Marketing & Operations: 4 Keys to Successful Scalability

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One of today’s business realities is that everything is marketing. Gone are the days when marketing and sales worked in their own silo. The effectiveness of your marketing department impacts other departments. At the same time, other departments have a direct impact on areas of marketing such as brand perception or customer experience.  

Over the years at Green Apple, we’ve found the connection between marketing and operations is one of the most important relationships in a business. On one hand, successful marketing should lead to more customers. More customers will naturally impact operational needs. On the other hand, many operations teams make decisions that directly impact marketing needs. Whether you’re the CEO of a company or a leader of a specific department, it’s essential to ensure both teams work together so that your company can thrive.

4 Keys to Successful Scalability with Marketing & Operations 

Here are a few specific ways marketing and operations can collaborate. That way, marketing is focused on the right areas of growth, and operations have what they need to scale the business:

1. Define your ideal customer. 

Operations are responsible for ensuring your company can fulfill the business it generates. Unfortunately, most marketing departments are only focused on generating leads… not how you’re going to serve them through the sales pipeline.  

When marketing and operations align, marketing understands the company’s capabilities and what it takes to follow through on what’s promised. This can help significantly when it comes to defining your ideal customer for better lead generation results. 

2. Align your technology and tools to optimize your processes. 

Most businesses function on an array of various technology platforms and software tools. In some cases, there might be more than a dozen platforms that support your marketing, sales, and operational efforts. While it’s not essential for there to be a seamless integration between all of your tools, it’s important to make sure the core components of your marketing technology stack are aligned with operational tools. 

When marketing and operations align in their technology strategy, they can run the race faster and farther for successful, scalable marketing.

3. Leverage data from both teams to make more informed decisions.

We have access to more data than ever before. Every marketing campaign provides dozens of analytics that can be measured. At the same time, the operations team has insights that can inform customer needs and marketing investment. But we all know there’s a difference between reporting on analytics and creating a data-driven culture for growing your businesses.

How can marketing and operations make sure they are collecting data in ways that can be used by everyone? Both teams need to agree on key business objectives and define which metrics are most helpful in evaluating success. 

4. Create open lines of communication between both teams

Effective communication breeds collaboration. That’s why consistent and candid conversations between the marketing and operations teams are vital. It’s not enough for marketing and operations to simply meet once a year or only collaborate if there’s a PR crisis. 

Instead, there needs to be a consistent feedback loop between marketing and operations. Operations can provide marketers with insight into what customers value. Marketing can inform operations about what’s being said about your business online. 

Need Help Getting Marketing & Operations on the Same Page?

If there’s one thing we’ve learned over the past decade, it’s that you can’t create your marketing plan in a vacuum. As we work alongside clients to develop a marketing strategy, we’ve found that having operations in the room for important marketing discussions is key to building a plan that supports your entire business. 

A rising tide should lift all boats without causing one to capsize. If you’re struggling to get marketing and operations on the same page, our team can help. Schedule a discovery call to learn more about the specific ways our team can help you design a marketing strategy that supports every area of your business.

How Businesses Can Use TikTok for Marketing

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There’s no denying that TikTok has become the social media platform that’s garnished the most attention within the past couple of years. And it looks like it will continue to be one of the B2B social media trends in 2023 that businesses should consider. Whether you personally love it or hate it, business leaders and marketers are wrestling with the question, “Does our company need to be on TikTok?” 

As with any social media platform, investing in TikTok for marketing really comes down to whether it can help you reach and cultivate relationships with your potential customers. It’s also important to note that TikTok will continue to change and evolve as more innovations roll out, so you’ll have to stay updated on the changes to this platform.

4 Ways Businesses Can Use TikTok for Marketing

As we’ve worked alongside clients to determine how they can use TikTok for marketing, we’ve found a few helpful tactics that seem to work best for businesses. If you’re looking for a way to leverage TikTok for your brand, here are a few ideas to consider based on the latest trends: 

1. Post Educational Content 

TikTok can be a great way to educate current and potential customers with helpful insights about your products, services, or industry. According to Vidyard’s 2021 Video Benchmarks report, the most common types of business videos are product demos, followed by how-tos and explainers. Because of its visual nature, TikTok provides a way for you to create informational videos at a relatively low cost. You don’t have to invest in expensive cameras or editing software if you have someone with an engaging personality who is good at keeping people’s attention and teaching your audience. 

2. Find Your Target Audience 

One of the unique features of TikTok is the subcultures and threads that have been created around specific industries and areas of interest. For example, #BookTok and #MoneyTok are two distinct subcultures that make it easy for users to connect with like-minded people who share their interests and passions. One of the best ways to reach new customers on TikTok might be to invest time in developing a presence in a particular subculture that aligns with your business or industry. 

