5 Keys for B2B Content Marketing Strategy that Drives Business

Sticky notes on a board

Content marketing has become a crucial component of nearly every B2B marketer’s strategy. In fact, 91% of B2B marketers say they use content marketing in their overall strategy. The good news is that content marketing has become a proven way to reach ​​customers, earn trust, and impact the bottom line. The challenge for many marketers is identifying the right tactics and channels that work for their business and within their budget. It seems like everyone is competing for attention or popular keywords, and artificial intelligence is changing content creation.

In this blog post, we wanted to explore a few best practices we’ve used with clients when it comes to developing a content marketing strategy that directly impacts business development.

1. Take time to truly understand your audience. 

The first step in developing an effective content marketing strategy is to understand your target audience. If you want your content to resonate with potential customers, you need to know who they are, their daily pain points and challenges, and what type of content resonates with them. This ensures you develop content that addresses their specific needs and interests rather than guessing if you’re creating valuable content. 

2. Make sure your content is aligned with your overall business goals.

What are you hoping to achieve this year? Are you launching a new product or hoping to increase customers in a particular area of business? If so, you should incorporate those goals as you develop your content strategy. One key factor in this approach is giving yourself plenty of runway to educate and inspire your audience to take action. As the old saying goes, the moment you’re tired of talking about it is likely the time your customers are starting to recognize the message. Give your top-of-the-funnel content marketing plenty of time to work before you start expecting results. 

3. Be strategic as you diversify your content. 

In addition to creating high-quality content that resonates with your audience, it’s important to diversify the format in which you share it. Today’s digital landscape offers a variety of channels that allow you to get more out of your content marketing. For example, you can turn a white paper into a podcast or webinar. You can break down a blog post into a social infographic. As you explore ways to diversify your content, it’s important to remember what formats your audience prefers. The good news is that diversifying your content allows you to meet the different preferences and consumption habits of your target audience.

4. Don’t forget to promote your content.

You could write the most amazing blog post in the world. But it could quickly fall by the wayside without an intentional promotional strategy. B2B marketers must ensure that their content reaches their content audience by promoting it through a variety of channels. This includes strategically thinking about how to promote content on social media, email marketing, paid advertising, and influencer marketing. Promoting your content is essential for amplifying your reach and increasing the ROI of your content marketing efforts. 

5. Let data inform your decisions. 

Measuring the effectiveness of your efforts is an essential part of marketing. But often, evaluating content marketing becomes anecdotal and causes you to question how to adapt your strategy. This is why evaluating the data and adopting a more agile approach to content marketing is key. Which content pieces are most popular with your audience? What promotional tactics seemed to be most effective? How can you use these insights to plan your content marketing and areas such as product development or customer solutions? These are all helpful questions that provide valuable insights for your business. 

Need Help with Content Marketing?

At Green Apple, we’ve used these principles to help dozens of businesses develop a content marketing strategy that creates a pipeline for business development. ​Our strategic, full-service marketing firm can help you plan and deploy an innovative content marketing approach to court customers and build brand loyalty. Contact Green Apple Strategy today to schedule a consultation. Our team is happy to sit down with you to discuss your marketing goals and how we can help you achieve each one of them.​

The Culture Index: Transforming How Marketing Teams Work Together

Effective marketing requires a combination of strategy, operations, and detailed execution. Because of this, most marketing teams are best equipped when people function in a variety of roles. As Seth Godin puts it, you need a scientist, an engineer, and an operations manager. The challenge, of course, stems from ensuring that your people are in the right role and know how to work together in order to achieve your goals. Workplace culture is created through the everyday interactions and experiences that team members have with each other. 

Green Apple Strategy is a hybrid agency, so the culture we cultivate with our team is incredibly important. We’ve worked hard to build a structure where people are working out of their strengths and communicating effectively to serve our clients. The Culture Index has become one of the most helpful tools for achieving this goal. It’s something we discuss on a regular basis. We’ve also included it as part of our hiring process to ensure we find the right people for each new role. 

In this article, we wanted to provide an overview of The Culture Index and highlight a few specific ways it has transformed the way we work together as a marketing team. 

An Overview of The Culture Index

The Culture Index Survey is an assessment that evaluates how people communicate, solve problems, and use or alter their innate traits to adjust to their work roles. The Culture Index Survey can help you assess:

  • Do you prefer to work alone or collaboratively when solving problems?
  • Are you more likely to follow established processes or think outside the box to create a campaign?
  • Do you work quickly or need time to methodically think through an idea?

The survey allows you to identify patterns for each team member based on these traits. From there, it allows you to analyze the findings in a peer-to-peer format and provides an action plan for how your team can improve processes. The ultimate goal is to transform the way you work and create a more productive and enjoyable environment. 

