B2B Companies: How to Get the Most Out of Your LinkedIn Presence

man-using-linkedin-on-ipad
Are you struggling to get engagement or reach on LinkedIn?  Social media strategies aren’t what they once were. The formula for success is no longer simply “post more often,” or “interact with your content,” which we’re sure you’ve heard countless times. Especially for B2B companies, social media is a different animal—it doesn’t play by the same rules as its B2C counterparts. Not to worry, though. With a well-planned LinkedIn strategy, you can increase your following, engagement, brand awareness, and even encourage teamwork among your employees.   Here’s what you’ll need to get the most out of your LinkedIn presence: 
  1. A current and engaging business page
  2. Digestible content that speaks to your audience’s pain points
  3. Diligent and proactive engagement with your audience
  4. An employee-centric content and engagement strategy
  5. A budget for strategic paid ads

How to Get the Most Out of Your LinkedIn Presence

1. A Current and Engaging Business Page
When was the last time you revisited your LinkedIn business page? Chances are, a lot has happened in your business since you first created the page. On top of that, standards for what makes a good business page have changed. Review your page to ensure that all your information is up to date.  You may also consider switching up your “About” content to speak directly to your audience. Rather than a simple description of what your business does, capture your audience’s attention by telling them how you can solve their problem specifically. Tell them who you help, what you do, and what your differentiators are. This allows your audience to quickly identify that you’re the right fit. Tip: LinkedIn only shows the first two lines of your description without the user having to click to read more. Make those two sentences count!
2. Digestible Content that Speaks to Your Audience’s Pain Points
This is always the tricky one, right? Engaging your audience through eye-catching content. You must find a way to speak to your audience’s needs, while also giving them content that they can quickly digest. That may include graphics, original blog content, thoughtful insights, or shared content from other reputable sources. Try to create (or find and share) content that your audience can learn something from very quickly as they scroll through their feed.  Tip: Always tag any relevant people or businesses in your posts. Also, make good use of your hashtags to help users find your content.
3. Diligent and Proactive Engagement with Your Audience
We know you’re busy and have very little time to watch over your social accounts. But, engagement is one of the most important elements of your LinkedIn strategy. Ensure that you always answer comments or proactively engage your audience in conversation by asking a question in the first comment on your post. To further encourage engagement, you may also consider tagging someone in the comment who you feel may have particularly good insight on the subject.   Tip: Set a calendar reminder to help you remember to check your LinkedIn and engage at least twice per day. 
4. An Employee-Centric Content and Engagement Strategy
Involving your employees is a great way to build teamwork, making your team feel more connected to your audience and to each other. Here are a few of the ways you can encourage your team’s help with your LinkedIn strategy: 
  • Request that each team member spends ten minutes per day engaging on LinkedIn
  • Tag team members in content they helped create or contributed to
  • Create branded cover photos for your team’s profiles 
  • Share content congratulating team members on their accomplishments
  • Tag team members to ask insightful questions 
Tip: Ask team members to create content of their own that they would be proud to share with their LinkedIn connections. 
5. A Budget for Strategic Paid Ads
Organic reach is always the goal, but in today’s social media environment, you often have to pay to play. Consider your business’s primary goals, and set a budget for each that you can use for paid LinkedIn ads. If that’s hiring, for example, you may boost a job advertisement. If it’s brand awareness, you may put your money behind case studies. Whatever you choose, make sure that your ad spend correlates with your team’s goals. Tip: To get the most out of your ad spend, you may prefer to hire someone to help you with this area of your strategy.

Ready to Build a Lead-Generating LinkedIn Strategy? 

Your LinkedIn content has the power to paint a picture for your clients, prospective employees, and anyone coming in contact with your brand. Let’s make it count. Contact Green Apple Strategy today to schedule a consultation. Our team is happy to sit down with you to discuss your goals and how we can help you achieve each and every one of them.

