A B2B Guide to Marketing Automation

women having a business meeting a cafe


As a brand, connecting with your target audience is crucial. In order to connect with your target audience effectively, you need to know what content resonates with your target demographic, their sales cycle, and what they value most about your product or service. This type of in-depth research can be difficult to reproduce at scale, but marketing automation can be a powerful tool. Marketing Automation can help you identify your potential customers’ needs, establish several touchpoints on their sales journeys, and bring more sales to completion.

What is Marketing Automation?

Marketing automation refers to a set of tools and processes that are used to communicate with existing leads, bringing them closer to the point of buying. Any time a customer adds an item to a cart, leaves the page, and later receives an email with “Forgot Something?” in the subject line, that’s marketing automation at work. Setting up a series of processes, emails, reminders, or follow-ups can help you increase communication with your customers without taking the additional time or requiring you to hire new talent. Instead, marketing automation uses well-designed processes to help you discover potential customers, replicate high-performing practices, and encourage repeat purchasing behaviors. 

Marketing Automation Saves You Time and Overhead

Marketing automation has numerous benefits, but the most important is the time you save by streamlining your sales cycle. Rather than spending hours identifying and contacting qualified leads individually, it gives you the capacity to reach out to leads at the ideal point in their purchasing journey. There’s no need to manually import customers into your database. Instead, an automated marketing tool can identify and label leads for you by tracking a user’s interaction with your brand. 

Marketing Automation Can Strengthen Your CRM

Marketing automation also increases the power of your customer relationship management (CRM) tool, such as Salesforce. In tandem with a CRM, marketing automation can help you build a customized onboarding process and follow-up communication for clients in order to strengthen your customer relationships.

Especially in B2B industries, having a personalized connection can make or break a sale. Because automation analyzes your audience’s actions, it actively nurtures your leads by personalizing their experience and automatically segmenting their journeys. Marketing automation can monitor behaviors such as clicks, site visits, or purchase histories and provide your leads with information and opportunities that are customized to their needs. You’ll see improved conversion rates, and you’ll be able to assess and improve your sales pipeline with actionable data. 

How You Can Implement Marketing Automation

While marketing automation can be immensely effective, you need a strong foundation to see powerful results. This includes a reliable contact list, an up-to-date website, active email marketing tactics, and social media management. If you need a starting place, try refreshing your current marketing by conducting client interviews or researching SEO best practices.

Once you’ve established reliable groundwork, you need to indicate your specific goals. Your goals may include an increase in subscribers, clicks, sales, or page likes. After you’ve determined your goal, decide what platform you want to use.

There are several MA systems available, but consider your preferred budget, ease of use, type of marketing automation, and customer service when deciding which one is best for you. Finally, you should determine if you want to implement alone or hire a professional marketing company to begin your process. 

Iterate and Improve Your Marketing Automation

Nothing works as well in a silo as it does when combined with other tools. To continue achieving marketing automation goals, you should pair MA with inbound marketing and CRM tools to increase its reach.

You’ll also want to include other team members in setting up and improving your processes. Sharing reports with senior executives and data with your sales team will allow you to collect and implement their insights into the sales funnel. With the feedback and assistance from various departments, plus the results from your marketing automation tool, you can optimize your content, messaging, and strategies to retain your current customers and attract more.

Need Help Getting Started with Marketing Automation?

Marketing automation is a powerful tool that can be complex to implement. Green Apple Strategy is a full-service marketing agency that helps clients communicate effectively to their desired audience. Are you interested in learning more about how we can help you start your marketing automation journey? Contact us today for a consultation! 

How to Get More Out of Your Content Marketing

Business people laughing at a table with their laptops

Content marketing might be evolving, but it’s not going away anytime soon. According to the latest research, 82% of marketers report actively using content marketing in 2021, up 70% from 2020. Yet, the constant demand for content can be exhausting for businesses. Finding creative ways to get the most out of your content marketing is often one of the biggest challenges companies face in today’s marketing world. 

Recently, our senior content strategist, Skylar Wooden, had an opportunity to educate our team on the latest trends in content marketing. She highlighted specific ways our clients can continue to get more out of their content marketing efforts. We wanted to take a few minutes to share her key insights and takeaways in this post.  

How Today’s Audiences Are Consuming Content 

Businesses need to know the variety of formats that are driving most of today’s content marketing. A decade ago, most marketers focused primarily on written content, whether online or in print. Today’s businesses must consider the way content marketing has evolved. Here are the three primary ways today’s audiences are consuming content based on statistics  from a 2021 Hubspot report: 

  1. Written Content — This includes content like blogs, e-books, and articles. 61% of marketers are paying more attention to writing these. Of the written content formats, the top 3 content types are social media content (95%), blog posts (89%), and email newsletters (81%).