How The Culture Index Can Transform Your Marketing Team

Here are a few specific ways the Culture Index has transformed the way our team works together: 

1. You can recognize and understand personality differences.

Most communication breakdowns between team members stem from differences in personality, approach, and personal strengths. One of the greatest benefits of the Culture Index is that it helps you recognize how another person operates. This creates greater empathy and understanding among the team rather than staying in a constant loop of miscommunication and frustration.

2. You can maximize your team’s impact by allowing people to capitalize on their strengths.

The Culture Index Survey helps you get a full understanding of employee satisfaction and experience within your company. If a team member is frustrated by their day-to-day experiences, they may not mention that to leadership. The Culture Index is a low-pressure way to shine a light on where your team members fit and what type of role they might enjoy best. As Jim Collins famously explained, it’s important to get the right people on the bus. But getting them in the right seat is another important step to ensuring your employees are more engaged and happy at work.

3. Your team is equipped with resources to resolve conflict.

Any time you work with someone for a period of time, there’s bound to be conflict. It’s important to normalize this reality. When conflicts arise within your marketing team, it’s important to address them promptly. Your team can refer to the Culture Index Survey to better understand the root causes of the conflict and develop targeted strategies for resolving it. 

4. You can enhance strategic planning for your long-term goals.

Every marketing team requires strategic planning. The Culture Index allows you to maximize your planning efforts by allowing people to focus on areas in which they’re naturally gifted. It also allows you to give plenty of time for those who rely on methodical thinking to discover ideas while allowing others to respond in real time. 

We’re incredibly grateful for the way The Culture Index has shaped and supported our team. If you’re looking for insights on how to create a marketing team or are interested in joining our team at Green Apple, we’d love to connect. You can check out our current openings or learn how we can be a marketing partner for your business.

Marketing and Customer Service: Improve Collaboration to Enhance Experiences

Overhead shot of two people working on laptops

Businesses need both marketing and customer service to survive. While each team’s day-to-day activities look very different, both play an important role in engaging clients, increasing new sales opportunities, and generating more profit.

Collaboration between your marketing department and customer service team is critical for creating a more customer-centric culture. But where do you start? In this article, we want to unpack a few helpful principles we’ve learned over the years when it comes to collaborating with our clients’ customer service teams to enhance the experience for their clientele.

3 Reasons to Cultivate Collaboration Between Marketing and Customer Service 

Before we dive into the “how,” here are a few important reasons to break down the silos between your marketing and customer service teams:  

1. It’s more profitable to retain current customers than acquire new ones.

Let’s face it. Attracting new customers is hard. It requires a lot of time, energy, and resources to engage a prospective customer all the way through the sales cycle. In fact, numerous studies have found that it is 6 to 7 times more expensive to acquire new customers than it is to keep a current one. On the other hand, a 10% increase in customer retention levels results in a 30% increase in the value of the company. Because of the role that marketing plays within the organization, it can be a valuable asset when it comes to developing an intentional retention strategy. 

2. Marketing can learn from customer service to develop smarter campaigns. 

Your service team has a front-row seat to understanding how people really feel about your products and services. They know the challenges your customers face every day. They also know how people use your solutions to make their lives better. This information can be an invaluable resource for your marketing team as they develop marketing campaigns that speak directly to the pain points of prospective customers. 

3. You offer the same personal experience and congruent messaging for your customers.

The last thing you want your clients to feel is that you only cared about closing the sale. That’s why retaining business requires as much involvement from marketing as it does from your service team. Today’s consumers expect a consistent journey from the brands they support. In fact, 78% of customers expect consistent interactions with your business from the time they first engage your brand until they become a customer. Combining the efforts of marketing and service not only benefits your customers, it ultimately impacts your bottom line. 

5 Ways Marketing and Customer Service Can Make Each Other Better

If you’re looking to create more collaboration between your marketing and service teams, here are a few best practices to consider: 

1. Ensure your product marketing resonates with new and prospective buyers. 

Creating buyer personas is an important part of building a marketing strategy. If you want your messaging to resonate, it’s important to know what prospective (or current) customers are thinking, feeling, and facing on a daily basis. Because your service team is talking to your customers all the time, they likely know more about them than any other department in your company. Make time for these two teams to work together to create buyer personas. Their collaboration will make sure your marketing materials are targeted and relevant. 

2. Leverage the expertise of your service team in your content creation.

Your customer service team also knows your products and services better than anyone else. They’re often the ones helping clients find ways to solve challenges or provide helpful information. That’s why they make incredible thought leaders within your company. Your marketing team should collaborate with your service team around content ideas to capture helpful best practices and share valuable knowledge about prospective customers. 

3. Collaborate to monitor and respond to customers on social media. 

Social media put the power of brand perception into the hands of your clients and customers. Today, people can leave comments or reviews on social media platforms, Google, or industry-specific message boards. Many times, it’s the marketing team’s responsibility to monitor these channels. But working with the customer service team is key for transforming a negative comment into a more positive experience. 

