Why Corporate Social Responsibility Should Be on Your Radar in 2025

woman speaking at gathering

Corporate social responsibility (CSR) is an important concept for every business to consider in 2025. Over the past decade, many companies have adopted socially responsible policies. One report found that 92% of S&P 500 companies published reports charting their efforts related to CSR and sustainability in 2020. That figure was less than 20% in 2011, indicating huge growth in this area. In addition to helping the community through beneficial services and products, this approach also serves as a powerful marketing strategy and brand differentiator.

Large businesses aren’t the only ones benefiting from creating a corporate social responsibility platform. Many small and mid-sized companies have found creative ways to adopt a socially responsible approach to positively impact others in ways that go beyond jobs or service creation.

During a recent Green Apple Lunch & Learn, our very own Olivia Cooper shared her thoughts on the importance of corporate social responsibility platforms. Here are a few interesting insights she shared that might be helpful for your business to consider this year.

What is Corporate Social Responsibility?

Essentially, corporate social responsibility is a concept in which businesses value activities that benefit society on a local, national, or global scale. It’s an approach in which businesses are equally concerned about bettering society as much as they are profitability and other business functions.

Approaching business with a socially responsible mindset has become an important priority for many of today’s consumers, investors, and employees. According to this Aflac survey, 70% of Americans believe it’s either “somewhat” or “very important” for companies to make the world a better place, while just 37% believe it’s most important for a company to make money for shareholders. With this in mind, it’s easy to see why every business owner and marketing manager could make the case for integrating corporate social responsibility.  

Why is Social Responsibility Relevant for Marketing Your Business?

Here are a few specific ways a corporate social responsibility platform can impact your marketing efforts: 

CSR can help you recruit and retain top talent. 

Attracting talented and motivated people is essential for your bottom line. A CSR strategy shows a company is compassionate and treats all people, including employees, well. 

A survey of nearly 25,000 people aged 18-35 revealed that 40% believe making an impact is one of the most important criteria they consider when choosing a career opportunity, and 55% of employees would choose to work for a socially responsible company, even if it meant a lower salary. 


CSR can help attract investors. 

Corporate social responsibility has become an increasing priority for investors as well. 73% of investors state that efforts to improve the environment and society contribute to their investment decisions. 41% of Millennial investors put significant effort into researching a company’s role in improving society and the environment before deciding to invest.


CSR shows consumers you care.

A CSR strategy can help you improve your reputation with consumers — earning their trust and loyalty. According to a 2015 survey by Nielsen, more than 50% of consumers are willing to pay more for a product or service if the business prioritizes sustainability.

Consumers admire businesses that take positive steps toward improving the world. A commitment to corporate social responsibility might earn their trust and attention over another business offering similar products or services. 

 

How to Create a Social Responsibility Platform that Works for Your Business

Being socially responsible can mean a lot of different things for various businesses. If you’re interested, here are a few ways you can adopt a social responsibility platform:

  • Ethical Responsibility — This approach is committed to the ethical treatment of all stakeholders, including leadership, employees, investors, and suppliers. ABLE is a local business here in Nashville that is one of our favorite examples. 
  • Economic Responsibility — This approach isn’t about maximizing profits. Instead, it’s about positively impacting whoever is most important to your business.
  • Philanthropic Responsibility — This is a corporate responsibility platform that is built on using profits or business functions to make the world a better place. TOMS shoes has been a long-time example of this type of social responsibility. 
  • Environmental Responsibility — This is a commitment to positively impacting the world by adopting an environmentally-friendly and sustainable approach to business. Blueland is one of our favorite eco-friendly brands making a difference in the world.

Not everyone needs a social responsibility platform, but it’s an important concept to consider for your brand. Finding a way to incorporate social responsibility into your business has the potential to completely transform your business (and the lives of others) for years to come.  

Tips for Navigating the Changing SEO Landscape in 2025

In the dynamic realm of SEO and digital marketing, small businesses often feel behind the eight ball. You may recognize the paramount importance of search while grappling with the relentless pace of its evolution. The challenge has only increased in 2024 as the influence of artificial intelligence on search algorithms increases, making the SEO landscape a complex terrain to navigate. 

At Green Apple Strategy, we understand the unique struggles small businesses face in this ever-evolving digital environment. As an agency passionate about empowering companies with the best possible marketing talent in the industry, we have the privilege of working with several SEO specialists to support our clients’ needs. For this post, we’ve asked them to share insights on the profound shifts shaping the SEO landscape this year, along with actionable tips tailored for small businesses who want to increase their SEO clout.