  1. Audio Content — Many businesses have turned to podcasts as a way to reach their audience in recent years and for good reason! In under three years, podcast listening in the United States has increased by more than 60%. The podcast market is expected to reach more than 2 billion by 2023, meaning that marketers are preparing to devote significant time and money to the channel.

  1. Video Content — Video is now the primary form of media used within any content strategy. According to the report, a video was the most commonly used form of content marketing in 2021, overtaking blogs and infographics. So, how do you get more out of your content marketing efforts in 2021 based on these statistics? Here are a few important insights we encourage clients to consider: 
  • Consider Your Audience’s Preferences — Meet your audiences where they are, not where you want them to be. This is the most important principle to keep in mind when developing content. An estimated 68% of Baby Boomers prefer traditional content formats such as news articles, research reports, blogs, e-books, and email content from commercial brands. If you want your content marketing to make the biggest impact, you need to meet your audience in the channels they use (social, email, etc.) with the types of content they prefer (written, audio, video). 
  • Remember that Video Covers All Three Content Types — One unique aspect of the video is that it allows you to diversify your content into all three formats. You can start by posting the video, pulling the audio for a podcast or recording, and formatting the transcript to create a blog post or infographic. As video becomes increasingly important, this is an easy way to reach your audience by repurposing and reformatting.  
  • Know that the Future of B2B Marketing is Audio — While the video might be the most popular format of content today, businesses should pay attention to the increased interest in audio content. According to statistics shared at the 2021 Inbound Conference, 57% of the American population listened to podcasts last year and weekly listenership doubled from 2020 to 2021. Additionally, more than half of consumers say they consider buying from brands they hear on podcasts.  

How to Diversify and Maximize the Content You Create 

With these trends in mind, it’s important to consider all three formats of content in 2022. We also recognize that creating a new piece of content from scratch can be time-consuming. So, how do you diversify and maximize your content? 

  • Supplement Blogs with Audio & Visual Content — Is there a way to include a video or audio podcast into the blog posts you create to maximize content? Find ways to integrate audio and visual content into the online content you’re creating.
  • Maximize the Reach of Podcasts through Show Notes & Additional Resources — If you’re creating podcasts, leveraging the show notes is a great way to maximize your content and drive your audience deeper into your content marketing funnel. Providing a way for your audience to download additional resources can also supplement your podcast efforts and increase engagement with your brand. 

  • Repurpose Resources into Shorter Audio or Social Content— You can easily repurpose, repackage or expand every piece of content that you produce to get the most out of your investment. For example, if you’ve created a piece of long-form content such as a video or e-book, consider how you can repurpose key ideas and concepts for other channels such as social media or email.

As content marketing continues to evolve,  brands need to stay nimble. Remember, the most important way you can get the most out of your content marketing efforts is to ensure you’re meeting your audience where they are. Taking these tips into consideration will help you stay ahead of the trends when it comes to creating content that impacts your bottom line. 

Need Help With Content Creation? 

Our strategic, full-service marketing firm can help you plan and deploy an innovative content marketing approach to court customers and build brand loyalty. Contact Green Apple Strategy today to schedule a consultation. Our team is happy to sit down with you to discuss your marketing goals and how we can help you achieve each and every one of them.

Does Your Company Need TikTok?

Phone with tiktok opening screen
Should your brand be on TikTok? The answer to this question, like all marketing strategy approaches, varies widely based on the brand you’re trying to promote. Diving into a new platform can give you an advantage, but an anemic posting or uniformed content creation may do more damage to your brand integrity than not engaging at all. Above all: you shouldn’t be on TikTok simply to be on TikTok. Instead, you should analyze your audience, assess your brand identity, and consciously decide if marketing on TikTok can help you increase your revenue or your brand’s reach. As you make that decision, here are a few factors to consider.  

Consider TikTok For Your Brand if You Have a Young Target Audience

A full 47.4% of TikTok’s users are under the age of 30. If that demographic is your target audience, you should consider having a presence on TikTok. If you’re not yet ready to dive in, you can create an unbranded investigatory account to gain awareness of and facility with the platform and to begin following other users. If you have an intern or a younger worker on staff, you may want to tap them to start the account or conduct research on how you could utilize the platform. This person could also provide an audit of your account if you’ve already established one. 