We all know when a brand’s social media response seems cold and canned. Developing a process for marketing and service to respond collaboratively, even personally reaching out to the customer through their email, can make a tremendous difference when it comes to reputation management.  

4. Capture client success stories and testimonials for marketing collateral. 

While learning from complaints is important, capturing positive feedback can be just as valuable for your marketing efforts. When customer service and marketing work together, it helps the marketing team find testimonies or case study candidates more efficiently. This is particularly helpful if you want to turn customer reviews into a solid content marketing plan for your business. 

5. Create exceptional experiences for clientele with a loyalty program or a “surprise and delight” campaign. 

Your service team spends most of its time “in the weeds,” supporting customers. Finding the time or mental capacity to consider outside-the-box ways to strengthen the bond with clients can be difficult. As a department that’s generally known for being more creative, your marketing team can help enhance your customer experience with surprise and delight efforts. 

Despite having different job responsibilities, marketing and customer teams share common goals of attracting and converting new visitors into customers and providing exceptional service to retain those customers. To learn more about how we can help your internal teams cross-pollinate, reach out to schedule a meeting with us.

Scaling Smart: How Marketing and Operations Can Grow Together

People sitting around a conference table with laptops

Once upon a time, marketing and operations existed in separate universes. Marketing focused on brand awareness, lead generation, and campaigns. Operations handled logistics, fulfillment, and customer experience. But today, those old silos don’t reflect how businesses works. Everything is marketing, and the way your business operates directly impacts how your brand is perceived.

Whether you’re launching a new product or streamlining the customer experience, marketing and operations need to move as one. When they don’t, businesses struggle to scale effectively. In this article, we wanted to offer some critical insights we’ve learned from walking alongside our clients to ensure their marketing and operations teams work together in tandem. 

Why Marketing and Operations Need to Be in Sync

Here are a few reasons why getting these two teams in sync is essential:

1. A Marketing Disconnect Is Expensive—Really Expensive

Nearly 60% of companies admit they struggle to link their marketing efforts to overall business goals. The result? Wasted resources, disjointed messaging, and frustrated customers. If marketing is driving leads that operations can’t support, or operations are making changes that impact the brand without marketing’s input, growth becomes chaotic instead of strategic.

2. Silos Stunt Success

Businesses with aligned marketing and operations strategies are 67% more likely to outperform their competitors in revenue growth. When these teams collaborate, marketing efforts become more effective and operations can scale smoothly to meet demand. Simply put, alignment isn’t just a “nice to have”—it’s a competitive advantage.

3. Adaptability Is Everything

Markets shift, customer expectations evolve, and new competitors emerge. If marketing and operations are disconnected, your business risks falling behind. Companies that align their marketing and business plans can pivot faster, stay relevant, and seize new opportunities with confidence.

At the end of the day, the two can’t afford to operate in isolation. Marketing should drive growth, but operations should be equipped to handle that growth. Likewise, operations decisions impact the customer experience, which falls under marketing’s domain. 

4 Keys to Scaling Successfully with Marketing & Operations

So, how do you get marketing and operations working together for scalable success? Here are four essential strategies:

1. Know Your Ideal Customer—And Make Sure Everyone’s on the Same Page

Marketing is often laser-focused on generating leads, but what happens next? If operations isn’t prepared to handle an influx of new customers—or if marketing is attracting the wrong type of customer—it creates friction.

By aligning around your ideal customer persona, both teams can work toward sustainable growth. Marketing understands who to target, and operations ensures they can deliver on the promise. This prevents mismatched expectations and helps optimize the customer journey from first touchpoint to long-term relationship.

2. Align Your Tech Tools—Because Clunky Processes Kill Growth

Marketing and operations often rely on different software, from CRM platforms and automation tools to inventory management and customer service systems. If these tools don’t communicate, you’re left with inefficiencies, data silos, and frustrated teams.

While you don’t need a perfectly integrated tech stack, the core systems should work together seamlessly. When marketing and operations share aligned tools, automation becomes easier, customer data is more accessible, and teams can make faster and smarter decisions.

3. Use Data to Drive Mutual Decision-Making—Not Just Reporting

Both marketing and operations collect a goldmine of data. Marketing tracks campaign performance, customer engagement, and conversion rates. Operations gathers insights on fulfillment speed, product demand, and customer service trends. But raw data isn’t enough—it needs to be translated into actionable strategy.

The key is to define shared business objectives and determine which metrics matter most. What data points will help both teams make better decisions? By aligning on key performance indicators (KPIs), marketing and operations can create a data-driven culture that fuels sustainable growth.

4. Communication Is the Secret Ingredient

The biggest reason marketing and operations fall out of sync? Lack of communication. If these teams only meet once a year (or only talk when there’s a problem), alignment is impossible.