3. Invest in Influencer Marketing 

Sometimes the best TikTok strategy isn’t creating your own content but instead partnering with influencers who have already built an audience. The platform has proven to be a creative incubator for rising thought leaders and industry influencers. If you recognize that there is potential in reaching your target audience on TikTok, but you don’t have the time or resources to launch your own channel, it’s worth exploring how to identify and connect with influencers to promote your brand.  

4. Share “Behind-the-Scenes” Content 

In addition to providing the opportunity to educate customers, TikTok is also a social media platform that can humanize your brand. While every social media platform was created to help humans connect with one another, content that businesses create for Facebook, LinkedIn, and Twitter can still feel very corporate and sterile. In many ways, TikTok opens the door to reconnecting with your audience in a way that feels authentic and not overly formal. You might consider sharing “behind the scenes” content for your brand or creating a “day in the life” video that features an employee. You can also collaborate with current customers or community members to feature their videos on your profile.

Social Media Best Practices when Using TikTok for Marketing

As with any social media platform, it’s important to understand what makes marketing on TikTok effective. Here are a few basic best practices to follow when creating videos for TikTok: 

1. Make sure your content is authentic and represents your brand.

Becoming a thought leader in your industry requires authenticity and approachability, but don’t take yourself too seriously. Humorous, light, fun content works really well on TikTok. 

2. Engage with your followers so they feel valued. 

One way to increase engagement is to interact with your audience directly on the platform. People love to feel valued and heard.

3. Use data to consistently evaluate your investment. 

While you may not experience instant success, it’s important to always ask yourself, “Is this helping us work towards our larger marketing goals and objectives?” Asking the right questions to evaluate your social media content is an important way to make sure you’re maximizing your ROI.  

4. Test often to see what works and what doesn’t. 

You may be surprised by which ideas work and which ones fall flat. Don’t be afraid to experiment. 

While we don’t recommend TikTok to every client, it might be the best way for your business to get outside of your comfort zone this year. Once you’re ready to dive in, don’t forget to use TikTok Analytics to evaluate the success of your social media strategy and identify the type of content that can get you the greatest results.

How to Strategically Think About Your Annual Marketing Budget

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Creating and getting approval for your annual marketing budget is one of the most important (and often difficult) tasks for an in-house marketing team. It takes a lot of time to analyze results from the previous year, gather anticipated costs for new ideas, and finalize a budget that works within the limits of your business. The challenge becomes even greater in seasons of economic uncertainty, and the threat of a recession can create budget cuts at any point.

Over the past decade, we’ve had the opportunity to walk with dozens of clients through the budgeting process. We’ve helped start-ups looking for creative ways to maximize their resources. We’ve helped million-dollar companies navigate uncertainty during the pandemic and make marketing budget decisions during a recession. If you think of an issue or question, we’ve likely faced it. 

How to Strategically Think About Your Annual Marketing Budget

For this article, we’ve asked Senior Client Relations Specialist Marcie Prescott to share the wisdom and insight she’s learned from decades of experience developing marketing budgets. Here are the four best practices that Marcie shared to help you think more strategically about your annual marketing budget. Her tips can help ensure you stay on track toward your goals: 

1. Make sure your budget is connected to your objectives, goals, and key metrics. 

Your marketing budget should be closely integrated with your annual marketing plan. Every line item in your budget should be connected to a tactic. It’s also important to identify the success metrics you’re going to use to determine if your investment was worth it. 

If you can’t look at your budget and answer, “What are we wanting to achieve with this investment?” then take a step back and clarify your annual marketing goals and objectives.  

2. Recognize the common pitfalls that sink your marketing budget.

A big part of managing your budget is knowing what obstacles and roadblocks to avoid. Here are a few common pitfalls that can sink your marketing budget:

  • Failing to identify your target market and audience. It doesn’t matter how big your marketing budget is if you don’t connect with potential customers. 
  • Putting too much effort into big budget marketing efforts. If you’re gambling with your marketing budget, you’re doing it wrong. Instead, it’s important to diversify your marketing spend so that you’re not putting too many eggs in one basket. 
  • Underestimating the amount of work involved in a marketing campaign. It’s easy to develop an annual marketing strategy and budget without recognizing all of the time, energy, and resources that it will take to implement. Before you finalize your budget, it’s important to ask, “Can we really do this?” Getting input from your team is also important.
3. View your marketing budget as a fluid asset. 

If there’s one lesson we’ve learned, it’s that your budget should be a fluid document that is reviewed and updated regularly. Neither your annual marketing strategy nor your budget should be written in stone. You can pivot your marketing without abandoning your entire strategy and make necessary changes to your budget. 