Consider TikTok If Your Brand Is Highly Visual 

Note that the word here is visual, not visible. A visual brand is any brand that can promote itself effectively through videos, which is TikTok’s primary content type. B2C products have the upper hand on TikTok, but B2B products are in the running as well. Everything from balloon sculptures, to food, drink, and clothing brands are easy to build content around. Service-based are harder to showcase, but not impossible. A skilled content creator can make service-based TikToks that engage viewers as well. Party planners, financial planners, and automobile detailers can all share their businesses on TikTok.   

Consider TikTok if Quick Tips are your Go To 

Some brands lend themselves to quick tips that are easily captured in video. The possibilities here are myriad. Do you manufacture a new green cleaning brand that can give quick tips on efficient tidying? Are you a food product brand that can be used in easy, visually appealing recipes? Or do you own a skincare brand that can offer a moment of serenity as users scroll through videos? Whatever your brand, if you can illustrate its efficacy quickly via a playful video, TikTok might be the social media platform for you. 

Consider TikTok if You Could Benefit From Influencer Marketing

As is the case with Instagram, influencer marketing is a huge part of the TikTok ecosystem. While direct content from brands isn’t always welcomed by Gen Z, subtle nods to your product or service via influencers are expected. Using influencer marketing can get your brand in front of a new generation of eyes without the need for heavy-handed marketing techniques. 

Intimidated by New Platforms? Let Green Apple Strategy Lead The Way

Our marketing assessment can help you decide where to put your marketing dollars – and which approaches might have the greatest ROI. From blogging and SEO to PR and social media management, Green Apple Strategy can craft a marketing approach to help you attract and retain qualified leads. Reach out to us today for a consultation.

Our Readers’ Favorite Blogs of 2021

Lady working a laptop with a cup of coffee
When it comes to powerful marketing tools, we’re a huge proponent of the power of blogs. A successful blogging strategy can provide a huge SEO boost for your website, scale up your Google ranking by providing more content for the algorithm to sort, and can strengthen your brand identity. We practice what we preach, and our 2021 blogging strategy has brought us an increase in website visitors, new qualified leads, and content to use on several different marketing channels. Here are our readers’ favorite blogs of 2021: 

1. Four Factors for Creating a Customer-Centric Culture

In this blog, we give our top suggestions for building a brand culture that focuses on bringing your best to your customers. By animating your team, centering on your purpose, and understanding who you’re serving, you can bring unparalleled experiences to your clients and customers. 

2. Meet Our Owner/Chief Strategist Samantha Pyle

Our second most popular blog this year served as a quick introduction to Green Apple’s leader Sam Pyle. Her extensive experience in marketing and PR gives her the vision and clarity to guide our team. We love working with Sam every day. Through this introduction, you just might see why!   

3. 7 Key Elements of Eye-Catching Content

There’s no question: more eyes on your content means more leads and more engagement. How can you craft content that captures and keeps attention? These seven tips can serve as a guide when you’re planning future content.  

4. Enneagram and Marketing: How Type Ones Accelerate Your Strategy

We love all that Type Ones bring to our team, including organization, prioritization, and an eye for detail. Type Ones can also be a significant asset when you’re building a marketing strategy—here’s how they can activate your approach. 

5. Green Apple Goes Hybrid

This update on our move from in-person to a hybrid work model explores the benefits of switching to a more flexible working model, especially as the workplace changes in response to the pandemic. 

6. Enneagram and Marketing: The Creative Beauty of Type Fours

Types Fours are creative, original, and insightful. They’re wonderful for bringing new ideas to a team’s approach and process, which makes them valuable in any industry—including marketing. Take a deep dive into all that the Enneagram Type Fours can offer in the workplace through this blog.

7. Enneagram and Marketing: How Type Threes Move Mountains

It’s not a surprise that another blog on the Enneagram and marketing made it on our top ten list. This article explored how Type Threes energize and motivate when they’re implementing a marketing strategy. Our fearless leader, Sam, is a Type Three (as is our Marketing so we get to see (as is Senior Content Strategy, Skylar). We love to watch how Type Threes bring the best of their talents and skills to marketing. 

8. 5 Books to Read When Looking for Your “Why” in Marketing

There’s so much research out there that suggests that purpose is essential when it comes to finding motivation for your work. The same is true in marketing. In order to successfully share the benefits of your brand, you’ve got to dig deep into why you’re in business, what you can offer your customers, and how your purpose animates all that you do.

9. How Enneagram Type Sevens Bring Energy to All they Do

Enneagram Sevens are known for their extraversion, optimism, and verve, and they bring all these traits to the workplace as well. If you work with a Type Seven, they’ll feel a natural draw towards processes they can reimagine, clients they can woo, or venues where they can serve as a spokesperson for your brand. 

