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Transforming Pandemic Obstacles Into Opportunities

Since 1990, ATECH has served as an equipment repair company for thousands of restaurants and commercial kitchens across Tennessee. When COVID-19 brought the restaurant industry to a halt, ATECH needed a new way to generate revenue and retain employees. Green Apple stepped in as an agile marketing partner to help the company codify and promote a new planned maintenance service offering.

– Problem –

Navigating a Trickle Effect of Challenges

ATECH has decades of experience as a successful commercial kitchen equipment repair. Like others in the restaurant industry, their business came to an abrupt halt in March 2020. The restaurants they served shut down for weeks during the early days of the pandemic. Even when restaurants reopened, the need for equipment repair was still on the decline. ATECH’s leadership team realized they needed to find a solution.

– Solution –

Overcoming Obstacles with Agility and Creativity

The team at ATECH quickly identified a new business opportunity — offering planned maintenance services for restaurants and commercial kitchens — and turned to the Green Apple team for help. Our team designed and implemented a comprehensive marketing strategy that promoted the new service to current clients and potential customers.

This included a website redesign, marketing collateral, local SEO, and lead generation campaigns to drive business for planned maintenance. The effort led to tremendous growth and new business opportunities, which created a new challenge: staffing all their planned maintenance requests. Green Apple then pivoted to support ATECH’s new HR needs. Our team worked alongside ATECH to implement an additional marketing strategy for recruiting employees. Our strategy included event planning, tradeshow campaigns, technician spotlights, and social media management.

– Results –

A Bright, Sustainable Future

By serving as an agile marketing partner, Green Apple has been able to support ATECH’s most pressing business needs. As a result, the team at ATECH has experienced: 36% increase in revenue YoY 73% increase in their planned maintenance business 27 new hire applications Today, ATECH’s business is stronger than ever with a more sustainable business model and growing team. Together, ATECH and Green Apple have learned that marketing can play a helpful and important role in supporting any area of a business — from operations to HR. Whatever unexpected challenges might come next, the two teams are confident in their ability to work together and find new opportunities for growth.

– Creative –

What We Did

Marketing and Sales Strategy, Graphic Design, Event Planning, PR, Blogging, Email Marketing, Social Media, Video Scripting and Production, Employee and Customer Spotlights, and Recruitment and Operations Strategy.

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