customer ordering at local cafe

Reviews, Ratings, and Beyond: Understanding B2C Reputation Management

The internet has revolutionized marketing, but perhaps nowhere is its impact more profound than in brand reputation management. Today, consumers have more power than ever before to shape a brand’s image. Gone are the days when companies controlled the narrative through traditional advertising. 88% of consumers trust online reviews as much as personal recommendations. (Source) […]

hands holding a festively wrapped gift box

Sleighing Social Media: How to Keep the Spirit Alive During the Holidays 

The holiday season is a time when social media comes alive with festive cheer. Businesses are vying for attention while also trying to capture the holiday spirit. If done well, holiday marketing on social media can be some of the most valuable content you produce.  We’re here to guide you through some simple yet highly […]

How to Measure the ROI of Your Event Marketing Campaigns

“Was it a successful event?” can be one of the hardest questions for marketers, sales professionals, or business owners to quantify. Whether you’re sponsoring a tradeshow, marketing, or hosting a VIP gathering for your customers, it can be difficult to track the impact of the event. Many times, the impact may not be immediately measurable. […]