Sleighing Social Media: How to Keep the Spirit Alive During the Holidays 

The holiday season is a time when social media comes alive with festive cheer. Businesses are vying for attention while also trying to capture the holiday spirit. If done well, holiday marketing on social media can be some of the most valuable content you produce. 

We’re here to guide you through some simple yet highly effective ways to enhance your social media efforts during the holidays. Read on for some tips to capture the festive spirit and give your brand a competitive edge in your social media posts. 

Create a Holiday-Themed Content Calendar

Planning in advance is key to successful holiday marketing. Create a holiday-themed content calendar for the days, weeks, or months you want to focus on, and plan a number of posts to celebrate the season. Not only does a content calendar help you stay organized and consistent, but it’s particularly helpful in planning ahead during a season when many of your employees are taking time off. 

Ensure you’re utilizing the right social media marketing tools to help guide your strategy toward success. 

Drop the Hard Sell Approach

We know the holiday season is an opportunity for many businesses to boost sales, but there’s more to it than just pushing products. Take a step back to think about how you can soft-sell your product during this season. Here are a few ideas:

  • Share user-generated content 
  • Share stories about your team members or any holiday traditions at your company
  • Share customer stories, testimonials, and reviews
  • Take a conversational approach

By focusing on meaningful non-sales content, you can make an impact and build a deeper connection with your audience, giving your brand greater resonance even after the holidays.

Be Inclusive of All Holidays 

There are billions of people on social media, all with different beliefs, traditions, and customs. By showcasing your awareness of this fact, you can appeal to a much larger audience and show current and potential customers that you’re an inclusive company. Add all of the upcoming holidays to your content calendar and embrace the spirit of the season through the beauty of diversity and inclusivity!

Design Gift Guides and Highlight Gift Ideas

Instagram is a popular social media platform for holiday marketing because of its visual nature. You can enhance the visibility of your best deals, promos, and events by showcasing them in your bio links and highlighting them in shoppable posts. Create content that focuses on gift ideas or holiday shopping guides relevant to your products or services. 

Showcase a Charity or Nonprofit Organization

Share the love this holiday season and showcase a cause you and your audience care about. Shine the spotlight on the nonprofits you support by sharing photos and videos of your team volunteering and infographics about the organization’s impact. Don’t forget to tag the nonprofit on all platforms for additional organic reach! 

Engage Your Audience

Social media platforms offer a variety of engagement features you can use to help show your brand’s personality. Organize fun and engaging contests or giveaways, or schedule holiday-themed polls, questions, and quizzes on your stories to encourage user participation. Infuse a little joy, playfulness, and holiday spirit into your content, and your audience will respond positively. 

Share User Generated Content

User-generated content is a great tool to boost interaction and build an authentic connection with your audience. It also doesn’t take much legwork. Repost or retweet user-generated content that showcases your product or service being used during the holidays. If you don’t have much user-generated content to choose from, ask followers to share their holiday stories, photos, or ideas related to your product or service. This is a great way to build a library of content that you can use all year long! 

Collaborate with Influencers

Incorporating influencers in a planned holiday campaign could help you reach a wider or even untapped audience. Influencer marketing is a proven and reliable method for generating brand awareness year-round. According to a Q3 Sprout pulse survey, 89% of marketers agree influencer marketing impacts their brand awareness. The authentic content micro-influencers (influencers with 10,000–100,000 followers) are known to produce is just one benefit of working with them.  

Analyze and Adjust 

Take a step back and look at the analytics. Your data from the previous holiday season can equip you with meaningful insights that guide your future content. Understand what performed best and adjust your strategy accordingly. A thorough analysis can help you plan for seasonal content for next year and beyond. 

Let Us Help You Reach Your Goals

At Green Apple, we help our clients build effective campaigns for the holiday season and all year round. If you need some guidance and support from marketing and PR experts, we’d love to discuss your goals and figure out how we can help you reach them. Contact us anytime to start the conversation. You can also subscribe to The Core, our monthly newsletter, to get the latest marketing insights and inspiration delivered directly to your inbox. Happy holidays and happy social media marketing!

How to Set Achievable Marketing Goals

When we’re creating a marketing strategy for a new client or presenting a new approach to a client on our roster, everyone feels the excitement about launching a new initiative. Successful marketing can really move the needle on brand identity, audience reach, and total profits. Clients who are ready to invest in marketing usually know their brand, are aware of their audience, and want to take their company to the next level.

While it’s tempting to dive straight into planning, it’s wise to take a beat and set marketing goals that are clear, measurable, and realistic. With these three components in place, you can lead your team to success.