Fluid marketing budgets allow companies to redirect marketing to tactics that perform well and channels that suddenly offer new opportunities. This is even more important during a recession, when potential cuts may be required. 

4. Embrace a mindset of continuous improvement toward your strategy and budget.

Marketers should constantly be learning, testing new ideas, and finding ways to maximize the ROI of their budget. Rather than using last year’s budget or “institutional wisdom” to drive your decisions, embrace a mindset of continuous improvement to develop a marketing budget based on where your business is headed. Just because something worked well five years ago doesn’t mean that it’s the best way to connect with today’s customers.

You don’t have to wait until the end of the year to be more strategic with your marketing budget. Whether the year is winding to a close or just getting underway, it’s always a good time to think about your budget and consider how you can be more strategic with the resources you’ve allocated.

7 Marketing Mistakes to Avoid in the New Year

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The new year often provides a fresh start for people and companies. This is especially true for marketing. Many companies start the year with a fresh marketing plan (or at least a few adjustments from their current efforts). Most of the time, there’s a level of energy and excitement as you start the year with 365 days to achieve your marketing goals.

As marketing continues to evolve, it’s important to understand and implement the basic principles for earning attention and inspiring action. Failing to embrace the core principles of marketing might lead to mistakes that cause you to invest time, energy, and resources into marketing tactics that don’t move the needle. 

7 Marketing Mistakes to Avoid in the New Year

After more than two decades in the industry, here are a few common marketing mistakes that businesses are prone to make in the new year:

1. Focusing on “tactics” rather than your strategy.

One of the most common mistakes business owners make is to focus too much on tactics and not enough on strategy. As a marketing agency, people often reach out to us and ask for help building a new website or a stronger social media presence. While these are admirable goals, they must be based on a strategic plan to truly return the best ROI for your business. 

If you’ve struggled to generate results and wonder why your marketing isn’t working, it likely has to do with prioritizing tactics over strategy. 

2. Getting comfortable with the status quo.

“The job isn’t to catch up to the status quo; the job is to invent the status quo.” – Seth Godin

Doing things the way they’ve always been done is tempting because it’s safer. But in a world that’s changing faster than ever, sticking with the status quo only creates an opportunity to get left behind. 

It’s important for B2B companies and marketers to get out of their comfort zone. Embracing a mindset of growth and change is one of the best ways to ensure your marketing efforts continue to produce results year after year. 

3. Failing to recognize how marketing is interconnected with other areas of your business.

At Green Apple, we often say that “everything is marketing.” This is a mindset we bring to every meeting and every marketing strategy we create for clients. Failing to recognize how marketing impacts sales or operational decisions could quickly create breakdowns in other areas of your business. Additionally, developing a marketing strategy without considering other key initiatives in your company might lead to a lot of “spinning your wheels.” 

4. Being too rigid with your marketing plan and failing to adapt.

If there’s one thing we’ve learned in recent years, it’s that businesses must be willing and prepared to adapt. In some cases, you can pivot your marketing tactics without abandoning your entire strategy. Sometimes, if there’s a major shake-up in your business or industry, you might need to overhaul your entire plan. 

5. Defining what your customers want without asking them. 

Marketing is all about helping customers understand how your business can help solve their challenges. It’s relational. And every good relationship is built on communication. If you want your marketing to resonate with customers, listen to them. Taking time to understand their challenges and create messaging built around their current reality is key to creating a more customer-centric culture. 

6. Talking about your products and services in a way that confuses an audience. 

Using complex phrases or industry jargon is one of the quickest ways to lose potential businesses. Customers will disengage if they can’t understand or relate to your message. 

If you work in a detailed industry, it’s important to find effective ways to explain the complex products or services that you offer. Making it simple for people to understand how they can become a client or customers is one of the easiest ways to gain potential business. 

7. Identifying the wrong KPIs or forgetting to measure results. 

Successful marketing initiatives often require the use of lessons learned from previous experiences. This means identifying the marketing metrics that matter most to the overall success of your business and developing the habit of measuring them on a regular basis. 

Green Apple Can Help Your Business Avoid Costly Marketing Mistakes

Everyone, from professional marketers to small business owners, makes marketing mistakes. But even if you make some mistakes, you should be ready to learn from them. If you’re looking for a way to take your marketing to the next level or simply need help managing everything that is required for reaching your goals, our team can help. Contact us to learn more about our unique approach and schedule a discovery call with our team. 