Biggest Trends Shaping SEO in 2025

Here are the most significant trends shaping search engine optimization in 2025:

1. Google Search Generative Experience (SGE)

Remember the days when keyword stuffing was an essential SEO tactic? Google’s Search Generative Experience (SGE) marks a pivotal shift in this effort. Keywords are no longer the sole path to higher rankings. Instead, small businesses must focus on crafting content that speaks naturally to their audience’s questions, concerns, and desires. Think less robot, more friend sharing valuable insights.

2. Search Continues to Get Smarter 

With AI and machine learning taking center stage, search engines are getting even better at knowing what searchers are looking for. Search tools now analyze user behavior, search history, and contextual clues to predict what someone wants. Businesses can stay relevant by creating content that anticipates user needs and provides solutions for their audience.

3. E-E-A-T: Trust Is the New Currency of Ranking

Google wants you to trust the websites you land on. That’s why they’re emphasizing Experience, Expertise, Authoritativeness, and Trustworthiness (E-E-A-T) like never before. To create content that EEAT will find, focus on quality over quantity, showcasing your expertise through well-researched content, transparent authorship, and building backlinks from credible sources. In 2025, being a trustworthy voice in your field is SEO gold. 

4. ChatGPT Whispers: SEO Gets Conversational

AI language learning models like ChatGPT are showing us how search is becoming more conversational. People are asking questions like they’re chatting with a knowledgeable buddy, not typing robotic keywords with Boolean operators. That’s why it’s essential to start thinking of your content as a helpful guide, a knowledgeable friend offering clear answers, and addressing user pain points effectively.

Tips for Navigating a Changing SEO Landscape

Here are a few best practices that every business can implement when it comes to navigating SEO in 2025:

1. Cultivate Conversational Thought Leadership

Google prioritizes trustworthy sources, and blending thought leadership with a conversational tone strengthens your E-E-A-T (expertise, authority, and trustworthiness). Businesses can take advantage of this by regularly publishing insightful content that leverages their knowledge or by collaborating with industry experts. For example, consider FAQ-driven content to address user queries directly, and keep a conversational tone to address popular search terms.

2. Build Topical Authority Through Content Depth

Strategic content creation is more crucial than ever before. As you plan your content calendar for 2025, it’s essential to establish topical authority by building a comprehensive content library on your chosen themes. Explore subtopics thoroughly, offering valuable information and insights from subject matter experts.

3. Leverage Video Content for Double the SEO Impact

Search engines have noticed that people are consuming video content like never before, and visual content is now indexable and searchable. If you’re not investing in video, 2025 might be the ideal time to begin filming insightful videos or webinars.  As you post your videos online, follow SEO best practices for YouTube, such as using relevant keywords in your video titles, descriptions, and tags for increased discoverability on both Google and YouTube.

4. Embrace the Shift to Alternative Platforms

With users flocking to platforms like TikTok, YouTube, Pinterest, and Reddit for information, search marketing is continually expanding, with social media being used as a search engine. As a small business, it can be valuable to adapt your strategy and leverage data from these diverse sources to stay relevant in the evolving SEO landscape.

5. Refresh Existing Content for Continued Relevance

In a crowded, fast-paced content landscape, refreshing existing content is crucial for maintaining ranking and search engine visibility. One simple way to extend the life of your content is to repurpose outdated content to ensure it still aligns with user intent, adheres to best practices, and competes effectively with newer material.

6. UX: The Constant in SEO Change

Amidst ongoing SEO evolution, user experience remains a constant priority. Google continues to prioritize smooth UX. If you understand that SEO is structured around making the user experience as frictionless as possible, then you have the right mindset to build your SEO strategy. 

7. Embrace Adaptability for Long-term Success

Change is the only constant in the future of SEO. The integration of AI and evolving content standards necessitate an adaptable and evolving strategy. As a small business, it’s essential to embrace continuous learning and recognize the importance of making strategic adjustments to thrive as your audience changes the way they search.

Stay Ahead of the Curve

At Green Apple, we’re committed to always staying one step ahead of the latest trends and equipped with the tools and expertise to guide you to the top of the SEO mountain. In The Core, our monthly newsletter, we highlight the latest trends and timely marketing tactics small businesses should know. Click here to subscribe to The Core and gain insights you need to achieve your goals in 2025.