Instead, there should be a continuous feedback loop and ongoing communication between teams. Marketing should regularly update operations on upcoming campaigns, customer insights, and shifting market trends. Operations should provide marketing with data on product performance, customer feedback, and any challenges in scaling. Regular check-ins, shared dashboards, and open dialogue ensure everyone is moving in the same direction.

Need Help Aligning Marketing and Operations? We’ve Got You.

If there’s one thing we’ve learned at Green Apple Strategy, it’s that marketing doesn’t exist in a vacuum. To build a scalable business, marketing and operations must work hand in hand.

That’s why, when we develop marketing strategies for our clients, we make sure operations has a seat at the table. Because a rising tide should lift all boats—without capsizing one in the process.

If your marketing and operations teams aren’t on the same page, we can help. Reach out to us to learn more about our strategic approach and how we can support your business growth. 

How Businesses Can Use TikTok for Marketing

Photo of a phone on TikTok's TikTok profile on the screen

There’s no denying that TikTok has become the social media platform that’s garnished the most attention within the past couple of years. And it looks like it will continue to be one of the B2B social media trends in 2023 that businesses should consider. Whether you personally love it or hate it, business leaders and marketers are wrestling with the question, “Does our company need to be on TikTok?” 

As with any social media platform, investing in TikTok for marketing really comes down to whether it can help you reach and cultivate relationships with your potential customers. It’s also important to note that TikTok will continue to change and evolve as more innovations roll out, so you’ll have to stay updated on the changes to this platform.

4 Ways Businesses Can Use TikTok for Marketing

As we’ve worked alongside clients to determine how they can use TikTok for marketing, we’ve found a few helpful tactics that seem to work best for businesses. If you’re looking for a way to leverage TikTok for your brand, here are a few ideas to consider based on the latest trends: 

1. Post Educational Content 

TikTok can be a great way to educate current and potential customers with helpful insights about your products, services, or industry. According to Vidyard’s 2021 Video Benchmarks report, the most common types of business videos are product demos, followed by how-tos and explainers. Because of its visual nature, TikTok provides a way for you to create informational videos at a relatively low cost. You don’t have to invest in expensive cameras or editing software if you have someone with an engaging personality who is good at keeping people’s attention and teaching your audience. 

2. Find Your Target Audience 

One of the unique features of TikTok is the subcultures and threads that have been created around specific industries and areas of interest. For example, #BookTok and #MoneyTok are two distinct subcultures that make it easy for users to connect with like-minded people who share their interests and passions. One of the best ways to reach new customers on TikTok might be to invest time in developing a presence in a particular subculture that aligns with your business or industry. 

3. Invest in Influencer Marketing 

Sometimes the best TikTok strategy isn’t creating your own content but instead partnering with influencers who have already built an audience. The platform has proven to be a creative incubator for rising thought leaders and industry influencers. If you recognize that there is potential in reaching your target audience on TikTok, but you don’t have the time or resources to launch your own channel, it’s worth exploring how to identify and connect with influencers to promote your brand.  

4. Share “Behind-the-Scenes” Content 

In addition to providing the opportunity to educate customers, TikTok is also a social media platform that can humanize your brand. While every social media platform was created to help humans connect with one another, content that businesses create for Facebook, LinkedIn, and Twitter can still feel very corporate and sterile. In many ways, TikTok opens the door to reconnecting with your audience in a way that feels authentic and not overly formal. You might consider sharing “behind the scenes” content for your brand or creating a “day in the life” video that features an employee. You can also collaborate with current customers or community members to feature their videos on your profile.

Social Media Best Practices when Using TikTok for Marketing

As with any social media platform, it’s important to understand what makes marketing on TikTok effective. Here are a few basic best practices to follow when creating videos for TikTok: 

1. Make sure your content is authentic and represents your brand.

Becoming a thought leader in your industry requires authenticity and approachability, but don’t take yourself too seriously. Humorous, light, fun content works really well on TikTok. 

2. Engage with your followers so they feel valued. 

One way to increase engagement is to interact with your audience directly on the platform. People love to feel valued and heard.

3. Use data to consistently evaluate your investment. 

While you may not experience instant success, it’s important to always ask yourself, “Is this helping us work towards our larger marketing goals and objectives?” Asking the right questions to evaluate your social media content is an important way to make sure you’re maximizing your ROI.  

4. Test often to see what works and what doesn’t. 

You may be surprised by which ideas work and which ones fall flat. Don’t be afraid to experiment. 

While we don’t recommend TikTok to every client, it might be the best way for your business to get outside of your comfort zone this year. Once you’re ready to dive in, don’t forget to use TikTok Analytics to evaluate the success of your social media strategy and identify the type of content that can get you the greatest results.

Connecting to our Community: Thistle Farms

Green apple team

Generosity and making an impact on our Nashville community are two values that shape our work at Green Apple Strategy. We don’t want to be an agency that’s simply known for our work. We want to be known for making a positive difference in our community. From the founding of our company we’ve offered pro bono services to nonprofits and organizations serving people across Tennessee. We’ve also encouraged our team to take time off to pursue volunteer opportunities. Our new partnership with Thistle Farms in Nashville combines both of those values into a relationship we’re excited to grow. 