 

Mood Boards: The Secret to Successful Branding & Creative Marketing

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Branding and creativity are two core elements of successful marketing. While most people think the creative direction is the fun part of marketing, the reality is that making a final decision on creative elements for clients is hard work. You have to consider brand perception and how to differentiate your client from competitors. Getting everyone aligned around a final decision can also be challenging. 

Over the years, we’ve learned a few tips and tricks to navigate the complicated creative process. Mood boards have become one of our favorite tools. Mood boards can be a valuable tool whether you’re looking to refresh your entire marketing plan or find the next angle for your marketing campaign. 

What is a mood board and why are they effective?

In short, a mood board is a visual representation of ideas gathered from a variety of sources to help you find the best idea for your creative marketing project. 

While most companies utilize mood boards for big branding projects, they can also be helpful when redesigning your website, developing your social media calendar, or for something as simple as designing a company t-shirt. 

Here are a few reasons why we love using mood boards with our clients:

1. Find and cultivate inspiration.

The best creative ideas come from collaboration. Because everyone has a unique perspective, certain images, words, or colors might resonate differently with your audience. Mood boards provide a way to capture a variety of ideas that can help you build a creative campaign that reaches different audiences

2. Get everyone on the same page.

Collaboration is an essential part of marketing. Ideas need to be heard and considered by every member. A mood board supports the collaboration process by providing a framework for people to operate within. It provides clarity within the collaboration process that ensures everyone is working in the same direction. 

3. Ensure you’re developing a cohesive approach.

It’s important for your marketing to tell a cohesive story. Mood boards help by allowing you to see how various elements work together to develop a narrative. 

4. Make it easier to gain buy-in from stakeholders.

Making a final decision can be one of the most challenging aspects of a branding or creative project. Your design team could work for hours only to get an idea nixed by the CEO or final decision-maker. A mood board mitigates that risk by gaining buy-in early on in the process. It also provides a more visually appealing way to present your ideas. Mood boards can help you explain your ideas or direction in ways that words can’t. 

How to Create a Mood Board

There’s no one right way to create a mood board. But here are a few helpful steps to maximize your effectiveness: 

1. Find a tool that works for your team.

It’s important to find an approach that works best for your team. You can create a physical mood board in your office. There are also a variety of online tools that make it easy to create digital mood boards. These are helpful if you’re working remotely or hiring a freelance designer for your project.  

2. Define your goal and audience.

Taking a moment to identify who you’re trying to reach and what you’re trying to achieve can provide clarity for your team. Doing this on the front end can help save a lot of time and ensure everyone is working in the same direction. 

3. Identify elements to include in your mood board.

What you include in your mood board will depend on the nature of your project. Most mood boards include images that convey the look and feel you’re hoping to recreate with the final product of that project. But you can also add colors, font families, or certain keywords or phrases that capture what you’re trying to communicate. 

4. Invite others to share inspiration.

Once you’ve set some parameters, it’s time to invite others into the collaboration process. Encourage participants to include anything they find that feels like a visual representation of your brand. While this might come more naturally for some than others, don’t discount the feedback and perspective from people you might not consider to be the most creative individuals on your team. Invite everyone to look for marketing inspiration that is all around them. 

5. Identify trends. 

After everyone has had a chance to add ideas, it’s time to start narrowing your focus. Are there certain visuals or elements that seem to stand out more than others? What elements might work well together and appeal to your audience? Take this time to cut any ideas that might seem out of place. 

6. Balance a final decision with continued inspiration.

Once you feel like you’ve narrowed down your mood board to its final stage, ask yourself: Does this provide enough clarity and direction to begin executing our project? If so, you’re ready to get started. 

As an aside, some companies curate mood boards to capture ideas on a regular basis. These can be helpful to use as guideposts for driving brand and design decisions in the future. 

Feel stuck in your branding efforts or creative marketing project? Our team can help. Connect with Green Apple to learn more about our unique process. We’d love to discuss your needs and develop a strategy based on where you want to go.

7 Marketing Tools Your Team Can’t Live Without

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Executing a marketing strategy is a lot like climbing a mountain. Both are focused on an audacious goal that requires effort and dedication to achieve. You need an intentional plan for how you’re going to climb the mountain. There will also be unexpected obstacles and unexpected turns along the way. Sometimes you have a clear path to reaching the summit. Other times, you may need a guide to help you navigate new terrain. 

And just like mountain climbing, you need a variety of marketing tools that can help you along the way. These tools may help you assess your current situation, work more effectively, and take the right steps toward reaching your goal. Each tool might serve a different purpose, but they’re all essential for your survival. 

7 Marketing Tools Your Team Can’t Live Without

Here are seven types of tools you need to execute successful marketing campaigns: 

1. Collaboration Tools

Executing a marketing plan requires significant collaboration. When you’re managing all the elements for your content marketing campaigns or seeking input on an important design project, there are numerous stakeholders and steps that need to be addressed. 