Tapping into the Power of Personas to Drive Marketing Success

customer checking out at front desk

Feel like your marketing efforts aren’t quite hitting the mark? You’re not alone. For many small to mid-size businesses, particularly in the B2B world, it can feel frustrating to pour time and effort into marketing campaigns that don’t seem to gain traction. You’re creating content, sending emails, and sharing on social media—but the response just isn’t there. One common culprit behind ineffective marketing is not truly understanding your target audience. To truly resonate with your customers, you need to know them inside and out. That’s where customer personas come in.

At Green Apple Strategy, we believe that developing customer personas is one of the most powerful steps you can take to make your marketing more effective. Personas—detailed representations of your ideal customers—allow you to create campaigns that feel relevant and engaging. In this article, we’ll highlight why personas matter, share some eye-opening statistics, and provide steps to help you start building personas for your own business.

Why Customer Personas Matter More Than You Think

Building personas isn’t just about checking a box in your marketing plan; it’s about creating an accurate picture of who your customers are and what they truly want. When you can do that, the payoff is significant. Let’s take a look at some statistics that highlight the power of personas:

1. See Your Audience Clearly – Companies that use buyer personas have a 90% better understanding of their customers. (Source)

    Knowing your customers’ pain points, preferences, and behaviors allows you to target them with content that speaks directly to their needs.

    2. Speak Their Language – 82% of companies that use buyer personas report having a stronger, clearer value proposition. (Source)

      With personas, you can better explain the unique benefits of your products or services, leading to a message that is compelling and clear.

      3. Boost Engagement and Response Rates – Persona-based content can increase engagement by six times, especially when targeting cold leads. (Source)

        When people see that your message is relevant, they’re more likely to click, read, and interact with your brand.

        4. Turn Connections into Conversions – Customer experiences built around personas can boost sales conversions by 10–15%. (Source)

          A personalized approach drives trust and interest, leading to higher sales numbers and deeper customer loyalty.

          5. Cut Costs, Not Corners – Companies that use personalization can cut marketing and sales costs by 10–20%. (Source)

            By knowing exactly who to target, you can streamline your marketing spend, focusing only on the channels and messages that truly work.

            6. Fuel Your Pipeline with Qualified Leads – Companies that use buyer personas see a 10% increase in leads passed on to their sales departments. (Source)

              Personas help you attract more qualified leads by zeroing in on those most likely to need or want your offering.

              7. Exceed Your Revenue Goals – 71% of companies that meet or exceed revenue goals have documented personas in place. (Source) 

                With a clear understanding of their audience, these businesses are able to build strategies that drive measurable growth.

                These statistics reveal that companies using personas are more likely to see increased engagement, more leads, and stronger conversions—all thanks to a well-crafted understanding of their audience.

                From Assumptions to Insights: Defining Your Target Personas

                Creating effective personas doesn’t happen by accident. Instead, it takes a combination of research, team insights, and a willingness to go beyond assumptions. Here are four essential steps to get started:

                1. Don’t Assume You Know Your Audience

                A major barrier to developing accurate personas is assuming you already know your customers well enough. While intuition and experience play a role, it’s essential to back your personas with data. Invest the time to research your customers’ behaviors, needs, and challenges through surveys, interviews, and analytics. 

                It’s also important to remember that personas aren’t set in stone. They’ll evolve as you gain new insights, so don’t be afraid to refine them over time.

                2. Gather Team Insights

                Your internal teams are one of your most valuable resources in defining personas. Sales and customer service teams, in particular, interact with customers every day and can provide invaluable insights. They know what questions customers ask, what challenges they face, and what objections they raise. 

                By collaborating with these two teams, you’ll get a well-rounded view of your customers’ motivations and pain points, helping you craft personas that are rooted in real-world experiences.

                3. Leverage Focus Group Feedback

                Sometimes, the best way to understand your audience is by speaking directly with them. Focus groups or customer interviews allow you to validate your personas with direct feedback. 

                At Green Apple, we often conduct focus groups when a client is launching a new product or entering a new market. The insights gained are invaluable and often reveal customer priorities or concerns that we may not have considered. This direct feedback can help you refine your personas and ensure they accurately represent your customers.