Thistle Farm’s Mission & Impact in Nashville (and Beyond) 

Thistle Farms is a nonprofit social enterprise dedicated to helping women survivors recover and heal from prostitution, sex trafficking, and addiction. The organization was founded in 2001 to offer women sisterhood and a safe place to heal. Today, it supports hundreds of women across our community by providing a safe place to live, meaningful work, and other resources to gain financial independence. The organization has become a staple of our community in Nashville and is widely known for its remarkable self-care products and welcoming cafe. 

The company also supports women around the world through its social enterprise efforts that span 21 countries and support 1,400 artisans through product sales and small business development.

Green Apple’s Desire to Help Them Grow

While there are dozens of incredible nonprofit organizations in our area, we were particularly inspired by the way Thistle Farms raises up women in our community. Their mission is to empower women who have been through extremely difficult times. Thistle Farms’ commitment to helping individuals get back on their feet resonated with our whole team.

Green Apple began volunteering with Thistle Farms in 2022. As our relationship has grown, we wanted to provide additional support. Currently, we’re collaborating with leadership to envision how we can deepen our commitment through quarterly team volunteer days and ways to serve their mission. 

Thistle Farms has helped thousands of women flourish because its leadership recognizes that healing love is the strongest force for change in the world. It’s an honor to partner with such an incredible organization.

How to Strategically Think About Your Annual Marketing Budget

Overhead shot of a group looking at charts

Creating and getting approval for your annual marketing budget is one of the most important (and often difficult) tasks for an in-house marketing team. It takes a lot of time to analyze results from the previous year, gather anticipated costs for new ideas, and finalize a budget that works within the limits of your business. The challenge becomes even greater in seasons of economic uncertainty, and the threat of a recession can create budget cuts at any point.

Over the past decade, we’ve had the opportunity to walk with dozens of clients through the budgeting process. We’ve helped start-ups looking for creative ways to maximize their resources. We’ve helped million-dollar companies navigate uncertainty during the pandemic and make marketing budget decisions during a recession. If you think of an issue or question, we’ve likely faced it. 

How to Strategically Think About Your Annual Marketing Budget

For this article, we’ve asked Senior Client Relations Specialist Marcie Prescott to share the wisdom and insight she’s learned from decades of experience developing marketing budgets. Here are the four best practices that Marcie shared to help you think more strategically about your annual marketing budget. Her tips can help ensure you stay on track toward your goals: 

1. Make sure your budget is connected to your objectives, goals, and key metrics. 

Your marketing budget should be closely integrated with your annual marketing plan. Every line item in your budget should be connected to a tactic. It’s also important to identify the success metrics you’re going to use to determine if your investment was worth it. 

If you can’t look at your budget and answer, “What are we wanting to achieve with this investment?” then take a step back and clarify your annual marketing goals and objectives.  

2. Recognize the common pitfalls that sink your marketing budget.

A big part of managing your budget is knowing what obstacles and roadblocks to avoid. Here are a few common pitfalls that can sink your marketing budget:

  • Failing to identify your target market and audience. It doesn’t matter how big your marketing budget is if you don’t connect with potential customers. 
  • Putting too much effort into big budget marketing efforts. If you’re gambling with your marketing budget, you’re doing it wrong. Instead, it’s important to diversify your marketing spend so that you’re not putting too many eggs in one basket. 
  • Underestimating the amount of work involved in a marketing campaign. It’s easy to develop an annual marketing strategy and budget without recognizing all of the time, energy, and resources that it will take to implement. Before you finalize your budget, it’s important to ask, “Can we really do this?” Getting input from your team is also important.
3. View your marketing budget as a fluid asset. 

If there’s one lesson we’ve learned, it’s that your budget should be a fluid document that is reviewed and updated regularly. Neither your annual marketing strategy nor your budget should be written in stone. You can pivot your marketing without abandoning your entire strategy and make necessary changes to your budget. 

Fluid marketing budgets allow companies to redirect marketing to tactics that perform well and channels that suddenly offer new opportunities. This is even more important during a recession, when potential cuts may be required. 

4. Embrace a mindset of continuous improvement toward your strategy and budget.

Marketers should constantly be learning, testing new ideas, and finding ways to maximize the ROI of their budget. Rather than using last year’s budget or “institutional wisdom” to drive your decisions, embrace a mindset of continuous improvement to develop a marketing budget based on where your business is headed. Just because something worked well five years ago doesn’t mean that it’s the best way to connect with today’s customers.

You don’t have to wait until the end of the year to be more strategic with your marketing budget. Whether the year is winding to a close or just getting underway, it’s always a good time to think about your budget and consider how you can be more strategic with the resources you’ve allocated.