5 Marketing Tips for Information Security Professionals


Information security is a highly technical and fast-paced industry. Its audience members range from technical novices to highly-skilled chief information security officers and other IT professionals. So, how do you speak to both? And, what is the best way to reach these two sides of your target audience? In this article, we’ll share the best ways to connect with your current and potential customers. 

The Most Important Element

When you’re in the information security industry, the most crucial element of marketing is to educate your audience. They are looking for an expert, and by positioning yourself as a thought-leader, you can show them that you are that expert. Especially as security awareness continues to grow and companies understand the weight of a potential security issue, you’ll find that customers will gravitate toward the company they see as most established and knowledgeable. How can you present yourself as both? 

1. Invest in content marketing. 

Content marketing is one of the most powerful marketing tactics that information security professionals can use to build their brand and position themselves as experts. With content marketing, you achieve multiple goals at once. You educate your audience, improve SEO through targeted keywords, and build informational pieces that can be used in various ways—social media, email marketing, blog articles, and more. This piece of your marketing strategy is integral to your overall success. And, with a well-designed strategy, you can create a platform that speaks to several different segments of your audience. 

2. Educate your audience through webinars and podcasts.

Traditional content creation isn’t the only way to reach your audience. In fact, widening your audience through multiple platforms could be the key to broadening your reach. Your company’s team of experts has insight into a variety of topics that others are searching for online. Webinars and podcasts are the perfect way to get the word out. These platforms not only educate your current and potential customers, but they also allow you to generate leads and boost your brand awareness. 

3. Become a guest on blogs, webinars, and podcasts. 

While creating your own content, you can also connect with other industry professionals and influencers to become a guest contributor on blogs, webinars, and podcasts. This tactic puts you in front of potential customers, positions you as an expert, provides you with content to share on your own channels, and creates backlinks for your website (an important element of your SEO strategy). Being a guest contributor has several of the same marketing benefits as creating your own content. It’s one more way to illustrate to your audience that you can take care of them. 

4. Boost your online presence through local SEO. 

Local SEO efforts are crucial to the success of information security professionals. It’s up to your marketing team to ensure that your company is discoverable in a comprehensive set of ways—your web presence is a significant part of that plan. By focusing on local SEO, you help your audience find you quickly online, showing up in their “near me” search results and increasing your local awareness. Among the many ways to keep your website’s SEO healthy include updating your website consistently as well as updating your Google My Business profile. Your customers want someone local they can trust. Local SEO efforts can position you as that company. 

5. Make your website easy to navigate and include resources. 

When your audience finally lands on your website, keep them there. Make your website easy to navigate with informational resources that will paint a positive picture of your brand. Your website is at the center of your customer experience, and so it’s an integral piece of your marketing puzzle. Ensure that your website is a clear representation of what you do and why you do it while giving your customer several ways to contact you, order your product, or begin using a service. 

Marketing within the information security industry can be a different ballgame—one that is much easier to play with a marketing team that has experience with this particular audience. If you need help boosting your marketing strategy, contact Green Apple Strategy today to schedule a consultation.

7 Key Elements of Eye-Catching Content

up-close-image-of-human-eye
The internet is a vast sea of information. Search engines help us find what we need, but even when we’re searching for a topic, we have an overwhelming amount of options. If you’re looking for ways to improve your content marketing, for example, you will then be left to choose from around 12 different articles—and that’s just on the first page of your Google search.  Your audience is out there swimming right along with you, wading through the fluffy content to get to the good stuff. And they’re busy and skimming their content, just like you. So, how do you catch their eye? Grabbing your audience’s attention isn’t an easy task, but expertly crafted content can do the trick. 

1. Keep it concise.

We can’t say it enough: your audience is busy. They want to skim their content, because even when they do have the time, they want to spend it relaxing or enjoying time with their family. Give them what they want as fast as you can, and try not to overload with fluffy language that takes away from your point. Say what you need to say, and let it go.