Set Realistic Marketing Goals

One of the first things we counsel our clients on is setting expectations for a marketing strategy out of the gate. Like any first expedition into a new territory, an initial marketing strategy is exploratory. It involves assessing an audience, testing out different marketing messages and platforms, and identifying the approaches that work. It can even mean figuring out which metrics to track in order to confirm that the marketing strategy is having an effect. This takes time and patience, but the results are worth the upfront effort. 

Get Clarity and Seek Precision

The good thing about setting vague goals is they are hard to measure. How does anyone prove whether a restaurant does or doesn’t sell the “Best Burger in Town?”

On the other hand, if you can’t measure goals, how do you know if your efforts are truly paying off?

Instead, set marketing goals that can be quantified and measured. Rather than improving the company website, aim to improve website traffic by 10% and conversions by 15%. With numbers added, checking your progress and determining exactly how close you are to meeting your goal becomes much easier. 

When building your marketing strategy, setting deadlines alongside your goals is key. How will you know if you are making progress without a due date? Consider the website example above, which mentions improving web traffic by 10%. As it is written, the goal could be met at any time and still be considered a success!

For true growth, indicate a timeframe. As you get closer to that date, you can check your progress and make adjustments if you aren’t gaining the traction you need in the allotted time. 

Keep Your Budget in Mind

Although it’s essential, marketing is only one part of a company’s budget. Staffing, materials, technology, and overhead are all part of the balance sheet as well. It’s critical to consider what you can achieve with the resources you have, including time, staff, and budget. While marketing goals can be ambitious, they should also be realistic. A small non-profit may be unable to afford a media placement that costs thousands of dollars of media placement. Likewise, a two-person start-up can’t undertake a massive event marketing campaign that requires available staff. Success will look different for every business, so set goals that won’t overtax your budget or your team.

Connect with Leadership

We’ve all had the experience of pitching an idea to someone who was not as enthusiastic about it as we were! Help mitigate that response by connecting with leadership before setting your marketing goals.

Because leadership is responsible for directing the organization’s mission, vision, and values, they are always looking at what should be done. Having a solid understanding of your boss’s point of view can ensure you stay on the right track when setting marketing goals. 

Green Apple: Your Partner in Goal Setting  

Goal setting is a critical step in developing any successful marketing campaign. Green Apple Strategy can help you put the right plan in motion to meet your marketing goals. Our team has experience setting strategic goals, executing tactics, measuring progress, and shifting when needed to ensure the best possible outcome.

We invite you to learn more about how our strategic solutions and services can help your business grow.

Tour The Orchard: Green Apple’s Powerhouse of Freelance Marketing Specialists

The Orchard has been a part of Green Apple Strategy from the beginning. When we started, we wanted to create a marketing agency that did things differently. We firmly believe that strategic marketing is not a one-size-fits-all endeavor. Each client has unique needs and goals, requiring a specialized approach. That’s where The Orchard comes into play. 

The Orchard became a way to build a team of specialists who could focus on what they do best and provide our clients with the highest level of service possible. Our Orchard is a diverse collection of talent from various areas of expertise, including graphic design, content creation, SEO and social marketing, video production, email marketing, and more. 

The Fruit: 5 Benefits The Orchard Offers Our Clients 

The Orchard has transformed our ability to work with top talent and provide clients with a team built just for them. Here’s how we do it:

We’re able to hire the best possible talent for every single project.

We’re not limited to a full-time team of creatives who may have limited experience in certain industries or lack specific skills. Instead, we can tap into a network of specialists from all over the world to find the perfect person for each job.

We can match Orchard members to our clients’ needs. 

The experience and expertise of Orchard members to our clients is crucial. This reduces the learning curve significantly and allows our team to hit the ground running. Our Orchard members take time to understand the industries they serve, providing tailored solutions and insights from day one.

Our team members take the time to know the clients they serve. 

In many marketing agencies, creative specialists are inundated with last-minute requests and projects. By dividing the workload effectively, our freelance specialists can delve into the nuances of each client’s business. This allows our content specialists to truly grasp the voice, messaging, and tone for each client and craft highly effective creative that matches brand standards. 

We’re able to work with specialists from around the country. 

As we transitioned into a hybrid model agency, The Orchard became even more valuable to our process. Having a diffuse network of specialized talent means that we can build a skilled team that will best serve each client, regardless of where they’re located.

Our Client Relations Team can focus on what they do best. 

With The Orchard handling specialized tasks, our Client Relations Team can focus on what they do best: high-level strategy and complex project management. Our Client Relations Specialists are freed up to focus on strategy without having to worry about who is going to staff certain needs. Our Assistant Client Relations specialists can focus on project management by collaborating with Orchard members who are quick to respond. And if specific needs or client load increases, additional Orchard members can be onboarded to meet that need. 