At Green Apple, our hybrid office model has trained us to become experts in marketing collaboration. Here are just a few of the collaboration tools that make it easy to collaborate with clients, team members, and freelancers in the Green Apple Orchard from across the country:

  • Google Workspace — Google’s collaborative tools such as Docs, Slides, and Sheets make it easy to create, approve, and deliver assets in a timely fashion. Rather than tracking multiple documents or attachments through email, Google makes it easy for team members and clients to collaborate in the same documents in real time. 
  • Basecamp —  Project management is essential for streamlining work and optimizing efficiency. Basecamp rolls all of the core necessities of project management into a browser-based tool that makes it easy to track campaigns from start to finish. We’ve used Basecamp for years, and it has become an integral tool for our team.  
  • Zoom — Video conferencing became an essential business tool during the pandemic. We’ve found it incredibly helpful for improving our team’s virtual meetings, meeting with clients in other cities, and connecting with The Orchard, our remote contract team members.
2. Design Tools 

The image you portray is important. The good news is that it’s easier than ever to find affordable design tools that make your brand stand out and look professional. Tools like Canva can be incredibly helpful for designing eye-catching graphics and images for social media. However, knowing when to use Canva and when to outsource to a professional can be essential to maximize the impact of graphic design for your brand. 

3. Digital and Social Media Management Tools 

With all the various social media platforms, it’s almost impossible to manage all of your content production needs without a social media management tool. Social media management tools help you plan, schedule, and monitor your social media posts. These tools also give you the chance to review and analyze your audience engagement on multiple channels. 

At Green Apple, Sprout Social is our social media management tool of choice. It makes it easy to manage various social media accounts for all of our clients. It also provides comprehensive reporting that provides a detailed look into content performance through competitive analytics and strategic insights.

4. Online Advertising Tools 

Online advertising has exploded in recent years. In fact, digital advertisements will account for more than 66% of the total global advertising spend by 2023. It allows you to create targeted messages to reach and expand your audience, improve your brand awareness, and generate more qualified leads.

At Green Apple, our digital marketing team collaborates with online advertising specialists to design and implement online advertising campaigns for B2B and B2C clients. Some of our favorite tools include Google Keyword Planner and Adstage. 

5. Lead Capture & Nurturing Tools 

If you rely on inbound marketing to generate sales leads, you need a marketing tool that captures potential customers and guides them through the marketing funnel. The good news is that most tools integrate with your website to create a seamless user experience.

Over the years, we’ve used lead-capturing tools such as Unbound and Leadpages to capture leads. We’ve also worked alongside several clients to leverage marketing CRMs such as Hubspot to track and manage marketing leads.

6. Website SEO Tools

Whether it’s keyword research, content optimization, or checking your current page rankings, every marketer needs a go-to tool for planning content and optimizing it for SEO. 

Green Apple recommends SEMrush, the top-rated keyword tool we use for our clients. We’ve found that it’s the best tool to implement SEO tips that actually work. Their platform offers comprehensive reports to monitor competitors’ backlinks and offers backlink audits for sites that have already linked to your website with an anchor text. 

7. Customer Experience & Testimonial Tools

In today’s digital world, consumers hold the power when it comes to your brand reputation. A negative customer review or poor client experience can have a devastating impact on your brand. At the same time, testimonials and feedback can be some of the most beneficial assets for brand management.

At Green Apple, we’ve worked with a variety of customer experience and testimonial tools to capture feedback for our clients. Delighted is a customer satisfaction platform that allows you quickly and easily capture feedback through customer surveys. LoyaltyLoop is another tool we use to better understand and improve upon the customer experience. 

Finding the right set of marketing tools can be overwhelming. It’s important not to lose sight of the forest through the trees. Focus on your end goal and then find the tools that will help you get there. Our team at Green Apple can help you determine which tools are a fit for you. We’d love to take a look at your marketing goals and help you design and execute a strategy to meet them.

A Behind-the-Scenes Look at Green Apple’s Approach to Building a Marketing Strategy

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Green Apple Strategy was founded as a full-service marketing agency built on the idea of serving clients differently. Rather than leading with marketing services, such as building a website or managing PR, we set out to be an agency that approached our work with a “business owner” mindset. Rather than thinking about marketing in its own silo, we wanted to come alongside our clients to strategically consider how marketing could impact their entire business—and alternatively, how other areas of their business impacted marketing. We wanted to be an agency that worked to build marketing strategies with the entire business in mind—not just the immediate marketing needs or sales goals. 