2. Break it up.

You wouldn’t want to read a wall of text, and neither does your audience. What if you’re heading into an article about how to bake a cake, and you just need to know how to make the frosting? You’re going to want to jump to the end and find your answer. Give your audience a format that they can quickly jump around in. You may think, “Don’t I want my reader to stay on the page as long as possible?” Yes, you do; however, readers will leave your site if they don’t find what they want quickly, and they are much more likely to share your content with their peers if they find your content helpful or valuable. Use sub-headers, bullet points, and numbered lists strategically throughout your content to make it more digestible for the reader. And don’t be afraid of short, quick paragraphs!

3. Focus, focus, focus.

The more specific you are about your topic, the more receptive your reader will be. General articles don’t grab as much attention because we are often on the lookout for exactly what we want. For example, if you want to learn how to make icing for a German chocolate cake, you’re not going to click on How to Make Cake Icing. You’re going to click on How to Make the Best German Chocolate Cake Icing You’ve Ever Had. Even if you feel like specific topics may alienate parts of your potential audience, know that someone is looking for that particular idea. When your content is aligned with what that person is looking for, they will stay on your website longer and share it with others who they know need the same information.

4. Diversify your content throughout different platforms.

When we think of content, our mind often goes to blogging, but it doesn’t stop there. We must also consider social media, email, webinars, podcasts, and any other way that we communicate with our audiences. The beauty of solid, engaging content is that you can mold it to fit these different purposes. For example, if your company created an excellent podcast episode that others need to know about, add it to your next email newsletter, post about it on social media, and summarize the points into a blog article. Good content is a great front-end investment that will provide you with excellent returns.

5. Use imagery.

People are visual creatures. We’re intelligent, and we want to learn new information, but there is still an element of “Look! A pretty picture!” that catches our attention. We want to see beauty in our world, and the internet is no exception. When you’re doing research for work or learning about a hobby, you’ll most likely click on the article that uses visual elements. Not only do we love the way it looks, but visuals make information easily digestible for our brains. For this reason, infographics are an incredible tool that our audiences enjoy reading and sharing.

6. Put the content within your audience’s reach.

We all have friends who use one platform for their information more than others. Whether it’s Instagram, Facebook, email, or another outlet, make sure that your content is ready and available to your audience whenever the mood strikes. Work with your web developer to ensure that your resources page on your website is as user friendly as possible.

7. Look for creative angles wherever you go.

Creative content inspiration is everywhere we turn. We can find ideas in our daily conversations with clients and coworkers. We can find them in other content that we’re reading or something we see on television. We may even ask pointed questions to clients and others to determine what they want to learn about. You are out to propose new ideas, solve problems, and provide your audience with inspiration and solutions. Remember that as you go about your day, and you will organically collect potential topics to share with your audience.  We can help you create and manage content that your clients can’t take their eyes off of. Contact Green Apple Strategy today to schedule a consultation today!

5 Ways to Craft an Unforgettable Customer Experience

a Neon heart


Let’s face it—everything comes down to customer experience. 

Whether it’s a first-time visitor to a loyal patron, customers will remember how they felt when working with your business—good or bad. To help you build an unforgettable experience for your customers, we have five tips to help design your strategy.

Crafting an Unforgettable Customer Experience

1. Curate your online presence to be easy and unforgettable.

Your customer experience begins the moment a potential customer searches for—or stumbles upon—your business online. Make that moment count. Ensure that your website is easy to find, using SEO best practices, and that it answers the customer’s every question as soon as they see it.

Google My Business is an excellent, free tool that will help you make your business information front-and-center on Google. A person will be able to find your website, hours, FAQs, directions, and more. 

Once your customer lands on your website, you can continue answering the more detailed questions. What is your mission? What makes you different? What services or products do you offer?

Top off your information with impeccable website design. Work with a designer, if you’re able, or do a great deal of research to put your best foot forward. Make your potential-customer curious enough to continue to engage with your business.

2. Write genuine content that speaks to your audience without selling.

At the center of your brand’s universe is your content. It expresses your voice and builds a connection with your audience—while giving you the chance to shape your customer’s perception of your business.