Experience a Partnership with Green Apple Strategy 

The Orchard is one of our proudest achievements as an agency. It’s something that truly sets us apart from other marketing agencies. It’s also the reason we’re able to provide our clients with such a high ROI and measurable results.

If you’re looking for a marketing agency that can help you achieve your business goals, we’d love to learn more about your unique needs. We’re confident in our team’s ability to meet your needs and help you take your business to the next level. And if you’re a freelance marketing specialist, designer, content writer, video editor, or SEO specialist, we’re always looking for good folks to join The Orchard! Sign up for our newsletter to stay in touch. 

The Do’s and Don’ts of Event Marketing: Lessons Learned from Our Experiences

There’s nothing quite like an event to boost enthusiasm and excitement around your brand. Virtual and in-person events each serve a unique purpose for connecting with your target audience. While events are effective, they can also consume a lot of staff time and financial resources. 

Effective event marketing strategies can help you get the best return on your investment. Using our experience as professional marketers and event planners, our team at Green Apple Strategy has put together a list of practical tips to ensure your next event is successful. 

The Do’s 

Do Set Goals (and a Budget!)

When it comes to strategic event planning, always begin with the end in mind. Before you set a date, reserve a venue, or book entertainment, you must determine the goal of the event. Is it to position your brand as a stakeholder in the community? Is it to tell a story about your brand? Or is it to generate leads and make sales? 

Once you set your goal, be sure to set your budget. Your event will look very different if you have a $5,000 budget versus a $50,000 one. 

Knowing the answer to these questions—and staying true to them—will guide you when making choices about venue, food, entertainment, marketing, and more. It will set you down the path of pulling off a successful, cohesive event that meets your strategic goals. 

Do Amplify Partnerships 

Most events require partnerships with third-party vendors and sponsors such as entertainment, catering, AV equipment, corporations, and more. Capitalize on these partnerships by highlighting them on social media or in a company email newsletter. Showcasing your business as a collaborative brand is great PR because it demonstrates your involvement and investment in your local community. Additionally, tagging these vendors in your social media posts can expose you to new audiences. 

Do Use Text and Email 

In today’s multi-channel, digital world, you have to meet your audience where they are. This means connecting with them on their phone and in their email inboxes through personalized, well-thought-out, and well-timed text messages and emails. Text messages are a great way to send key event information that doesn’t require a lot of copy. At the same time, an email drip campaign can spark interest and move your target audience to attend. 

The Don’ts 

Don’t Limit Your Focus to Ticket Sales  

Yes, you want to sell tickets to your event. Besides, you can’t have an event if no one comes! However, be careful not to focus your messaging only on ticket sales. Your audience needs to know where to buy tickets, but they also may be interested in what to wear, nearby hotels, or participating vendors. The purpose of all of your event-related content will be to drive ticket sales, even if some of it takes a more subtle approach. 

Don’t Set It and Forget It 

We love strategy so much that we included the word in the name of our business! But just because you have a strategy doesn’t mean you can’t be flexible if needed. When marketing your event, be sure to pay attention to all the analytics you have access to. Some numbers to look at are email open rates and click-through rates, social media impressions, and engagement levels. If you aren’t getting the desired results, adjust your approach to capture greater interest from your target audience. 

Don’t Forget to Follow Up

Congratulations! Your event is over, and your work is done! Well, almost. Post-event follow-up offers another opportunity to connect with your target audience. In fact, it’s so important that we consider it one of our best practices for event planning! After the event wraps, send out surveys to gather meaningful feedback that can be used to assess the event’s success and plan future gatherings. You can also use this time to connect with new leads and thank vendors and sponsors to further deepen your working relationships.
 

Get Started on Your Next Event 

Ninety-five percent of marketers believe that in-person events can have a positive impact on achieving their company’s goals. Green Apple Strategy understands that events can boost awareness, community connections, and revenue. But we also know they can take time, resources, and staff to pull off. 

Our team is here to help! Reach out to us today, and let’s talk about the benefits that the right special event can bring to your business.

How to Create a Marketing Moat 

In the ever-evolving world of marketing, businesses are constantly searching for ways to stand out from the competition to achieve long-term growth. Just as castles were fortified with moats to protect against attacks, today’s business owners can create their own “marketing moats” to maintain a competitive edge and better protect their market share.

Build a Strong Brand Identity

The impression that your brand makes on a customer can help you stand out from competitors. Develop a memorable brand story. Brand storytelling explains your differentiators and humanizes your brand. It helps customers understand who you are and why your business exists. Building a strong brand or achieving brand recognition can create a marketing moat that keeps customers returning because people prefer brands they recognize. 