This is one reason why “strategy” is intentionally included in our name. Whether it’s onboarding a new client or renewing our annual contract with an existing partner, the strategic planning process is an integral part of our approach and one of the primary ways we add value to our clients. We build our marketing plans with a focus on strategic planning and then develop our tactical approach from it. This has given us the opportunity to learn some important best practices when it comes to building a marketing strategy. 

A Behind-the-Scenes Look at Our Approach to Building a Marketing Strategy

Here are a few best practices we’ve incorporated into our approach after crafting hundreds of marketing strategies over the past decade:

1. Make sure the right people are in the room as you build the strategy.

One of the dangers of building a marketing campaign in a silo is that the strategy isn’t aligned with the direction that sales is headed, or it ends up creating headaches for other areas of the business.

Developing your marketing strategy with input from important stakeholders is one of the keys to creating a plan that supports every area of the business. At Green Apple, we are passionate about getting the right people involved. It’s not helpful to work solely with the VP of Marketing when the CEO needs to sign off on the strategy. At the same time, we want to include people who might be impacted by the strategy and tactics. 

Defining the right people depends on the unique characteristics of each company. Depending on who is making the decision and who will be impacted, we’ve worked alongside CEOs, COOs, CFOs, marketing leadership, and service-line managers to ensure our marketing strategies benefit the direction of the entire company. 

2. Coordinate with key stakeholders to help them understand where marketing is going and collaborate around areas of impact. 

Getting the right people in the room is one thing. Intentionally listening to their needs, thoughts, and questions is another. While we don’t expect a CFO or COO to understand everything about marketing or know specific best practices, we also recognize their perspective on how our strategy impacts their role is important. 

Oftentimes, we’ll host a listening session as we share our initial thoughts and strategy with key stakeholders. We want their feedback because they all have different perspectives on the business. This coordination and collaboration allow marketing to hear updates that might be happening in other areas of the company. These insights can be important for finding your next marketing angle or designing a strategy that will truly move the business forward over the next year. 

For example, if Operations is planning on rolling out a new product or service line—that’s a key tactic to consider. If a potential merger or acquisition is happening in the next year, that will drastically impact your marketing plan. Gathering as much information and perspective for where the entire organization is headed in the next year ensures marketing can fulfill its role and address the specific needs of the company—whether that’s brand management, sales-enablement, or enhancing the customer experience.  

3. Set realistic expectations and goals based on what’s realistically possible.

Unless you are Amazon or another major Fortune 500 company, the resources and budget you can devote to marketing are limited. That’s important to remember as you build your marketing plan. It’s easy to get so caught up in the excitement of all the possible tactics and strategies that you forget what’s actually possible with the resources you have available. 

That’s why it’s important to set appropriate expectations as you finalize your marketing strategy. You need to recognize everything that is going to be required to execute the strategy, including your budget, resources, and timeline.

Having this sort of honest and transparent conversation with clients has been one of the keys to our work at Green Apple. Over the years, we’ve worked with clients who only want us to develop a strategy they can execute internally. Other clients ask us to develop a strategy and then hire us to execute it. Because of our strategic emphasis and full-service capabilities, we’re able to provide value to both types of clients. We don’t rely on pushing a specific tactic or service. In every strategy session, we work with our clients to help them define the difference between what they should do or want to do and what they realistically can do.

4. Make sure stakeholders have a clear understanding of how marketing reaches your target audience.

One of our favorite parts in every strategy session is the moment when people realize how all of the marketing ideas and tactics work together to move their company forward. Whether it’s gaining clarity around their target audience or recognizing how all of the various marketing platforms create an omnichannel presence to reach today’s consumers, we love the “light bulb” moment when all the key stakeholders recognize the synergy a good marketing strategy can create. 

For example, one of the ways we support clients is by gathering customer feedback and testimonials. This becomes helpful for improving areas of the business, but it also provides an opportunity to create “customer spotlights” the company can promote through blogs and social media. These customer spotlights also become valuable sales tools that the business development team can use in proposals or pitch meetings. By creating a throughline, we’re able to leverage one simple idea to improve multiple areas of the business. 

5. Embrace the opportunity to learn and make adjustments as you go. 

Recognizing potential changes and creating space to learn and adjust are key to developing an agile marketing strategy that can evolve throughout the year. A marketing strategy should help you set a direction, but it should also give you the ability to evolve and adapt. Our marketing strategies include a process of continual learning so that we can optimize what we’re doing throughout the year. We also plan for the unexpected so that we can pivot if there’s a new service line or business need that arises. We’re not afraid to deliver a marketing strategy and then come back a few months later after analyzing the results to say, “We’ve identified a better way to do this.” 