                4. Don’t Neglect Internal Motivators

                When creating personas, it’s easy to focus on demographic information like age, job title, and location. While these details are important, they only tell part of the story. Digging deeper into psychographics—your customers’ internal motivators, values, and beliefs—can give you a more complete picture. Understanding these motivators helps you create messaging that appeals to customer needs and resonates with their values, driving a deeper connection.

                Ready to Make Customer Personas Work for You?

                By investing time and effort into creating detailed customer personas, you can significantly improve your marketing efforts. You’ll be able to tailor your messaging, content, and campaigns to resonate with your target audience, leading to increased engagement, higher conversion rates, and, ultimately, greater business success.

                Ready to take your marketing to the next level? Green Apple Strategy can help you develop and implement effective marketing strategies, including customer persona development. Contact us today to learn more about our strategic planning services.

                Build Your 2025 Content Calendar: A Step-by-Step Guide

                woman-working-on-calendars

                Your content calendar is one of the most important building blocks of your marketing plan. By creating eye-catching content, you can inform your audience, position your brand as a thought leader, and boost SEO. 

                But, you might be wondering how to even get started.

                Building a content calendar is easier said than done; we know. When you have the right tools, though, it’s really not as difficult as it sounds. In just a few steps, you can plan content for your full year to ensure that you’re connecting with your audience consistently through blogs, email, social media, and other content-related channels. To get you started, we’re sharing this step-by-step guide to building your 2025 content calendar. 

                How to Build a Content Calendar in 7 Simple Steps


                1. Identify the types of content you need. 

                Before you begin, identify the different channels that you’ll be writing content for. This might include blogging, social media, email marketing, podcasts, or webinars. Any channel that you need to be posting on consistently will need its own calendar. 

                Pro tip: Build your content calendar in a spreadsheet, using a new page for each type of content. For example, the first page might be blogging, the second social media, the third email marketing, so on, and so forth. 

                2. Set a schedule for each type of content. 

                Set a schedule for each type of content so that your content team knows when each topic should go out. This will also help you determine how many topics you need for each type of content. Your different channels will all have a set cadence. Maybe you put out one blog a week, one podcast episode every two weeks, and an email every month. Choose a schedule that works best for your audience and your workflow, and try to stick to that schedule as closely as possible.

                3. Identify your audience’s pain points. 

                Your content really needs to grab the attention of your audience. You have a better chance of doing that if you key into a challenge that they are looking to solve. As an example, your pain point might be that you are ready to build a content calendar but aren’t sure where to begin. That’s how we chose this topic—we know that our audience might struggle at times to map out consistent content. 

                4. Research your competitors’ content. 

                Researching your competitors’ content is not to suggest that you should use the topics that your competitors write about. Rather, you should see the types of content that they share with their audience. If you want to stay ahead of the curve, you must be aware of what your competitors are offering to prospects. Create a content calendar that is very much unique to your company; but, always research competing sites to ensure that you aren’t dropping the ball on any major stressors that your audience might face.

                5. Identify the keywords you’re hoping to rank for. 

                Using tools like SEMrush allow you to identify keywords that you want to target, increasing your chances of rising to the top of search engine results. By identifying keywords early in your content planning process, you can implement said keywords into your topic ideas.

                6. Create topics for each channel. 

                Now for the fun part. Begin building your content calendar piece by piece for each channel. We find it most helpful to map out our idea, the description, and target keywords for each topic. With this approach, you can easily delegate these topics to your content experts, and they will understand the direction and purpose of each piece.

                7. Cross-reference your topics between channels. 

                To make the most of your time and efforts, cross-reference your topics to repurpose as much as you can. For example, if you’ve written a blog article topic that would be great for a podcast episode, you can tweak the topic to fit your podcast audience.

                Keep in mind that your audience consumes content differently depending on where they’re getting information. If you are writing a blog article about “10 Things to Know About X,” your podcast audience might prefer the topic to be presented in less of a listicle format and more of a thoughtful discussion. 

                The Importance of Timely Content

                Though it’s good practice to begin your year with a content calendar, remember that it isn’t set in stone. There will be events that happen in your industry, or even just out in the world, that will cause you to adjust your calendar accordingly.  A content calendar is a great planning tool, but you should always leave room for change. 

                Would you prefer that a content marketing team helped you stay connected to your audience? We can help. Contact Green Apple Strategy today to schedule a consultation.