Another impact of building a compelling brand story is creating a bond with your customers. This connection can foster trust and loyalty, which can turn into positive feedback and testimonials. You can use this feedback to promote the strong relationships you build with customers, which strengthens your marketing moat. 

Clearly Define Your Unique Value Proposition

Identify what sets your brand apart from competitors and communicate why customers should choose your products or services. Here are a few ways to identify your unique value proposition:

1. Understand your target audience. 

2. Analyze the competition and identify gaps in what they offer. Capitalize on these gaps.

3. Determine what makes your business unique and highlight those aspects.

Be sure to integrate your unique value proposition into all of your marketing and messaging consistently. Check out Green Apple’s approach to building a marketing strategy for tips to ensure your strategy is set up for success from the start. 

Invest in Consistent Content Creation

Produce relevant and engaging content that resonates with your target audience. This can include blog posts, videos, curated social media content, paid media efforts, email marketing, and more. Establish credibility by positioning yourself as a thought leader in your industry and offer valuable insight through white papers, webinars, online courses or trainings, and free consultations. All these resources can be promoted on social media and through email marketing. A well-executed content calendar and email marketing strategy can help you plan and organize your content so it remains relevant and consistent.

Work With Us To Build Your Marketing Moat 

At Green Apple, we help business owners execute ideas with a solid strategy behind our approach. Let us help you build a marketing moat that will lead to long-term success by establishing a presence that stands out from the competition. To learn more about our process and discuss how we can help, contact Green Apple Strategy. 

From Chaos to Clarity: How Process-driven Operations Keeps Marketing on Track

Everyone who’s worked in marketing knows what it’s like when things don’t go according to plan. It could come in the form of a last-minute request from a client or realizing you need to rush ship an important resource to an upcoming industry tradeshow. There are days — sometimes seasons — that feel like your marketing job description should include being a part-time firefighter. While you may not be able to completely prevent chaotic moments, having a process-driven approach to putting out fires and staying on track with responsibilities can ensure you (and your marketing team) can keep moving forward with clarity and confidence.  

Recognizing there will be chaotic moments and proactively developing a plan to address them is one of the most important lessons we’ve learned over the past decade at Green Apple.  

The Most Common Chaos Creators for Marketing Teams

Here are a few of the most common disruptors that marketing teams and agencies must learn how to navigate: 

1. Last-Minute Requests

Every company has sudden requests from other departments or higher-ups that require immediate attention. These can obviously disrupt planned marketing activities and require an extra measure of attention and focus. To navigate last-minute requests, it is helpful to have a system in place for prioritizing and tracking them and to be clear with stakeholders about expectations and deadlines.

2. Lack of Clear Objectives or Change in Direction

When marketing teams lack clear goals and objectives, they may struggle to prioritize tasks and may get sidetracked by less important activities. That’s why it’s essential to establish clear marketing goals that align with your overall business objectives. In some cases, new opportunities may arise or your company might change directions on a particular product or go-to-market strategy. In these cases, there may be opportunities to pivot your marketing without abandoning your entire strategy. 

3. Technology Issues

Technology difficulties can create an enormous amount of disruption in your day-to-day activities. Technical glitches or failures with marketing tools and platforms can disrupt campaigns and lead to chaos. As a hybrid marketing agency, we’ve had the opportunity to learn how to manage our workload virtually to stay connected and productive. Every person on the team knows what to do if technology issues occur and how to implement a backup plan if communication tools aren’t working. 

4. Human Error

Even the best-laid plans can go awry due to human error. It could be anything from a typo in a press release to a missed deadline. That’s why it’s important to have clear processes and procedures in place for catching and correcting errors. It is also important to create a culture of accountability and transparency, where team members feel comfortable admitting their mistakes and learning from them.

Process-Driven Best Practices to Keep Marketing on Track 

Here are some helpful best practices that a marketing agency could implement to create a process-oriented approach. Implementing some of these approaches can help keep things running smoothly.

1. Create your marketing plan with involvement from key stakeholders.

Every good marketer starts with strategy. But one of the ways to prevent many of the stressful back-and-forth or navigating changes of direction is to involve key stakeholders to shape your marketing strategy as you build it. This has become an essential part of our approach to building marketing strategies for our clients over the years.

2. Establish clear workflows for status meetings and specific deliverables.

One of the most important factors for a successful business and agency partnership is defining clear and documented workflows for different marketing activities. This includes outlining roles, responsibilities, and timelines for expected deliverables. It’s important to ensure everyone on the team understands and follows these processes.