Our Top 10 Marketing Insights & Topics from 2022

2022

2022 provided its fair share of challenges for marketers. Many businesses were still navigating the ripple effects created by the pandemic — whether it was learning how to promote new services or balancing business development needs with operational capacity. Economic obstacles and the fear of an impending recession caused some companies to tighten their marketing spend or focus on fundamental strategies. Companies learned how to embrace the “new normal” of virtual team meetings and hybrid work models.  

Despite these challenges, our team at Green Apple, and the clients we serve, have discovered valuable insights to propel our work forward. As Albert Einstein once summarized, we’ve found that “in the middle of difficulty lies opportunity.”

As we reflect on everything we’ve learned from 2022, we wanted to recap the insights and articles that our audience found most helpful throughout the year. As you’ll see, they cover a variety of topics in almost every aspect of marketing. We believe this goes to show the integral role that marketing plays in every area of the business. Without further ado, here are our most popular blog posts from 2022.

1. What Not To Do During a Zoom Meeting

We’ve all seen or experienced our fair share of Zoom faux pas over the past few years. But an embarrassing interaction isn’t the only thing that can derail a Zoom meeting.

As a virtual agency, our team has learned A LOT about maximizing Zoom for productive team meetings. This article outlines some common mistakes to avoid. 

2. 7 Key Elements of Eye-Catching Content

Marketing has always been about capturing attention. How can you do that in our world that seems busier and noisier than ever? This article highlights some helpful design tips to consider whether you’re creating a social media post, print ad, or sales collateral.

3. Why Corporate Social Responsibility Should Be on Your Radar

Social responsibility platforms have become a priority for businesses in almost every industry. How can you leverage it to connect with customers and prospects in a more meaningful way? This article outlines a few key ideas to consider. 

4. 5 [Virtual] Client Appreciation Gifts for 2022

The pandemic created the need to find ways to show appreciation virtually. But as the way business has evolved, virtual appreciation gifts are also great for clients you might have in other parts of the country. This article highlights five of our favorite ideas. 

5. Frustrated by the Fact That Marketing is Constantly Evolving?

We understand that it’s easy to get frustrated by the constantly-evolving nature of marketing. This article offers some encouraging reminders for business leaders or marketing managers who are frustrated by the fact that nothing seems to be working like it once did. 

6. Is Print Advertising Still Viable?

Print advertising isn’t dead. In fact, we’ve found that print advertising has some advantages over digital features depending on our client’s target audience and goals. This article shares a few benefits of print advertising and strategic ideas for integrating it into your marketing efforts.  

7. Enneagram and Marketing: The Creative Beauty of Type Fours

The enneagram has become one of our team’s favorite tools and topics to discuss in recent years. This article describes how an Enneagram 4 — also known as “The Individualist” – provides the much-needed creative ideas and spark for your marketing. 

8. 20 Questions to Ask Yourself That Will Improve Your Customer Profiles

It’s essential that you know your customers if you want your marketing to resonate. As a result, every business should develop customer profiles or buyer personas for their key target audience. This article unpacks 20 different questions that will make that experience more effective. 

9. 4 Factors for Creating a Customer-Centric Culture

The experience you provide customers directly impacts your bottom line. How do you go about creating a culture within your business or organization that values the customer experience? While the specific tactics or strategies may evolve, this article shares four key factors that you need to create a customer-centric culture.

10. Enneagram and Marketing: How Type Threes Move Mountains

Enneagram 3’s (also known as The Achiever) offer essential traits and skills that can be helpful for managing your marketing efforts. This article unpacks the traits of The Achiever from one of the Enneagram 3’s on our team, our Founder and Chief Strategist, Samantha Pyle. 

Get the Latest Marketing Insights & Trends

At Green Apple, we’re constantly looking for new sources of marketing inspiration for our clients. We typically share what we’re learning each month through The Core, our monthly newsletter. Sign up to get the latest marketing insights and inspirations delivered directly to your inbox. 

5 Best Practices for Marketing Project Management

Person sitting at a desk with a notebook and laptop

Let’s be honest – managing all of your marketing efforts is tough. There are dozens of steps to move a single project from an idea to a completed deliverable and requires collaboration between multiple parties. While there can be a lot that can go wrong, the good news is that there’s a way to bring order to all the madness that marketing campaigns bring with them – marketing project management!

Project management is more than a way to make sure your team is staking on time and budget, it actually increases the ROI of your marketing efforts. Marketers who plan projects are four times more likely to be successful.

At Green Apple, we’ve learned quite a bit about the foundational principles and best practices for effective marketing project management. While some of the lessons we learned the hard way, others were discovered through the creative problem-solving of our team. Today, we’ve built a team of gifted client relations specialists whose primary focus is to execute an effective project management process. 

For this article, we’ve asked one of our assistant client relations specialists, Kayla Reyes, to share a few insights she uses when it comes to “keeping all the plates spinning” for our clients.