Every marketing strategy should be developed with a long-term mindset that includes a process for looking at the data. We’re committed to changing directions if there is a more effective way to help the company succeed. 

Work with Us to Build Your Next Marketing Strategy

At Green Apple, our competitive advantage lies in our approach to strategic planning. If you’re interested in learning more about our process or discussing the specific ways we can help you, feel free to reach out to our team.

10 Spot-On Marketing Quotes

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Finding new sources of inspiration and creativity can be one of the most helpful ways for marketers and business owners to stay proficient at their craft. You never know what might spark an idea or help identify the angle for your next marketing campaign.

At Green Apple, we like to keep ourselves inspired when it comes to new and better ways of marketing. Our team is constantly searching for creative practices and marketing ideas to incorporate into our work. It’s not uncommon for our team to share highlights from the latest marketing books we’ve read or quote thought leaders we’ve heard on podcasts during a whiteboard session.

10 Spot-On Marketing Quotes 

Here are ten marketing quotes we’ve shared that do a good job of capturing the essence of marketing, where it’s headed, and how companies can maximize their effectiveness when it comes to reaching customers and inspiring people to take action:

1. “Marketing strategy will impact every piece of your business, and it should be tied to every piece of your business.” – Brandon Andersen

I love this quote because it speaks to the new reality that marketing integrates with every part of your business and vice-versa. This is a key mindset in the way we approach marketing strategy at Green Apple. 

2. “The new reality is that sales and marketing are continuously and increasingly integrated. Marketing needs to know more about sales, sales leaders need to know more about marketing, and we all need to know more about our customers.” – Jill Rowley

Sales and marketing alignment is absolutely essential. This quote perfectly addresses the new reality of how the two teams should work together. 

3. “As marketing converges with customer service and sales, marketing today is more about helping and less about hyping.” – Joel Book

Marketing tactics aren’t the only thing that’s evolved. As marketing continues to work closely with customer service and sales, it’s important to adopt a helping mindset.

4. “Every email is an opportunity to test a different benefit or angle.” – Heather Morgan

Because of the nature of email, it’s an wise tactic to continually test your emails and collect analytical data to see what messages (and approaches) resonate most with your audience. 

5.​​ “Great marketers don’t use consumers to solve their company’s problem; they use marketing to solve other people’s problems.” – Seth Goldin

The best marketing campaigns are built around what potential customers are thinking and how to help them solve their problems. That’s the way you earn trust and attention. 

6. “Marketing is about becoming part of people’s stories.” – Bernadette Jiwa

One key to successful marketing is to position your brand in a way that makes your audience’s life better. Recognizing what customers want (and how marketing can help) is a key strategy to incorporate into your marketing approach. 

7. “Good marketing makes the company look smart. Great marketing makes the customer feel smart.” – Joe Chernov

Great marketing campaigns make the customer feel like the hero. Whether it’s through the blog content you write or the monthly email newsletter you send, it’s important to focus your marketing content on your customers, not just highlighting your brand. 

8. “The new wave of marketing is scientific marketing. It’s not about the big idea—it’s about making course corrections every day.” – Sharad Sharma

One of the best things about marketing in today’s digital age is the ability we have to constantly measure and tweak our efforts. Being able to optimize our campaigns has been one of the most beneficial practices we’ve implemented over the past ten years. 

9. “The best marketing doesn’t feel like marketing.” – Tom Fishburne

People don’t like to be sold to. The gift of effective marketing is that you’re building trust with customers and giving them the inspiration to take an action that will help improve their lives.

10. “There are a lot of opportunities that you can discover by listening closely to what your customers are saying.” – Joei Chan

Customer surveys and testimonial requests are some of the most effective marketing tactics we’ve deployed for our clients over the years. It’s amazing how the feedback provides valuable information about sales, customer success, product development, and operational processes.

At Green Apple, we’re constantly looking for new sources of marketing inspiration for our clients. We typically share what we’re learning each month through The Core, our monthly newsletter. Sign up to get the latest marketing insights and inspirations delivered directly to your inbox.  