                Listening to Your Team: Strategies to Boost Employee Engagement and Morale

                team collaborating and working together in conference room

                In today’s competitive business landscape, employee engagement and satisfaction are no longer just HR concerns. They are critical marketing factors that can significantly impact your brand’s reputation and customer experience. Studies show that companies with highly engaged employees outperform their competitors by 147% and are 21% more profitable (Source). 

                A positive internal culture doesn’t just improve employee satisfaction; it also creates a ripple effect that enhances your brand and positively impacts customer interactions.

                At Green Apple, we understand the power of a strong company culture. We encourage our clients to think beyond the traditional marketing lens and consider how employee engagement shapes brand-building efforts. A few weeks ago, we shared how marketing can play a powerful role in supporting employee recruitment and retention. Today, we’re shifting the focus to explore how those same marketing strategies can also drive employee engagement and boost morale across your team.

                Key Strategies to Boost Team Engagement and Morale

                1. Bridge the Gap: Marketing and HR, Together 

                Too often, marketing and HR operate in silos. To truly understand your employees, you need to break down these barriers. Marketing should actively support HR by crafting campaigns that connect employees to the company’s mission, values, and goals. When marketing approaches employee engagement strategically, it strengthens morale and builds a sense of belonging across the team.

                2. Tune In: The Power of Listening 

                We’ve all heard the saying, “The customer is always right.” But what about your employees?  Ignoring customer feedback can hurt a business, and the same goes for employees. Show your team their opinions count by asking for input, paying attention to their feedback, and making it clear you value their voices.

                Regular employee surveys and sentiment analysis tools are valuable for gathering honest insights. These can include quick pulse surveys, annual engagement surveys, or even informal feedback sessions.

                3. Leverage Data-Driven Feedback Tools

                In today’s digital world, tools like employee sentiment analysis, social listening software, and feedback platforms provide invaluable insights into how employees feel. Leveraging these tools allows companies to move beyond assumptions and make data-driven decisions about culture and engagement.

                4. Create Opportunities for Employee-Led Initiatives

                Employee engagement doesn’t only come from top-down directives; it also thrives when employees are empowered to lead initiatives. For example, volunteer time off has become a cornerstone of our culture at Green Apple, which was born out of an idea from one of our team members.

                Encouraging employees to develop and lead programs such as corporate social responsibility, community involvement, team-building activities, or wellness initiatives can make employees more invested in the company’s success. 

                5. Share Success Stories and Celebrate Wins

                Positive recognition is a cornerstone of engagement, yet it’s often overlooked. Celebrating employee achievements—whether personal milestones, team accomplishments, or contributions to company success—boosts morale and strengthens team connections. Marketing can support HR by developing and sharing these stories internally and externally to showcase the people behind the brand.

                Whether through internal newsletters, a company blog, or social media shoutouts, sharing success stories reinforces a culture of appreciation.

                Employee Engagement in Action: Client Success Stories

                At Green Apple Strategy, we’ve seen firsthand how effective employee engagement strategies can transform businesses.

                Case Study #1: Maxwell Roofing and Sheet Metal

                At Maxwell Roofing and Sheet Metal, fostering a culture of engagement is as critical as ensuring the quality of their services. We’ve partnered with Maxwell Roofing to enhance their recruitment and employee engagement efforts. Our teams collaborate on strategies designed to boost morale, helping Maxwell attract new talent and retain current employees by fostering an environment where everyone feels valued. This partnership emphasizes the importance of consistent communication and listening to the team, resulting in a stronger and more united workforce.

                Case Study #2: First Acceptance Insurance Company

                When First Acceptance Insurance Company sought to solidify its corporate values, its leaders recognized the importance of making the process employee-led. Green Apple Strategy supported this goal by rolling out employee surveys and feedback requests across the company. Listening to hundreds of employees allowed First Acceptance to create a values campaign that genuinely reflects the entire company’s perspectives and aspirations. This approach resulted in a set of values that employees feel deeply connected to, helping them feel aligned with the company’s direction and mission.

                Create a Culture That Attracts and Inspires

                A strong internal culture is a company’s most significant competitive advantage. Not only does it attract top talent, but it also enhances a brand by making the business a place people want to work for and with. Employee engagement isn’t just a “nice-to-have”—it’s a vital component of long-term success and brand recognition.

                If you’re ready to align your recruitment, employee engagement, and brand-building strategies, Green Apple Strategy is here to help. Our team would love to partner with you to create a strategic plan that builds a vibrant company culture. Reach out to learn more about how we can support your journey toward an engaged, motivated, and successful team.