5 Best Practices for Marketing Project Management

There are dozens of elements that go into managing your marketing projects effectively. From creating your overall structure and procedures to defining the communication processes, there’s a lot to consider. But how do you go about implementing these foundational principles for marketing project management? Here are a few best practices we’ve learned over the years:

1. Hire the right people.

Many of the tasks and responsibilities of a project manager require a certain mindset and skillset. Some people are big vision, whiteboard dreamers. They typically make better strategists that project managers. 

At Green Apple, we use a couple of tools to assess a team member’s project management acumen. For example, we have several enneagram ones who embody the characteristics of being honest, detail-oriented professionals. We also use the Culture Index to evaluate the interpersonal skills that are required for project management. 

2. Find tools to help.

Once you have the right people in your project management role, it’s important to equip them with tools that can help them be successful. In today’s digital-first world, this often means finding the right project management software for your team. As a hybrid marketing agency, we’ve found a lot of success in using tools like Basecamp and Asana for project management and collaboration with clients. 

3. Build consistent processes and systems around your tools. 

Investing in project management software is only helpful if your team knows how to use it. It requires intentional planning to discover how the match the features that are available in a project management tool with the internal processes and structure of your team. Training is another important factor to ensure everyone has what they need to fulfill their task and nothing slips through the cracks during a project. 

4. Take a detail-oriented approach to execution.

Organizing and streamlining ideas and projects is essential to keep on track with deadlines. This is even more true in a fast-paced agency environment when you’re serving multiple clients at once. 

While moving a project through the stages of development is one key, making sure it’s done well and nothing is overlooked is another. The people who are really great at what they do focus on executing – not just the big things but also on all the little details. A good project manager recognizes that even the tiniest details matter. They make sure everyone has what they need for their specific task and address any mistakes that are made along the way.  

5. Periodically ask what’s working and what’s not.

Consistently asking, “is this working?” is just as important with your project management process as it is with other areas of marketing. At Green Apple, we make sure our project management approach integrates with our client’s internal processes. We’ve found it helpful to host quarterly meetings with our project managers and Orchard members to identify ways to improve our project management processes internally. 

“As a project manager, I love getting into the weeds to help our clients launch a strategy or create a campaign that makes a tangible difference in the world,” Kayla described. “It’s always meaningful to look back and celebrate the hundreds of steps that are taken — and all the people who are involved – to execute all of the marketing efforts for our clients.”

You can learn more about Green Apple’s unique approach or connect with our team to discover how we can become your marketing partner. 

B2B Social Media Strategy in 2025: What Actually Converts

Phone with Instagram Aanalytics on the Screen

Feeling like your B2B social media strategy is stuck in 2020 while the world’s moved on? You’re not alone. For small to mid-sized B2B companies, especially those with lean marketing teams, the thought of keeping up with the ever-spinning social media carousel can feel downright overwhelming. But here’s the good news: 2025 isn’t about doing more social media; it’s about doing it smarter.

In this article, we’re taking a look at what’s shaping B2B social media in 2025 — and how you can stay ahead. 

Timeless Principles to Drive Results on Social

Before diving into the trends, remember this: Not every platform or trend is right for every brand. Your social media strategy should reflect where your audience spends their time and how they prefer to engage. Every B2B business needs to focus on quality over quantity and commit to building trust, not just driving traffic.

Here are a few questions to ask about your brand’s approach to social media:

  • Are we showing up on the platforms where our audience spends time?
  • How can you post with purpose rather than just fill a content calendar?
  • Are we using social media to cultivate long-term loyalty by building relationships and trust, or are we more focused on short-term metrics? 

Integrating 2025’s leading trends into a thoughtful, customer-focused strategy is key to building a social media presence with lasting impact.

​​7 Social Media Trends for B2B Brands in 2025

1. Employee-Generated Content Is the New UGC

User-generated content (UGC) is still powerful, but in 2025, employee-generated content (EGC) is stealing the spotlight. This includes behind-the-scenes videos, employee spotlights, and first-person posts from your team.

Why does it work? Because trust matters. According to LinkedIn, content shared by employees receives 2x higher engagement than when it’s shared by the brand itself. Edelman’s 2024 Trust Barometer found that employees are seen as more credible than CEOs when it comes to sharing company news.

Pro tip: Encourage employees to share their experiences, highlight team culture, and participate in branded content. It’s a win-win for recruiting and brand visibility.

2. The Reign of Video Continues (But Gets Smarter)

Video content has been a dominant force for years, and its importance for B2B isn’t slowing down. In 2025, expect a greater emphasis on short-form, digestible video for quick information sharing and engagement, alongside longer-form, value-packed webinars and expert interviews for deeper dives. Think engaging explainer videos, behind-the-scenes glimpses, and easily shareable industry insights. Platforms like TikTok, YouTube Shorts, and even incorporating video into Twitter/X are becoming increasingly vital for B2B video strategies.