How to Identify Influencers that Fit Your Brand

“Meeting your customers where they are” is an essential principle for effective marketing. Influencer marketing has become one of the most effective ways for brands to achieve that goal. It has become an integral part of marketing plans for both B2B and B2C companies, and there have been numerous studies on its effectiveness. 
  • 75% of companies plan to allocate more of their content marketing budgets toward influencers. (Source)
  • 51% of marketers say influencer marketing helps them acquire better customers. (Source)
  • 60% of consumers have been influenced by social media or a blog while shopping. (Source)
  • 95% of brands using B2B influencer marketing report that it has helped increase brand reputation and brand awareness. (Source)
Before you invest in influencer marketing, you need to lay the groundwork for your campaign to succeed. Identifying the right person to help you reach potential customers is key to effective influencer marketing. Here are a few helpful tips to help you identify influencers that fit your brand:
1. Know your target audience.
The first step in any effective marketing campaign is to identify your target audience, especially when it comes to influencer marketing. You want to know who you are trying to reach, what they value, and what problems they face on a daily basis. Doing this preliminary research will save you time and money by finding influencers who speak to those who are the most likely to find interest in your brand.
2. Use an influencer database or list to identify potential partners.
You may not know the best influencers to reach your target audience. The good news is that there are numerous tools that can help you eliminate the time-consuming process of searching for influencers on social media. At Green Apple Strategy, we’ve used platforms such as obviously and Mavrck to manage influencer marketing for our clients. These tools allow you to browse influencers available for partnerships while getting a sense of their audience and reach.
3. Find influencers who share your values and believe in your mission.
Finding an individual who really believes in what you’re doing makes a difference. As you look to identify the right influencer, it’s important to ensure whoever you work with wholeheartedly believes in your brand’s values and will accurately represent your brand to their followers. Working with an influencer who shares your values and mission makes the partnership a lot more enjoyable. It also makes a difference in the authenticity of the content they create for your brand.
4. Consider the quality of their content, not just the quantity of their following.
Audience size matters in influencer marketing, but engagement and quality are also important factors to consider. Don’t discount the importance of micro-influencers. Spreading out your influencer budget can allow you access to several different communities. Working with influencers also means giving them the creative freedom to make content for your brand. As you’re narrowing down your list of partners, consider: Is their content well thought out? Does it feel genuine? Are people actively engaging? Is there a noticeable difference in engagement when an influencer shares an ad versus a post that isn’t sponsored? These questions can help you identify influencers with genuine credibility. 

Looking to Incorporate Influencer Marketing into Your Strategy?

At Green Apple, we’re constantly evaluating the latest marketing trends and determining how to incorporate them into our clients’ strategies. We love answering questions like, “Does our company need TikTok?”  If you’re curious about the impact that influencer marketing can make for your brand, our team can help find influencers that fit your brand. We won’t build your marketing around the latest marketing trends—but we’ll help you maximize a platform’s potential if we believe it’s a good fit for your brand. 

Last-Minute Holiday Marketing Advice to Stand Out This Season

The holidays can be one of the busiest—and most stressful—times of the year for marketers. Target audiences and potential customers are busier than normal and bombarded with messages and advertisements during the holiday season. All of the hustle and bustle also comes at the end of the year when you’re making one final push to meet your annual marketing goals. 

Developing an intentional holiday marketing plan can be one of the most effective ways to keep you and your team on track during November and December. And if you’re just now recognizing the need, that’s ok. Putting a little thought and effort into your holiday marketing strategy can go a long way. 

After working alongside many of our clients to design holiday marketing campaigns, we wanted to take a few moments to provide some last-minute advice to maximize your marketing efforts during the holiday season. 

1. Be sure to express gratitude to your current clients and customers. 

The holiday season is a great time to show your clients how valuable they are to your business. This is a simple and effective way to surprise and delight customers and keep them loyal to your brand. You could ship the same holiday gift to all your customers or take the time to send a custom gift to your top clients based on something you know about them.

If you’re running short on time, there are plenty of virtual client appreciation gifts that you can send last minute. 

2. Be creative and fun when incorporating holiday-themed messaging into your content. 

The competition for attention is at an all-time high during the holidays. One way to stand out is to take advantage of the spirit of the season by sharing light-hearted content. There are literally hundreds of ways to execute this. You could create a “12 Days of…” brand campaign on social media or send a funny online greeting card for your monthly newsletter that highlights your company’s human side.

3. Don’t let warm leads go cold during the holiday break.

While it may be difficult to schedule meetings during the end of the year, the holidays can also be a great time for closing new deals. With Q1 and new budgets around the corner, decision-makers are finalizing their vendors and goals for next year.  

Developing an intentional strategy to keep leads from going cold during the holidays could make a tremendous difference when it comes to hitting your annual goals or starting the new year with a lot of momentum. 

4. Find simple ways to give back to others.

More and more companies are adopting corporate social responsibility as a way to stand out and give back to society. Studies show that 84% of customers in the US will most likely buy from brands supporting the social causes they care about. If your company gives back in some sort of way during the holidays, don’t be afraid to share that through your marketing channels. 

Whether you’re looking for ways to connect with customers at the end of the year or need a fresh approach for the new year, our team at Green Apple Strategy can help. Contact us today to schedule a consultation to discuss your needs and learn more about our approach.