3. Set realistic deadlines.

Saying “yes” to every request is one of the quickest ways to derail your marketing efforts. As you identify new marketing ideas and make a plan to execute them, you want to ensure that deadlines are reasonable and achievable. Managers should avoid overloading the team with too many tasks within a short time frame.

4. Implement a foolproof quality control system.

An important part of marketing project management is implementing thorough quality control processes to catch and rectify errors before campaigns or projects go live. One of the benefits of working with a marketing agency is that they often have proven quality control measures in place — primarily because of the volume of campaigns we’re running at any given time. 

5. Have a backup plan for emergencies.

There will always be situations or scenarios that are completely out of your control. It could be a major PR crisis or a single social media comment that needs to be addressed. Whatever the scenario, it’s crucial to develop clear protocols for handling last-minute crises before they occur. You should also designate a point person who is responsible for evaluating the appropriate action plan and prioritizing the next steps. 

6. Use project management tools.

Technology provides a variety of tools that enhance our communication and collaboration. At Green Apple, most of our days are spent collaborating in Google, Basecamp, and Airtable. These tools can help our team track progress, manage deadlines, and communicate with team members.

7. Maintain documentation of your processes.

Well-documented processes can help to prevent errors by ensuring that all of the necessary steps are taken. It also helps when onboarding new team members and provides a reference point for resolving issues. Based on our experience, we’ve learned that it’s essential to document your processes for areas like campaign planning, content creation, social media management, email marketing, campaign evaluation, and website management.

8. Be flexible.

While processes are essential, it’s also important to cultivate flexibility to adapt to changing circumstances or seize unexpected opportunities. Things don’t always go according to plan, so be prepared to make adjustments as needed. 

Minimize the Marketing Chaos with Green Apple Strategy

At Green Apple, we’re proud of our track record for helping clients take advantage of new opportunities while minimizing chaos and disruption to their daily operations. We have a deep understanding of the changing marketing landscape and know how to help our clients stay ahead of the curve. We also have a team of experienced and dedicated professionals who are passionate about helping our clients succeed.

If you’re ready to build momentum through an effective marketing approach, you can learn more about our process or schedule a consultation with our team.

Beyond the Books: 4 Insights Learned from My Marketing Internship by Eden Hutchinson

At Green Apple, our top priority has always been hiring good people and fostering their development in a way that helps them grow professionally and personally. Over the past few years, we’ve collaborated with local universities in Nashville to provide marketing internships to aspiring undergraduates. This summer, we were fortunate to welcome Eden Hutchinson to our team. Eden’s unwavering passion for marketing and dedication to our clients make her an invaluable asset. She seizes every chance to acquire new skills and knowledge. In this blog post, we’re handing the keyboard over to Eden, allowing her to share some of the invaluable lessons she’s gathered as a marketing intern at Green Apple.

As a business and marketing double major, I read about countless marketing principles in school. But this internship has taught me even more valuable lessons that can’t be learned from books. Working at Green Apple, I’ve had the chance to discover how marketing is applied in different industries. I also learned how to tailor marketing strategies to each client’s specific needs. But more importantly, I learned the importance of teamwork, collaboration, and real-world experience. These practical skills are essential for marketing success. 

In this blog post, I wanted to highlight the most valuable lessons I learned from my marketing internship. These lessons have helped me go beyond marketing basics and provided a holistic understanding of the field.

 

4 Insights Learned from My Marketing Internship

1. Project management is the cornerstone for marketing success. 

During my internship at Green Apple, my primary focus was collaborating with the Client Relations team, who are responsible for collaborating with clients and executing marketing ideas. I quickly grasped the importance of having a well-structured system to keep track of all the marketing activities and elements for each client. I’ve learned the value of embracing a process-driven approach to marketing and implementing proven project management best practices to work smarter rather than harder. For example, most of the work executed by the Green Apple team happens in Basecamp, a project management tool that enables us to create and execute tasks methodically.  

Over the summer, I honed my ability to break down complex objectives into manageable steps, and I now find myself applying this skill to other areas of my life.

 

2. Team culture makes a tremendous difference in how people show up to work every day. 

As a business undergraduate student, my classes often discuss the significance of company culture. However, I’ve learned that culture is often a concept you must experience firsthand to grasp its importance. After multiple internships, I’ve been immersed in various company cultures, and it’s been fascinating to experience the difference.

At Green Apple, I’ve seen how a positive culture directly impacts productivity. There’s a deliberate focus on fostering a positive and enjoyable company culture. Some of the things that make Green Apple’s culture so great include bi-weekly team meetings where everyone shares a “weekend happy,” and employees are encouraged to travel or take volunteer time off. 

I’ve seen the difference it can make when you work in an environment that is kind and uplifting. I’m more motivated to do well because I’m surrounded by supportive people who want me to succeed.