Pro Tip: Batch-produce short-form videos from webinars, podcast clips, or blog posts to maximize your content mileage and keep your feed fresh.

3. The Rise of Niche Communities and Thought Leadership Hubs

Generic social media engagement is becoming less effective. In 2025, B2B success will hinge on building and participating in niche communities focused on specific industries, pain points, or areas of expertise. Platforms like LinkedIn Groups, industry-specific forums, and even smaller, curated communities on platforms like Slack or Discord will be crucial for fostering deeper connections and establishing your brand as a thought leader. Sharing valuable insights, participating in discussions, and offering genuine expertise will be key.

Pro Tip: If you want to elevate your LinkedIn presence, don’t just join industry groups—actively contribute insights, answer questions, and share relevant resources to establish credibility and connections.

4. The Power of Authentic Influencer Marketing (Micro > Mega)

Influencer marketing isn’t just for consumer brands—it continues to prove its value in the B2B world. In 2025, we’re seeing a strategic shift: more brands are partnering with micro-influencers over mega names. And for good reason.

Micro-influencers—accounts with smaller but highly engaged followings—often have deep expertise in niche markets and carry a level of trust that’s harder to find with bigger names. They feel more accessible and relatable, which leads to higher engagement and a better ROI. That said, we’d also suggest that there is a time and place for major influencers—especially if your goal is to build broad brand awareness or reach new audiences quickly. The key is to align the right voice with your message and goals.

Pro Tip: Experiment with creating “influencer-style” content like expert Q&As, LinkedIn Lives, or co-branded blog posts with industry voices your audience respects.

5. Leveraging Data and Personalization for Hyper-Relevant Content

Spray-and-pray social media is a thing of the past. In 2025, successful B2B social strategies will be heavily reliant on data analytics to understand audience behavior, preferences, and pain points. This data will then fuel the creation of highly personalized and relevant content that resonates with specific segments of your audience. Think tailored content for different industries, job titles, or stages in the buyer’s journey.

Pro Tip: Use platform analytics and CRM data to create segmented content calendars that speak directly to different buyer personas or stages of the funnel.

6. Make It Feel Real with Experiential Social Content

One of the most fascinating trends shaping social media in 2025 is the rise of experiential marketing—and it’s making its mark in the B2B space, not just B2C.

Experiential marketing is built to make people feel something. It’s emotional, immersive, and often oversized in the best way. And while you might think of big in-person events or pop-ups when you hear “experiential,” today’s social media platforms offer a huge opportunity to recreate that feeling digitally.

Think about how brands like Rhode (Hailey Bieber’s skincare line) use lifestyle imagery, mood-driven video, and emotionally resonant content to go beyond just selling a product. They’re creating an experience—a feeling their audience wants to be part of.

B2B brands can do the same by shifting from transactional posts (“Here’s our new feature”) to immersive storytelling.

Pro Tip: Use storytelling, music, motion, and imagery to make your content feel bigger than the screen. Let people imagine themselves in the moment, and let your brand be the one that brought them there.

7. The Evolution of LinkedIn as a B2B Powerhouse

If there’s one platform that continues to grow as a powerhouse for B2B marketers, it’s LinkedIn. But here’s what’s really interesting in 2025: LinkedIn is evolving.

While it’s still the go-to space for professional content, it’s also becoming more personal—and more human. We’ve heard this straight from LinkedIn reps: the platform is actively encouraging more authentic, relatable content. You can see this firsthand. These days, your feed might include everything from product updates and company milestones to personal reflections, vacation photos, or even career pivots.

The takeaway? B2B audiences crave connection just as much as they crave insight. The most effective brands on LinkedIn aren’t just broadcasting—they’re building community.

Pro tip: Think beyond the brand page. One of the most powerful ways to gain traction on LinkedIn is to empower your employees to create content, share posts, and engage with your industry.

8. AI is Changing the Game

AI tools like ChatGPT, Jasper, and Canva’s Magic Studio are helping marketers create social content faster than ever, freeing up marketers to focus on higher-level strategic initiatives and authentic engagement. But while AI can speed things up, human connection is still what sets your brand apart. It’s important to find a way to bridge the gap between authenticity and efficiency. 

Pro Tip: In 2025, we’ll see more brands using AI for ideation, formatting, and repurposing. Use these tools intentionally, and remember to let your people, your stories, and your values drive the message.

Final Thoughts: Let Your Marketing Strategy Lead the Way

Social media is a communications tool and a brand-building engine. When your marketing team takes the lead, social becomes more than just posts and hashtags. It becomes a strategic platform to:

At Green Apple Strategy, we help businesses build smart, strategic marketing plans that align with your goals and work. If you’re ready to take your B2B social media to the next level in 2025, get in touch with our team and learn more about our strategic planning services.