strategy, we are continually exploring innovative tools and trends to bolster client success. Whether it’s tools like Canva, Airtable, or ChatGPT, we want to find tools that help us deliver exceptional results. The best way we can describe our approach to AI is that we use it as a tool that empowers our team to work smarter. It’s a helpful resource, but it doesn’t replace the human element of our work.

One way to think about the rapid evolution of AI is to think back to the early days of search engines. Before Google, our primary sources of information were found in encyclopedias, phone books, or word-of-mouth recommendations. While Google revolutionized information access, we never copied and pasted information from the results page. Just like a Google search doesn’t replace dissecting a nuanced text, AI alone can’t create impactful marketing. The magic lies in human interpretation, crafting engaging narratives from data, injecting the right voice, and ensuring factual accuracy. 

3 Benefits of AI in Marketing 

When it comes to utilizing AI in marketing, here are three benefits we’ve noticed: 

Information Architect

Imagine having a tireless research assistant who scours the internet, analyzes trends, and uncovers hidden insights. That’s the power of AI in information gathering. It gathers mountains of data and gives our team a solid foundation to build strategies. Like Google, AI becomes a starting point and a research partner that we can use to shape the informational content we gather into strategy.

Inspiration Igniter

Stuck in a creative rut? AI can be a secret weapon. Its ability to generate different creative formats and ideas can spark unexpected insights and take you down untrod paths. Think of it as a digital brainstorming partner. You might not always use its exact suggestions, but it’ll get those creative juices flowing, helping you break free from the blank page and land on something truly unique and engaging.

Efficiency Engine

Marketing agencies wear many hats. AI can be an efficiency guru, automating tedious tasks like scheduling social media posts and generating basic design elements. This frees us up to focus on the human touch—crafting compelling brand narratives, building genuine connections, and injecting your brand with that unique personality that only you can bring.

How to Harness AI for Marketing

As you think about incorporating AI into your marketing efforts, here are a few essential “dos and don’ts” to consider: 

Do: Use AI as a tool for ideation and brainstorming. 

Its ability to process vast amounts of data can spark innovative ideas and strategies you might not have considered.

Don’t: Blindly use AI-generated content for critical platforms like your website. 

Always ensure that human oversight refines and enhances the content to resonate authentically with your audience.

Do: Be specific and detailed in your AI requests. 

Much like a Google search, the more context and information you provide in an AI prompt, the more tailored and relevant the AI-generated results will be.

Don’t: Neglect the human element. 

While AI can streamline processes, always contextualize and modify the content based on a deep understanding of your audience and industry nuances.

Do: Embrace AI’s analytical capabilities to glean insights from data. 

Utilize these insights to refine your marketing strategies and make informed decisions.

Don’t: Solely rely on AI to understand your audience. 

Engage directly with your audience, gather feedback, and use AI as a complementary tool to enhance your understanding, not replace it.

The Future of AI in Marketing 

In marketing, AI presents a promising blend of efficiency and innovation. At Green Apple Strategy, we recognize its transformative potential for small businesses. AI can’t replace your marketing team, but it can empower and enhance it. While AI streamlines processes, the essence of authentic connection remains a human touchstone. As you consider how to harness AI’s strengths for your marketing efforts, we hope to bridge the gap between efficiency and authenticity and find a more effective way to capture your audience’s attention and achieve your marketing goals.

From Reactive to Proactive: Navigating Need-Based Marketing Planning

“There’s more than one way to bake a cake… but every great cake requires certain ingredients.”

In the dynamic world of marketing, one size rarely fits all. For many small businesses, a short-term campaign-based strategy is usually the go-to. While this approach has its merits, it also creates some unique pitfalls. One of the primary challenges is the risk of reactive marketing. When only immediate needs drive marketing efforts, there can be a lack of overall direction and coherence in brand messaging. This reactive approach can also limit the potential impact of marketing campaigns, as they may need more time to gain traction and build momentum.

Marketing planning isn’t a one-size-fits-all endeavor. While we typically collaborate with our clients to create comprehensive annual marketing plans, we also recognize the need for short-term targeted campaigns for specific initiatives. In this article, we’ll delve into the best practices for needs-based marketing planning.

Defining “Need-Based Marketing” and When to Use It

Need-based marketing planning is a more agile and adaptable approach to marketing planning that is typically used by smaller marketing teams. It involves identifying and addressing marketing needs as they arise, rather than developing a comprehensive annual marketing plan in advance. A need-based strategy might include who, what, when, where, why, and how, along with goals for the strategy. 