Make your writing clear, but infuse your voice as much as possible to create a genuine connection. Many businesses will hide behind their words, telling customers what they think they want to hear. Today’s customer will gravitate toward the real feelings, not the sales speak.

3. Test your own user experience and remove any friction you find.

The best way to assess your current customer experience is to test it out yourself. Pretend you’re a customer (or designate a teammate or friend) and go through the process from start to finish—search for key terms related to your business (e.g., real estate company near me), check out your website, complete a contact form.

At every step, ask yourself, If I were looking for a product or service like this, what might prevent me from using this one? When you identify the answer(s) to that question, use those as opportunities to fine-tune your process. Remove any friction that a customer may experience when trying to find you, engage with you, or maintain a relationship with you.

4. Empower your team to make your customers happy.

Every person on your team from the top to the bottom has the power to affect your customers’ experience. When you empower your team to make your customer happy, they can identify opportunities that you may not see to go the extra mile. It’s those small moments that can turn a first-time customer into a patron.

Tip: Create an internal marketing strategy to help your team feel invested while also being able to talk about your company to others effectively.

5. Add “happys” throughout your process to make it memorable.

At Green Apple, you’ll often hear us call something a “happy.” It can describe a joyful event in our lives (a weekend happy, for example) or a gift. While it can take on several meanings, a happy is essentially something that brings you joy.

As you test your process, identify areas where you can add elements to spark that same joy in your customers. It can be as simple as a personal email to show your appreciation, or something larger, such as a gift. Whatever you choose, make it an opportunity for your customer to remember your brand fondly.

Are you ready to craft an unforgettable experience for your customer? Contact Green Apple Strategy to get started.

How to Empower Employees to Create Content for Your Marketing

coworkers working together
Empowering employees to help create content for your marketing might seem like a big risk, but it can also create one of the biggest rewards for your business. That is why I encourage businesses that their marketing department should own organizational culture. Marketers that understand the power of employee advocacy can empower them to create content that improves brand awareness, educates buyers, increases search engine visibility, and creates more meaningful connections with potential customers. 

How to Empower Employees to Create Content for Your Marketing

Here are four specific ways you can begin to empower employees outside of marketing to help you create content to attract the attention of your potential customers: 
Invite employees to contribute to podcasts or webinars as subject matter experts.
Your employees likely have a deep level of experience that could be beneficial for potential customers. Empowering them to become thought leaders in your industry by inviting them to create content is one of the simplest, yet most effective ways to maximize their knowledge for business development. It could be something as simple as hosting monthly webinars that put your employees in the spotlight or creating a podcast where you interview employees about how to overcome specific challenges your audience is facing. 
Make it easy for employees to share content they care about.
Having your employees share your content—whether it’s emailing it to a prospect or promoting it on social media—is the perfect way to increase your reach. But just because you create the content (and even ask them to help promote it), doesn’t mean they will share it.  That’s why it’s important to create marketing content employees actually want to share.  It could be a story about your employee or one of your clients or a tutorial related to your product. 
Equip and reward employee advocates.
According to recent research, 31% of fast-growing companies have set up an employee advocacy program. These businesses recognize that employee advocacy encourages their workforce to expand their role from “employee” to “brand ambassador.” And, this type of approach can create tremendous dividends for the overall health and success of your company.
Let employees take over your social media for a day.
Instead of paying thousands to influencers and brand ambassadors, let your employees leverage their social media influence to increase awareness of your products and services. Give them the resources, tools, and leeway to develop their expertise in the niche. While you might have one person who owns the responsibility of improving your brand’s social media presence, making sure he or she isn’t doing it alone is critical to success. Leveraging employees to help create content for marketing is an incredibly valuable way to humanize your brand. Employees might be your most effective content creators because they know the challenges your customers face every day and have a deep knowledge of your product, service, and industry.  Contact Green Apple Strategy to discuss how you can leverage content marketing to improve SEO, develop your brand story, and generate leads.