10. What Makes an Enneagram Type Five a Marketing Asset

At Green Apple, we use the Enneagram for team building, during the interview process, and to understand what roles and responsibilities are a natural fit for our team members. This guide to Enneagram Type Fives explores a Type Five’s drive for mastery and excellence, and how that can benefit a marketing team.

Harness The Power of Blogging For Your Brand

Want to learn more about how a keyword-driven blogging strategy can activate the power of your brand? Let Green Apple Strategy craft an innovative approach to your brand’s blog so that you can start targeting and attracting customers today.  Reach out to us today for a consultation.

How to Create a More Customer-Centric Culture

Cashier on squarespace register and lady customer


It’s obvious when companies genuinely care about their customers, not just as purchasers but as people. As a customer, you want to feel valued and reassured that your purchase, experience, or service is satisfactory. Building consistent and reactive communication helps you develop long-term and loyal consumer relationships. So, how do you do this? You put the customer first. A customer-centric culture revolves around making the customer happy before, during, and after their purchase, ultimately earning established loyalty and higher growth. This strategy means listening to your customers and implementing what you learn from them. Not only does this practice make consumers satisfied, it helps you stand out from the competition for potential customers. While there are several methods of the approach, we’ve gathered a top five for you to review while you begin to design a customer-centric approach in your organization.

1. Invest In Your Team

Imagine you want to make a complaint about a bad experience. If you encounter a less-than-helpful person when expressing your concerns, you likely won’t return to that business. That’s why you want to hire employees who understand the value of customer relationships. 

While these customer-facing individuals do drive revenue based on customer experience, that’s not their primary duty. More than anything, team members who work directly with customers ensure the customer is understood and satisfied with their experience. To avoid disconnection between customer service and other departments, strategically merge other divisions or schedule regular meetings. Customer service shouldn’t be only certain employees’ responsibility– it should be everyone’s. Though customer service isn’t the only factor in adopting customer-centric ways, hiring and collaborating with excellent people are guaranteed ways to make your customers feel more secure.

2. Have Empathy for Your Customers 

Responding with empathy is essential when developing a successful customer-centric approach. These responses consist of implementing progressive thinking, understanding emotional needs, and genuinely caring about the individual’s concerns. Empathy is a learned and valuable skill for your team members to possess.

According to a PwC study, only 38% of U.S. consumers say the employees they interact with understand their needs. That is a monumental opportunity for your company to specialize in empathetic proficiencies and automatically outshine your competition.

3. Be One Step Ahead

When planning your customer-centric strategy, think of previous customer experiences, including:

  • Frustrations
  • Clarity issues
  • FAQs
  • Miscommunication
  • BONUS: “What If” scenarios

As a team, compile these trouble spots and either solve the hiccups or list the solutions on your website so your existing and potential customers can have their questions asked as soon as possible. You learn these areas of improvement by listening to your customers and are rewarded by their appreciation and extended business.

4. Prioritize Your Relationships First

Did you know that customers who have a good experience are 5X more likely to recommend your product or service than if they have a very poor experience? Relationships and customer satisfaction matter. Whether it’s fun communication through social media interaction or substantiating trust in B2B discussions, you want to know what your customers’ needs and priorities are before all else. Maybe it’s the way you respond or how you market toward products that create customer attraction to your brand. Research and listen to what your audience specifies; you’ll continue to build mutually beneficial relationships.

Ready to Build Your Customer-Centric Culture?

If you’re interested in learning more about how your business could thrive initiating a customer-centric business strategy, contact us today for a consultation! We’re excited to investigate the precise approach for you and your audience.

6 Guidelines for Planning a Virtual Event

zoom meeting on a laptop
At this point in time, half of all businesses conduct virtual sessions 20 to 30 times a year. Virtual events are low friction, with fewer barriers to attendance. (No more driving in the snow or paying for parking.) They can also extend the reach of your event far beyond your local circle while having almost no overhead costs. Online events are also recordable, which is incredibly valuable from a marketing collateral perspective. Key moments from an event can be repurposed and used on social media channels to bring additional attention to your brand. If you want to optimize the events you’re already holding, or dive into the virtual space for the first time, we have a few tips for planning a virtual event.