This approach is often necessary for smaller businesses with limited resources or that operate in rapidly changing markets. Here are some instances when a needs-based marketing approach is more suitable than a comprehensive annual marketing plan:

Dealing with limited resources.

Small and mid-size businesses often need to direct their resources to other priorities than marketing. A needs-based approach allows a business of this size to focus its marketing efforts on the most critical activities without developing a comprehensive annual plan.

Launching a new product or service.

When introducing a new product, service, or initiative, a needs-based approach allows you to focus on a targeted and short-term campaign to create buzz, generate interest, and gather initial feedback.

Entering a new market.

When businesses enter a new market, they may not have the resources or time to develop a comprehensive annual marketing plan. A needs-based approach allows them to focus on the most important marketing activities in the short term.

Facing new competitive challenges. 

If your business faces strong competition or emerging rivals, a needs-based strategy allows you to swiftly counter competitive threats and seize opportunities as they arise.

Managing budget constraints.

If your marketing budget is limited or uncertain, you can allocate resources more effectively by concentrating on high-impact, short-term initiatives.

In these scenarios, a needs-based marketing approach provides the agility and adaptability required to navigate changing circumstances and capitalize on opportunities.

Best Practices for Need-Based Marketing Planning

How can you ensure your needs-based planning aligns with your overall business objectives to prevent slipping into a more reactive approach to marketing? Here are a few best practices to consider:

Make sure your short-term initiative is aligned with your overall marketing objectives. 

Need-based marketing should align with your overarching brand narrative strategy. Before diving into the specifics of your needs-based marketing plan, take a step back and clearly define how it connects with what you’re hoping to achieve overall. What specific campaign, initiative, or opportunity are you addressing? What do you hope to accomplish with this plan? 

It’s also important to note that the absence of a comprehensive annual plan should not equate to a lack of strategic direction.  Even if you don’t have an overarching marketing strategy, it’s important to ensure that your marketing activities align with your overall goals.

Set clear goals.

It’s essential to take a similar approach to need-based planning as you do to annual planning. You’ll still need to set measurable marketing goals and a timeline of when you plan to reach them. Define specific and measurable goals for each opportunity or need. Doing this will allow you to evaluate success and impact more effectively.

Identify high-impact opportunities. 

When your budget or time is limited, you especially want to focus on opportunities that have the potential to make the most significant impact on your business. This could include opportunities with high ROI, strong alignment with your target audience, or those that address critical business needs.

Focus on customer-centric marketing. 

Put your customers at the center of your marketing strategy and focus on meeting their needs. What are their pain points? What are their goals? What are they looking for from a business like yours? You can develop more effective marketing campaigns by understanding your customers’ needs.

Use data to drive your decisions

Refrain from relying on intuition or guesswork when developing your marketing plan. How will you track progress and measure the impact of your marketing efforts? By defining metrics upfront, you can make informed decisions and refine your plan. This will also help you to make more informed marketing decisions in the future.

Embrace testing and iteration for continuous improvement. 

When implementing needs-based marketing plans, consider starting with smaller resource allocations and conducting tests, especially for uncertain or high-risk opportunities. This approach allows you to gather valuable data and insights without overcommitting resources. If initial results are promising, you can gradually allot more resources and refine your strategies based on the data from each test. This iterative approach will help you optimize your marketing efforts and maximize the impact of your needs-based campaigns.

Leverage external expertise for enhanced effectiveness.

If you find yourself stuck in a reactive approach, consider outsourcing your marketing planning or implementation to an agency. One of the most significant benefits of hiring a marketing agency is that they offer access to a broader pool of expertise, fresh perspectives, and specialized tools that may not be readily available within your organization. When finding the right marketing agency, you want to find a partner who can help you take a more proactive approach rather than simply offering services that meet your immediate requests. 
 

Prioritize Proactive Planning over Reactive Marketing

While needs-based planning often involves responding to immediate opportunities or challenges, it’s essential to prioritize proactive planning whenever possible. You can develop more strategic and effective marketing campaigns by anticipating potential needs and opportunities.

At Green Apple, we love collaborating with clients to develop any and every type of strategy. If you’re curious about how our team can help you achieve your goals, schedule an exploratory consultation. We would love to learn more about your business and see if we’re the right fit for you!