3 Reasons Why Lead Generation Isn’t Leading to Sales

word cloud of corporate sales
New leads are the lifeblood of every business, and in today’s increasingly digital world, inbound leads generated through content marketing are a critical area of focus for any business. However, not every business is experiencing wild success from their inbound lead generation efforts. If you haven’t seen incredibly positive results from your lead generation efforts, you’re not alone. Many businesses are still struggling to produce ROI from their inbound lead generation efforts. However, the question to answer is why are so many brands struggling to generate leads from their lead generation efforts? Here are three common culprits that hinder lead generation. 1. The Marketing Team & Sales Team Haven’t Agreed Upon an Ideal Persona. Does it ever seem like the content you create falls on deaf ears, or that the quality of leads you’re generating isn’t worth following up with for a sales conversation? Many times, it’s because marketing and sales aren’t working together to define an ideal persona for prospective clients. Who is your ideal client? It isn’t good enough to simply identify their tile or demographic information. You need to develop a persona that includes their needs, challenges, concerns, interests, and what they’re trying to achieve for their business or by buying from yours. 2. You Haven’t Created Content for Each Step of the Buyer’s Journey. While it’s important to have inbound marketing content that generates new leads by effectively educating people and increasing trust and loyalty with your brand, your content creation efforts shouldn’t stop there. You need to create content that nurtures people through the buyer’s journey and answers the key questions they have at each step of the process. 3. You’re Not Measuring the Right Metrics. Many B2B marketers are making this critical error because they’re not tracking and measuring the relative lead-generating effectiveness of each form of content they produce. For example, your sales team might think that having a new brochure to promote a product is absolutely essential. However, a recent study found that only 9% of marketers said brochures are a valuable form of content. Without measuring how effective each lead generation tactic actually is, you’re just guessing about what will work. If your lead generation efforts aren’t leading to any new business, take time to evaluate your efforts. Determine if one of these common mistakes might be preventing you from experiencing success and identify ways you can overcome your current obstacles to start producing a positive ROI on your investment.

5 Ways to Equip Your Sales Team with Content Marketing

Equip your sales team
A common frustration among content marketers is seeing their well-crafted content being ignored by sales reps. Depending on who you ask, the estimates for how much content goes unused by sales vary from 60% to 90%. So how do you get sales to get on board with content and leverage the content you’re producing? Many times, salespeople see the primary function of these pieces as lead generation tools. However, by encouraging your team to use them as tools for cultivating relationships with current clients and leads, you’re able to essentially kill two birds with one stone: generate new leads & equip your sales team with resources to help them succeed. 5 Ways to Equip Your Sales Team with Content Marketing Here are five ways your sales team can use the resources you generate from content marketing to cultivate relationships, shorten the sales cycle, and close more leads:
  1. Send the downloadable content to a decision maker who has stalled in the buying process. This is a legitimate opportunity to see if you can get things moving forward again.
  2. Blast the downloadable content to your existing clients to remind them that you are still there. Everyone likes to know that others are looking out for them.
  3. Print the downloadable content out in color and include that with seminar or workshop materials. Give them something of value that doesn’t ask them for a signature at the end.
  4. Include it as part of your follow-up to a conference call or onsite meeting when appropriate. Again, this is another way you can separate yourself from the competition and interact with the prospect in ways that benefits them and you.
  5. Use downloadable content to add credibility to your product or service. Independent research, case studies, and white papers remind the prospect of what you discussed and can be used to affirm your position. You’re also helping your internal champion “sell” you to all the people involved in the decision process.
Take Your Content Marketing & Biz Dev Efforts to the Next Level Content marketing does more than help you generate new leads — it can also drive the success of your sales team. If you invest in content marketing, be sure to develop a process for equipping your sales team with the resources you create and encouraging them to share the content. If you want to learn more about how to integrate your content marketing and business development efforts to maximize ROI in both areas, don’t miss our latest eBook Biz Dev’s Guide to Inbound Marketing.