1. Promote Your Virtual Event

In marketing, a multi-pronged approach is always best. Make use of your active email list by sending out an engaging email explaining the value proposition of the event. Advertise the virtual event on social media channels, and consider providing an incentive to attend. (Gift cards are perfect for this since they’re easy to send and easy for participants to use!) Ideally, you should build a separate landing page on your website with a sign-up functionality so that you can point potential attendees to it. Drop the link into any promotions you do so that guests can RSVP easily. This will not only give you an accurate headcount for the event, but it will also help you make the event more secure by tying invites directly to RSVPs

2. Set an Agenda

Even if you’re a freewheeling type, virtual meetings aren’t the right time to indulge your spontaneous side. If participants have a sense that you don’t have a game plan, you may lose out on their attention and their buy-in. You can even send an agenda out to attendees to keep them informed about how the event will progress. One tip: keep your timestamps loose unless you’ve had several dry runs. A simple order of events is enough to serve as a guideline. 

3. Prep Your Audience

While you may be busy with administrative preparation and planning, priming your audience or participants for the event can really pay off. This pre-involvement can be comprised of sending out a poll in advance of the event, collecting comments they may want to share, or gathering questions for a Q and A. If you’re really feeling ambitious, consider sending out swag or small branded gifts to increase both event buy-in and attendance rates.

4. Check Your Tech

Running a tech rehearsal of your event can help you prevent long silences, pixelated images, weak connections, or other online event woes. The apparent ease of a virtual event can trick some event coordinators into scaling back their planning. (Don’t I just open up my laptop and go?) In reality, because of all that can go awry in a virtual event, meticulous planning becomes even more essential. When you’re doing a dry run of the event, double-check the functionality of technology for all the hosts, including mics, lighting, and sound. You’ll also want to check the permissions of the platform you’re using. Decide if you want to auto-mute participants or require video. For presentation elements, check screen sharing and hosting capacities. Finally, check your event link to make sure it directs to the correct location. While it may feel tedious, a technology dry run is the best way to ensure a professional, streamlined virtual event.

5. Secure Your Event

Incidences of Zoombombing have dropped since online event platforms have beefed up security. However, unwanted or unexpected intrusions are the type of occurrence that can completely derail an otherwise successful event. To help prevent this, set a password for every single event you host. You can also limit screen sharing to administrators and auto-mute participants so they can only unmute with administrative permission. If you do use the auto-mute function, you should assign a specific team member to unmute participants as necessary. This job will require their full attention, so it should be their sole task during a virtual event. 

6. Send Out Your Event Link!

When you’re ready to launch the event, it’s time to send out the event to link to participants. While there are several schools of thought on when to send an event link out, we don’t advise sending it out too far in advance. Email links sent out too early will get buried in the crunch of an already full email inbox. Participants may have difficulty locating the link when they’re ready to attend the event. Links can also be forwarded to anyone via email. If you want to add another layer of security to your event, sending out a link no more than 30 minutes to an hour before the event can help you keep your guest list exclusive. Sending out a link right before an event can also serve as a gentle reminder to those who have push notifications turned on. 

Green Apple Strategy: Innovative Marketing In Every Industry

Our clients have used virtual events to connect to their customers and promote their brands. It’s one tool of many that can be used to enhance your marketing goals. If you’re ready to enhance your marketing goals, connect to your audience more efficiently, and increase your brand awareness, contact Green Apple Strategy. We can help you build an innovative marketing strategy to attract and retain qualified leads. Reach out to us today for a consultation.

The 4 Best Ways to Capture Your Audience’s Attention in the New Year

3 girl friends pointing a laptop screen

Ten seconds doesn’t seem too long, right? Based on the latest study, humans have an average attention span of eight seconds. On a first date, you usually tend to give someone the benefit of the doubt if things aren’t working out exactly to your standards. With social media lifestyles today, though, there’s no obligation to give anyone even an extra second of deliberation if the content is subpar or unreliable. To keep your audience engaged, you need to connect with them instantly, so they don’t lose interest—no second chances or “dates.” So, how do you stand out with your target audience? Regardless of the type of platform that you’re utilizing to gain listener retention, here are the four best ways that you can capture your audience’s attention in your new year marketing strategy. 

Speak to Your Audience’s Pain Points

For your audience to refrain from daydreaming or continue scrolling, they need to know that you are undoubtedly speaking to them. When you know your audience, you know their needs, anxieties, intentions, etc. When you focus on your target’s pain points, you confirm that you have solutions they need, which further results in increased view time, subscriber or follower rate, and customer loyalty. Today’s society and algorithms don’t allow non-relatable content to take up our space or time. Get to your point quickly by being specific, inspiring, and genuine to grab their attention immediately. 