3. Getting your hands dirty is the best way to learn.

One of the things I’ve loved most about my internship is getting the opportunity to help with numerous projects for the agency and our clients. This has taught me that getting involved in many projects is the best way to grow. By working on various one-off projects, I’ve gained a deeper understanding of how the company functions and all the behind-the-scenes work that goes into success. No class can fully prepare you for this, but Green Apple’s culture of encouraging employee success has allowed me to dive into projects I would never have had in another internship. And because my work matters to the company’s growth, I know it’s making a real difference.


4. Don’t ignore the analytics.

One of the most valuable aspects of my internship has been learning about the reporting process. I had no prior experience in this area, but I quickly realized how important analytics are for making informed business decisions.

The idea that analytics can help teams improve their marketing efforts makes sense in theory, but seeing it in practice has really driven home the importance of a data-driven approach. Marketing for any client requires an adaptive mindset, and analytics can help teams make the necessary adjustments to improve their efforts and achieve their long-term goals continually.


Get Your Hands Dirty with the Green Apple Team 

We’re incredibly grateful for the ideas and support Eden has offered during her internship and are excited about the opportunity to keep her on for another semester. If you’re a marketing professional or undergraduate student looking for an internship in the Nashville area, you can learn more about what it’s like to work at Green Apple or reach out to our team to apply.

United Communications

united communications event
United Communications

Generating Publicity with Local Connections

United Communications has been a leading telecommunications provider in Middle Tennessee for over 75 years. The company launched Project UNITE in 2021 as an initiative to provide high-speed internet access to rural areas and under-connected communities. In 2023, United Communications began $53.4 million in grant-backed expansion projects—the largest investment of its kind in state history—to expand internet service to thousands of Middle Tennessee residents and businesses. The leadership at United Communications wanted to capitalize on this landmark project as a way to celebrate the impact of Project UNITE.

– Problem –

Planning and Promoting a Marquee Event

The best way to highlight the impact of Project UNITE was to host a newsworthy event with company leadership, professional partners, and local county and state officials. But managing an event of this magnitude—from planning to promoting and executing the event—would require assistance with all of their other responsibilities. The marketing team sought support in order to maximize the success of the project. That’s when they turned to the Green Apple Strategy team. 

– Solution –

Detailed Execution and Local PR Experience

United Communications leveraged Green Apple’s event planning expertise to create a celebration that would support the company’s brand promise of providing a world-class connection with a local commitment. The Green Apple team kept this goal in mind throughout the event planning process. Every detail, including the event’s location to its catering menu, supported United Communications’ brand positioning efforts. Green Apple also played an important role in the timing of the event, coordinating efforts with government agencies to ensure Governor Bill Lee, TNECD Commissioner Stuart McWhorter, and other elected officials could attend prior to the start of Tennessee’s state legislative session.

In addition to providing planning expertise, United Communications relied on Green Apple’s public relations experience. Green Apple crafted a PR campaign that made the event a newsworthy celebration for Middle Tennesseans and positioned United Communications as a trusted local provider of regional broadband. With deep ties and experience with local and regional media, the Green Apple team was able to drive earned media coverage of the Project UNITE celebration event.

– Results –

Positioning a Local Company as an Industry Leader

The January 2023 Project UNITE Celebration was a highly successful event for United Communications. It also generated significant interest from local news outlets resulting in 24 total print and digital news articles and highlighted in broadcast TV segments by CBS, FOX, and ABC news affiliates in Nashville and Knoxville. 

 + 90 people in attendance including government officials, partners, and media 
    members 

+ 31.48 million unique monthly visits to media websites covering the event

+ $300,000 in average paid advertising value for each news segment or article 

In planning and promoting the Project UNITE celebration, Green Apple became a valuable extension of the United Communications marketing team. As a result, United Communications’ team was able to focus on its core competencies, create a marketing experience that embodied the company’s brand identity, and generate momentum for its Project UNITE initiative.

– Creative –

What We Did

Marketing and Sales Strategy, Graphic Design, Event Planning, PR, Blogging, Email Marketing, Social Media, Video Scripting and Production, Employee and Customer Spotlights, and Recruitment and Operations Strategy.

Client

Praise

COO
Green Apple has successfully implemented various strategies and projects that have both increased our brand recognition and directly driven business to our organization. Our dedicated Green Apple team is knowledgeable in what they do, produces quality work on time, and is flexible in pivoting to our ever-changing priorities. We’ve been very happy with the results of our relationship together and would highly recommend their service.
Charlie Kunberger
ATECH

more case studies

From Story to Strategy: Leveraging Your Brand Narrative in Marketing Campaigns

In today’s crowded marketplace, it’s more important than ever for businesses to have a strong brand story. A well-told brand story can help companies connect with their target audience emotionally, build trust and credibility, and ultimately drive sales. From our experience, creating your brand story is the easy part. Weaving it into your marketing campaigns in a way that shares a consistent message and creates an emotional connection with your audience is more complicated. 