Share Relevant Content

By relating to your ideal client, you build reliability, likability, and certainty. Put yourself in the shoes of your ideal customers or audience so that you better grasp what matters to them, therefore, what they want to see or experience. Consider these questions about your audience when creating your content calendar:

  • Why did they attend your event? 
  • How did they receive your targeted ad? 
  • What makes them interested in your content?
  • Why are you the solution they need?

By answering these questions and determining the basis of why your audience is “following” you, you’re able to speak to their emotions and cultivate connections, better yet, relationships. Test out relevant, inspirational quotes, current events, success stories, industry statistics, or even humorous content to see what your audience favors. According to Forbes, customers with a positive emotional association with a brand are 8.4 times more likely to trust the company, 7.1 times more likely to purchase more, and 6.6 times more likely to forgive a company’s mistake. As you can see, once you capture your customer’s emotions, you also gain their loyalty. 

Help them Imagine the Possibilities

Using the word “imagine” or placing your audience in “what-if” scenarios automatically transports them to your desired mindset. It allows them to mentally see themselves in an imaginary world, whether you choose to make that a good or a bad place. 

If you’re working on promoting your services for B2B interactions, you could ask, “What if your revenue could grow x amount in 6 months?” or “Imagine having x purchases made by the end of the year.” Positive options like these give your audience something to look forward to with their future with you. 

Enhance your Visual Content

People process visual content more quickly than they process words. Additionally, 67% of consumers consider clear, detailed images to be very important and carry even more weight than the product information, full description, and customer ratings. 

If you’re strategizing your social media content, create enticing graphics that speak to your target audience. Better yet, incorporate videos that tell a story. According to HubSpot, 54% of people want to see videos more than any other content in the future. Develop a connection with your audience first thing by giving them the content that they want to see.

Ready to Jumpstart Your Marketing Strategy?

The truth is, our attention spans aren’t getting any longer. Try implementing these strategies so that you can stand out from your competition and win over your target audience. 

If you’re looking to enhance your marketing goals, connect to your audience more efficiently, and increase your brand awareness, Green Apple Strategy is here to help. Contact us today for a consultation.

What Your Marketing Team Wants You to Know

cup of iced coffee and hands working at a laptop
So, you’ve hired or are thinking about hiring a marketing team. How exciting! Marketers are experts in organic website growth, targeting, customer journeys, algorithms, etc. to help your business escalate and stand out from the competition. You’ve answered the baseline questions, and you’re ready to enhance your marketing efforts. We’ve gathered a few tips from the marketer side to help you gain the absolute most out of your working relationship. Here’s what your marketing team wants you to know.

Agencies are an Extension of Your Team

When you hire an agency, you’re adding to your team. These are professional and skilled marketers who help you with strategies, measurement, content, and more. You need to have open communication and keep them frequently updated. Sharing what’s on your marketing agenda will introduce creative brainstorming processes, establish comradery, and save you time. Sample information to share:
  • Company events
  • Internal marketing strategies and goals
  • Target audiences
  • Internal and external company changes
  • Industry norms

Understand What Your Marketing Team is Doing

If you’re currently working with an agency or have an internal specialist, you have likely established the foundation of your goals, visions, and target audiences. That’s great! However, you don’t need to leave it at that. Keep yourself educated and informed about what is behind their strategies and judgments. Actively contribute your thoughts and knowledge about your industry. You’re an expert in your company, and your marketer is an expert in helping your company succeed. Truly grasping the process helps you long-term when establishing future objectives and goals–not to mention grants you confidence in your decisions and approvals.

Don’t Be Afraid to Ask Questions

Yes, communication is key. If you have questions about certain decisions, proposals, or processes that the marketer is executing, ask them! You hired them, and they want to help you understand how the strategies work and what the results mean for your business. Marketers don’t hesitate to find out what your pain points are—don’t be afraid to ask what you want to know!

Results Don’t Happen Overnight

While marketers would love to deliver your expectations immediately, it’s not that simple. Behind the success is deliberate campaign building, extensive researching, tailored design, and, in some cases, trial and error (especially in strategies such as inbound marketing).  Include key team members early on during the onboarding process so that your marketer can hit the ground running with solutions. While there’s no guaranteed timeline for success, beginning with critical details or concepts helps save time and money in the long term.

Not All Marketing Plans are The Same

While it’s good to scope out similar businesses’ marketing efforts, don’t obsess over what other companies are doing. You shouldn’t tell your marketer to implement a campaign just because you see your competition doing it. If you’re working with an agency specifically, each of their clients has unique marketing plans depending on several factors.  Some of these may include:
  • Marketing goals
  • Business needs
  • Company values
  • Allocated budget
  • ROI expectations
  • Target audience

Invest in a Marketing Agency, and They’ll Invest in You!

Odds are, you interviewed at least a couple of candidates or agencies throughout the hiring process and you decided on your final choice for a reason. Whether you were impressed by their case studies, felt a genuine connection when chatting, or liked their answers to your concerns, you wanted them as a part of your team.  You’re investing in them, and they’re investing in you by driving results through SEO, sales funnels, social media marketing, website design, etc. Once any concerns are addressed and the onboarding process is complete, your marketing team or individual will know what direction to take, and with open communication, clarity is high.

Your Marketing Plan for 2022: 7 Attainable Goals

pen and coffee

 

With the holiday season quickly approaching, it’s time to start preparing your 2022 strategic marketing plan. The new year is a perfect chance to start fresh, with innovative ideas, new traditions, and creative campaigns. Before you determine what needs to change, what objectives should be established, or what goals you want to meet, take a look at these seven attainable goals to add to your marketing plan for 2022. These key components just might make this one your most successful year yet.

Include Your Team in the Process

It’s essential to involve your team in company decisions, especially the choices that will directly impact them. Whether it’s a financial, communications, or company-wide plan, you don’t need to take on this task alone. 

Inviting your team to collaborate with you creates a more collaborative environment. Plus, incorporating your employees in big decision plans builds company trust, morale, camaraderie, and reliability. Everyone brings a new perspective, and it’s critical to engage them.

Construct a SWOT Analysis from 2021

Objectives and Key Results (OKRs) are essential when planning your next move. Without the deep dive into your previous campaigns and strategies, you’re unable to determine why something was or wasn’t successful. By conducting your strengths, weaknesses, opportunities, and threats (SWOT) analysis, you’re unveiling endless growth possibilities and positive outcomes.

Here are some examples of each to ask your team:

  • Strengths:
    • Where do we excel?
    • What are our assets?
    • What do customers like about us?
  • Weaknesses:
    • Where are areas of improvement?
    • What complaints do we receive from customers, employees, or stakeholders?
    • How much debt do we have?
  • Opportunities:
    • What trends may positively impact our industry?
    • Is there a niche that we should be targeting?
    • How is the market changing?
  • Threats:
    • Could specific regulations discount our company?
    • What methods have our competitors tried that we have not?
    • Where can our weaknesses be exposed?

Review Your Mission and Vision Statements

Everything you do should reflect who you are as a company. Ask your team and yourself questions like, “What do we value? What differentiates us from the competition? Why do we exist?” It can be easy to get lost in trends or follow others but don’t forget about your originality and what makes you stand out from the competition. 

Your annual plan should heavily incorporate goals and concepts that demonstrate what makes you, you. When conducting a team meeting, request feedback on what they admire most about the company, why the values are substantial, or where the gaps are to be more purposely filled. 

Develop Your 3-5 Year Strategic Plan

While it may seem like overkill, you should always be thinking about what your next step is. (Spoiler alert, your competition is already doing it). Think of your prospective finances, budget, timeline, business size, and more to keep you on track for success. 

Brainstorm methods for increasing your revenue, committing to your values, executing SWOT findings, and expanding your goods or services. No goal is too big, and you can always readjust next year!

Make Your Goals and Objectives Clear

Write or type your goals and objectives for each category you’re preparing and have a timeline for each action item. Including Objectives and Key Results (OKRs) in your initial planning will help keep you accountable as often as you need, whether that’s month-to-month or quarterly.

Examples in Action:

  • Goal: Grow our social media following
  • Objective: Increase social media audience by 30% by April 1, 2022
  • Goal: Strengthen employee morale
  • Objective: Increase employee feedback survey to a 90% average by 2023
  • Goal: Expand our client list
  • Objective: Increase subscription rate by 60% by June 15, 2022

Establish Metrics for Success

If you do not already have Google Analytics, Google Tag Manager, and Google My Business, be sure to implement them! These resources do not cost you anything to configure, and they give you valuable information that can help gain traffic, leads, and revenue. 

Don’t forget that surveys are also a fantastic method to gather feedback. Whether your plan is for external or internal communicators, questionnaires are immediate results where you can discover if something new or existing is working or not. 

Break Down Your Priorities 

In order to drive your results and keep your team more motivated, break down your priorities into annual and quarterly tasks. Your annual tasks are your higher-level, bigger-picture goals that you want to accomplish. Once you develop your yearly milestones, hone in on quarterly projects that will help you attain them. Three quarterly projects are a good rule of thumb to start and work your way from there. 

Creating Your Marketing Plan for 2022?