At Green Apple, we understand the challenges of building a solid brand identity and connecting with your customers on a deeper level. A few months ago, we took a deep dive into how to develop a memorable brand story. In this article, we’re moving from idea to implementation by unpacking the valuable best practices for communicating your brand narrative throughout your marketing efforts.

How to Use Brand Storytelling in Your Marketing Campaigns

 

Be Consistent

Once your brand story is in place, the challenge becomes integrating it into your marketing efforts. Consistency is key here. Whether you’re creating social media posts, email newsletters, or full-blown ad campaigns, be sure to weave a consistent brand narrative throughout. This doesn’t mean telling the same story repeatedly but finding creative ways to reinforce the core message and values that define your brand.

In addition to your overall voice, tone, and messaging, use consistent visual branding elements as well. This includes using the same colors, fonts, and design elements across all campaigns. Visual continuity reinforces your brand’s identity and narrative, making it instantly recognizable to your audience.

Client Example:  Silicon Ranch, one of the fastest-growing developers, owners, and operators of solar energy plants in the U.S., recognized the need to strengthen its branding to reflect its position as an industry leader. They also wanted to elevate their digital presence. We partnered with them to execute a comprehensive brand refresh, design a new website, and plan a trade show event to help them stand out in the competitive solar market. A key focus throughout the project was maintaining consistency across every platform and channel—from the visual design of the website to the messaging used in trade show materials—ensuring a cohesive and recognizable brand experience at every touchpoint.

Tailor Your Story to Meet Different Personas Where They Are

While consistency is crucial, it’s equally important to adapt your brand narrative to suit the preferences and needs of your target audience. Every audience is unique, and what resonates with one group might not work for another. As a marketing agency, we recognize the importance of understanding your audience’s demographics, pain points, and aspirations. By tailoring your brand narrative to address these specifics, you create a more personalized and engaging experience.

Client Example: As a long-time marketing partner of The Gardner School (TGS), we’ve had the privilege of helping them launch several locations in new cities and markets. For each new school, we take the time to develop specific target personas and tailored messaging based on the unique needs and challenges of families in that area. For example, when launching a new location in an urban setting, we emphasize the convenience of extended hours and proximity to workplaces, while in suburban markets, we focus more on community involvement and enrichment programs. We carefully balance these localized messages with TGS’s overarching brand narrative to ensure consistency across all locations while meeting each audience where they are.

Tell Your Story Through Meaningful Experiences

Marketing campaigns that truly resonate aren’t just informative; they’re immersive. This could include unforgettable event marketing or surprise and delight campaigns. You can also tell your brand story through digital experiences such as engaging videos such as YouTube Shorts or user-generated content campaigns that encourage active participation. These experiences reinforce your brand narrative and make your audience feel like an integral part of the story.

Client Example: We recently had the opportunity to help Crain Construction celebrate their 90th anniversary. To honor their legacy, we created an event that reflected their brand story by highlighting the people who shape their relationship-driven culture while celebrating their commitment to craftsmanship. The event was held at one of their standout projects, the Ferrari Dealership in Nashville, blending storytelling with an immersive brand experience.

Test, Iterate, and Stay Adaptable

While consistency is important, don’t be afraid to adapt your brand narrative as your business evolves. Regularly assess how effectively your marketing campaigns are communicating your brand narrative. Collect feedback and analyze metrics to understand what’s working and what needs improvement. You can use these insights to refine your approach in future campaigns. As you introduce new products, services, or values, ensure your brand story remains relevant and aligned with these changes.

Client Example: While working with CaringWays on their initial brand identity and website, the team identified a new opportunity to partner with companies and healthcare organizations, offering their platform as an employee benefit. This shift was a game-changer, requiring agility and close collaboration to evolve their brand narrative. We quickly adapted their messaging to reflect this new direction, ensuring it resonated with both corporate partners and healthcare providers.

Tell a Story that Resonates 

Your business can build trust, credibility, and loyalty by telling a compelling story that resonates with your audience. These are fundamental factors for driving sales and achieving your marketing goals.

If you’re looking for help crafting a brand story that will resonate with your audience, we’d love to connect. Our team can help you identify your brand’s unique story, develop a compelling narrative, and create marketing campaigns to help you share that story with the world.

You can learn more about our strategic planning services, get a behind-the-scenes look at our process, or reach out to our team to schedule a time to chat. 

How to Measure the ROI of Your Event Marketing Campaigns

“Was it a successful event?” can be one of the hardest questions for marketers, sales professionals, or business owners to quantify. Whether you’re sponsoring a tradeshow, marketing, or hosting a VIP gathering for your customers, it can be difficult to track the impact of the event. Many times, the impact may not be immediately measurable. In some cases, a company might not have the right tools or resources to measure ROI. Despite these challenges, businesses and nonprofits need to measure the ROI of their events.

At Green Apple, we’ve had the opportunity to plan and execute dozens of events for clients over the years, and we know that measuring the ROI of an event can be somewhat ambiguous. As challenging as it may be, finding a way to evaluate your efforts is equally important to help you understand the effectiveness of your event marketing efforts and make necessary improvements in the future.

 

4 Keys to Measure the ROI of Your Event Marketing Campaigns  

Here are four important best practices for measuring the ROI of your event marketing campaigns: 

Define ROI, Objectives, & KPIs

Every event has unique goals, and these translate into specific KPIs. For example, a product launch event might focus on lead generation, while a milestone celebration aims at enhancing brand loyalty. The first step to evaluating the ROI of an event is to identify KPIs that align with the event’s purpose and tailor your measurements accordingly.

We’ve added a few potential KPIs below that can be used to track the right metrics based on what you’re hoping to achieve.

Identify Pre-Event Goals, Monitor and Adjust Expectations Accordingly 

The overall success of an event is dependent on numerous factors — many of which occur before the event happens. For example, the number of people who RSVP will dictate the number of leads you generate. If you want to measure the impact of your event, you need to know where you started. Collect relevant data before the event, such as RSVPs and registrations, media interest, and email opens and click-through rates. This baseline will help you quantify changes post-event.

Measure Event Success with a Variety of Metrics

An event can have multiple goals. That’s why it’s important to use a variety of metrics to get a comprehensive view of your event’s success. You should prioritize 2-3 key goals for the event. This will help you determine which metrics are most important to track. It will also provide a more comprehensive perspective on the overall success of the event to determine the ROI and make necessary improvements for future events. 

Gather Qualitative Feedback in Addition to Data

The qualitative feedback — from attendees and your internal team — is also a valuable asset when evaluating ROI. Set aside time for all of the stakeholders to conduct a post-mortem after the event. You can also collect feedback from the attendees through surveys, interviews, and social media analytics. The feedback they offer can help you understand what they liked and disliked about the event so that you can identify areas where you can improve in the future.

 

Possible KPIs and Metrics to Measure Your Event Marketing Campaign

With these best practices in mind, here are some various KPIs and metrics you can use to measure the ROI of your event marketing campaigns based on your overall goals and objectives: 

Lead Generation and/or Conversion

For events with lead generation goals, track the number of new leads acquired during and after the event. Be sure you have a process to follow these leads through your sales funnel and calculate the conversion rate. 

Metrics to Consider: 

  • Follow Up Meetings
  • Specific Leads 
  • Conversion Rate (compared to other tactics)
  • Upsell or Cross-Sell Opportunities 
  • Follow Up Engagement 
Customer Loyalty & Delight

For events aimed at retaining existing customers or enhancing customer loyalty, a significant increase in repeat business can be attributed to the success of your event. This can be measured by gathering feedback from attendees or identifying any new business conversations that arise from an event. 

Metrics to Consider: 

  • Number of Attendees
  • Customer Feedback / Surveys
  • Social Media Mentions & Engagement
  • Upsell or Cross-Sell Opportunities 
  • Loyalty Program Sign Ups 
  • Post-Event Content Consumption
  • Referral Metrics 

Here’s one of our favorite tools for gathering customer feedback. 

Media Exposure & PR Impact

For PR-focused events, you want to monitor media coverage and mentions. Any surge in positive media attention is valuable, but it’s important to measure the increase in media exposure and compare it to your baseline. 

Metrics to Consider: 

  • Media Mentions & Coverage
  • Press Release Metrics 
  • Impressions & Reach
  • Influencer Engagement
  • Online Visibility (Digital & Social Media Reach / Interactions)
  • Post-Event Coverage
     

Eliminate the Guesswork of Event Marketing

Defining how you’re going to measure your return on investment is one of the most important best practices for event marketing. With a clear plan, strategic KPIs, and a commitment to learning from each event, you can transform anecdotal feedback into measurable success.

At Green Apple Strategy, we’ve honed these practices through our extensive expertise, creating unforgettable experiences through event marketing with quantifiable impact. 

We invite you to check out more best practices for event marketing or reach out to our team if you need help planning and executing an event that is a worthwhile investment for your business.