Green Apple Strategy is a full-service marketing agency that connects clients to communications experts, conducts valuable strategies, and delivers quality work. Are you ready to begin your 2022 strategic planning with our team of specialists? Connect with us today to schedule a consultation and start implementing your best year yet.

Hiring a Marketing Agency: The 7 Questions You Should Ask

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Searching for the right marketing agency is a process. We understand—there are a lot of options. How can you know which one is the best? Like any relationship, they need to earn your trust, and you want to feel confident before selecting the right one. Before you grant them the power of connecting with your audience, spending your marketing funds, and accessing your client information, you need to feel assured in your decision. To make the process easier, we assembled the top seven questions you should ask your contenders before hiring a marketing agency.

1. What Are Your Industry Specialties?

Are you a B2B or B2C company? Do you have a niche? While some marketing agencies don’t promote specializing in one area, discussing their most popular industries or projects is worth mentioning. If you want to improve SEO, and the agency focuses primarily on media relations, be sure to keep your goals in mind and not settle if you want an agency that has more experience in your current priorities. 

Having conversations about common client types also allows you to ask if they are currently working with any of your competitors. Knowing possible conflicts of interest at the beginning will prevent potential development or implementation roadblocks that could negatively impact your service.

2. How do you Communicate with Clients?

One of the greatest benefits of working with a marketing agency is having insight into marketers’ perspectives. However, you want to be sure that these suggestions and ideas are being effectively communicated with you.

Even if you’re new to agency business, you have an idea of how often you need updates or what your communication preferences are. Asking for reporting and dialogue habits will help determine if that’s what you want in an agency partnership. Most agencies will listen and correspond to your preferences. That being said, it will be helpful if your priorities align. That way, both sides are comfortable, resulting in more effective processes and results. 

3. How Much Will This Cost?

Yes, talking about money can be uncomfortable. However, these conversations are necessary early on to determine your options. You don’t want to go with the least expensive option because they’re the cheapest, and you also shouldn’t proceed with the most costly if there’s no valid reasoning. 

Describe what you want and ask them what that range looks like, but continue to dig beyond that. Determine how pricing is structured, what resources they’ll utilize, what percentage goes toward efforts vs. billing, etc. Once you have the numbers you’re looking for, compare with a few other finalists and determine what seems the most valuable to you. 

4. What Do I Own before Our Contract Ends?

There are some instances where the client does not own any of the content that the agency developed for them. This could include photography, graphics, coding, or other branded resources that you may assume are yours. It is imperative to discuss this information upfront so that you know exactly what you are agreeing to. Just in case the relationship or project goes awry, you want to know what is legally yours to avoid issues. 

5. Who Will I Be Working with Directly?

Building a foundation with your leading account holder(s) is beneficial for communication, expectations, and trust. Asking who you will be working with allows you the opportunity to research the individuals on LinkedIn and discover their professional background, including experience and longevity. While newer executives shouldn’t be discarded, it may give you peace of mind to find senior team members who will assist you with your account.  

6. Can I see Your References?

Just like when you’re shopping online or deciding on a restaurant, reviews and photos give you what you need in your decision-making process. In your agency decision process, request case studies, testimonials, and examples that they find valuable. If ROI is important to you, ask specifically for projects with metric-centered results, like audience growth and CTA conversion. If you’re re-branding or need graphic design assistance, focus on visible transformations, like logo or website portfolios. 

7. What Are Your Expectations of Your Clients?

Is there a limit on revisions? Are there certain times that are off-limits? When is an appropriate turnaround time for approval? Talking about expectations for you as a client helps you distinguish how much or little you want to be involved or if your priorities coordinate. 

At the end of the day, you’re the client, and they are working for you. If their expectations aren’t reasonable for you, don’t settle. There are plenty more fish in the sea. 

Bonus: Ask yourself: What does my gut say?

We sometimes tend to ignore gut feelings, and we usually regret that. Maybe an agency looks good on paper, but you lack the chemistry with your account executive. Don’t dismiss your intuition, even if your brain is thinking something else. 

Throughout the process, you’ll learn the agency’s values, culture, and leadership, and you will quickly find out if there are certain details that you can’t get past. Trusting your instincts will only lead to better opportunities. 

Thinking About Hiring a Marketing Agency?

Hiring a marketing agency involves many factors, and it can be daunting signing the dotted line. We want you in the right marketing hands just as much as you do. Green Apple Strategy helps companies strategically tell their stories and successfully implement their goals through our comprehensive set of services. Schedule a consultation today. We would love to see if we’re the right fit for you!